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“Sadly disapointing”
Review of FERGUS Tobago

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FERGUS Tobago
Ranked #33 of 39 Hotels in Palmanova
Hayling Island, United Kingdom
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Sadly disapointing”
Reviewed 14 May 2014

We have stayed at the Tobago many times over a number of years,and I have to say that this years visit was very disapointing. The good bits, the Staff are very friendly and helpfull, the rooms are always cleaned well and of course the location is excellent. The bad bit, the Restaurant this year is only 1 star at best. Food arriving directly from the kitchen at breakfast is often cold, especially beans and eggs. Apart from the salad bar at Dinner, there is very little choice of 'hot food' This is so disapointing and really lets the Hotel down. I doubt that we will return.

Room Tip: Don't expect too much choice in the Restaurant, but there is plenty of choice in Palma Nova to e...
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A L, Manager at FERGUS Tobago, responded to this review, 18 May 2014
Dear Ken S, first of all we want to express our gratitude for placing your trust in us year after year. We regret to hear that you were disappointed with the food and this has been fixed. Your opinion is very important to us and helps us improve day by day.
We hope to see you again soon and show you our improvements.

Kind regards,
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (279)
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English first
A TripAdvisor Member
Reviewed 14 May 2014 via mobile

This hotel put me and 2 of my friends up after being chucked out of Mallorca rocks. Staff were very friendly and helped us out loads when we needed it so thank you, full of younger people to mix with overall an enjoyable experience much better than Mallorca rocks

Stayed July 2013, travelled with friends
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A L, Manager at FERGUS Tobago, responded to this review, 17 May 2014
Dear guest, we want to thank you for taking the time to write about FERGUS Tobago and for your kind words about our staff
It would be a pleasure to have you back in case you do decide to come back to Mallorca
Yours sincerely
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cambridge
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 May 2014

just got back and can not fault this hotel, the room was great and overlooked the med ,the staff we,re all very nice and friendly and nothing was too much trouble.We can not understand the bad reviews as we didn,t have any problems and have said we would return again next may.well done to all the staff at the hotel fergus tobago,

Room Tip: all the rooms overlook the med
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank terryCambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A L, Manager at FERGUS Tobago, responded to this review, 12 May 2014
Dear terryCambridge, thank you for taking the time to write about FERGUS Tobago at Tripadvisor. Your positive feedback give us more motivation to keep improving day by day.

All our staff is very glad to hear that you will visit us again next May, until then we hope you to have a great year.

Sincerely yours,
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Darlington, United Kingdom
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 April 2014

Stayed 3 nights from last Thursday, 6 over forties, and what a great time it was. Food was very good with a decent selection of all sorts. Drinks were good as we were all inclusive and you obviously get your moneys worth. Even boogied with the Spanish oldies and wore a dress on the Friday night. Excellent location as you can go to the strip 2 minutes one way and then quieter Palma Nova the other. Would deffo return even with family.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
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Helpful?
6 Thank 141mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A L, Manager at FERGUS Tobago, responded to this review, 22 April 2014
Dear 141mike, your review is exactly what we do aim for here at FERGUS Tobago. We do really appreciate the time invested by you in this feedback, thank you.

We hope to see you back among us enjoying our all inclusve and as you said, walk the peaceful Palma Nova or in the other hand, visit the nightlife of the strip.

Sincerely yours,
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Blackpool, United Kingdom
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 April 2014

Can't understand the bad reviews, hotel very clean , great views overlooking the beach. The food was very good, with a fantastic selection of Spanish food, plenty of salad, meat and fish every meal .Stayed for 4 nights all inclusive and will definitely go back. Staff were all very nice especially on the reception. Guests were mainly elderly Spanish at the time of our stay,which wasn't a problem, we managed to have a laugh with them, even though our Spanish is very limited,presume more English as the season gets going.

Room Tip: High floor to get an excellent view.
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  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank marie_62Lancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A L, Manager at FERGUS Tobago, responded to this review, 20 April 2014
Dear marie_62Lancashire, thank you for your time writing this positive review about FERGUS Tobago. We are delighted to know that you did enjoy our wide selection of meals and our staff professionality. We constantly work towards achieving high standards and quality of customer service.

We do hope to have the pleasure of seeing you again.

Sincerely
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Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 April 2014

This has to be the worst hotel I've stayed in! Wot a bunch of arrogant people The hotel night security had went into a room took the safe key off a drunk guest and stole his money and beat him up!!! It's No good for anyone under 70yr old, unless you like bingo/board games & ballroom dancing and don't mind waiting at the bar 15min for 1 drink ...NO GOOD FOR A STAG DO!!!....the food was horrible and it was the same everyday. The rooms were terrible, leaks all over, beds are like sleeping on bricks rooms tiny with 3 beds squashed in them, I could go on for ever. The only decent thing I have to say about the hotel is, it's just round the corner from the main Magaluf strip

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Wayne_l_ryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A L, Manager at FERGUS Tobago, responded to this review, 12 April 2014
Wayne_l_ryan, we do have to disagree with your review and clarify this incident. The person you are talking about was arrested and fined by the Local Police , NOT our security staff. The Local Police accompanied this person to his room in need for his identification. He destroyed an ambulance among other things. The behaviour of this person inside the hotel was even worst, inapropiate and in police words "dangerous for the rest of the clients". We had to ask him to leave the hotel and this was the last time we saw him.
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Travellers are raving about these Palmanova hotels

Durham, United Kingdom
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 April 2014

Once again I am going back to the tobago soon, looking forward to a relaxing time with my elderly mam. We have been every year for the past 10 years and always enjoyed ourselves,, however would like a room high up for the quiet. Look forward to seeing you soon :-) :-)

Room Tip: High room for great views and it more peaceful
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  • Stayed May 2013, travelled with family
    • Value
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    • Rooms
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    • Service
Helpful?
2 Thank teresa g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A L, Manager at FERGUS Tobago, responded to this review, 8 April 2014
Dear Teresa G, We are delighted to have you back one more time at FERGUS Tobago. Please do not hesitate to send us and e-mail with the details of your arrival and we will set you up a high floor room.

Thank you very much for your trust in us and your comments at Tripadvisor..

Looking forward to see you again,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about FERGUS Tobago

Property: FERGUS Tobago
Address: Martin Ros Garcia, 1, 07181 Palmanova, Calvia, Majorca, Spain (Formerly Hotel d'Or Tobago)
Region: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#19 On the Beach Hotel in Palmanova
Price Range (Based on Average Rates): £
Hotel Class:3 star — FERGUS Tobago 3*
Number of rooms: 275
Official Description (provided by the hotel):
Beach, sun and a wide range of proposals are waiting for you these holidays in Majorca. If you want to enjoy some days with your children at the shores of the Mediterranean and rest without worries, now you do not have any excuses: the FERGUS Tobago, our 3-star hotel located at the seafront of Palmanova beach welcomes you to the paradise. It is a comfortable family accommodation designed for travellers like you and with a personalized attention and a wide range of customised experiences for you and your family, friends and romantic trips with your couple. Make the most of the leisure and outdoor sports proposal Palmanova offers to you, taste the best of the typical gastronomy, sunbathe in the most stunning beaches and delight in the most exclusive night parties of Majorca. At the FERGUS Tobago you will have everything you need within your reach. Buffet restaurant with Majorcan specialties and show cooking, rooms with sea views, welcoming amenities, free wifi at the reception, swimming pool for children and adults, game area, accommodation for pets… And much more surprises, like the new miniclub with activities for children and a new pool bar with snacks and drinks at your disposal. ... more   less 
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Also Known As:
Hotel d Or Tobago
d Or Tobago Hotel
Hotel Tobago Palma Nova
FERGUS Tobago Palmanova, Majorca

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