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“Going Down Hill, Quickly”
Review of FERGUS Tobago

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FERGUS Tobago
Ranked #32 of 39 Hotels in Palmanova
Reviewed 30 July 2014

Stayed here again a few weeks ago, First time I stayed I found this to be a very pleasant and reasonable hotel.
BUT
This time unfortunately, I found many thing not to mine or my brothers liking.

On the internet it is advertise that there are 274 rooms all with a sea view, the only thing that we requested on booking this holiday was that we got a good sea view.

Firstly on arrival when we entered our room we were quite disappointed, mainly about the fact that it was quite cramped, 3 beds for 2 people, then secondly when we opened the curtains to see this wonderful sea view, Mmm all we could see was the beach and a bit of surf.

For some reason our room was situated right at the back of the hotel in some dingy little corner looking over a car park and staff area.

As for the all inclusive side of things on an evening when down at the main bar there seemed to be a queue of about 20 people waiting to get drinks, this took about 10 minutes to your turn this was an every night occasion.

The meals were not as good as what I have had at previous stays in this hotel
They were missing simple things like vegetables to go with meat based meals
Salads were nice

Come on Fergus whats going on.
As D'or Tobago you were good.

Mark

  • Stayed: July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A L, Manager at FERGUS Tobago, responded to this reviewResponded 5 August 2014

Dear Mark P

Thank you for your review about FERGUS Tobago. We are sorry to read that your stay with us has not been as satisfactory as it could be and we are are working towards to solve every aspect mentioned by you.

Kind regards

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689 - 695 of 1,078 reviews

Reviewed 27 July 2014 via mobile

stayed here for 10 nights with the girlfriend and 3 kids,aged 10,7,6,couldn't fault the hotel,food was average,rooms were cleaned every day and towels changed,kids were entertained during the day by marina,who was great with them,would definetly return to the fergus tobago

Stayed: July 2014
5  Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A L, Manager at FERGUS Tobago, responded to this reviewResponded 29 July 2014

Dear “a”

Thank you for your feedback about FERGUS Tobago. We are very glad to know that you and your family had a great time with us. Marina sends her greetings to your kids, hopefully they will see her again next summer.

Hasta el proxima verano!

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Reviewed 24 July 2014

My friend and I stayed here for 7 nights, we had the time our lives the strip is only a 7 minute walk, the hotel enabled us to enjoy the holiday to the Max. No silly rules and restrictions we met some great people and will really consider returning next year. Thanks

Stayed: June 2014, travelled with friends
2  Thank kaylie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A L, Manager at FERGUS Tobago, responded to this reviewResponded 29 July 2014

Dear kaylie R

We are delighted to receive your review about FERGUS Tobago, it is wonderful to hear that we were successful at contributing to your vacation in being so enjoyable.

Hopefully we will seeing you again next summer

Yours sincerely

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Reviewed 24 July 2014 via mobile


On arrival at 10.30 am everything was sorted but had to wait until 1pm for my arm band (not a problem) room ample shower needed a major update as very small with a curtain making it smaller again but again ample very clean (could do with a fridge in the room) international guessed older to young teens. Pool fresh water and never too cold, entertainment was a little lacking but again adequate but live entertainment wouldn't go a miss.. Counted less then 50 steps to the beach from the pool exit so if noisy kids upset you no problem. The bar could only be bettered buy having a choice of a pint. Being alone, leaving my table was a little annoying going back to find it had been taken again very minor probs. food absolutely cracking ( never there for breakfast as wondered out) staff great couldn't do enough for you even working LONG hours overhaul very happy for the price and ideally located for both Magaluf and palmanova walking distance of both no taxi needed.. One more star would be given for a shower screen replacement a fridge and air-con. Well worth it old and young group couples or single. Well done

Stayed: July 2014
2  Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A L, Manager at FERGUS Tobago, responded to this reviewResponded 29 July 2014

Dear Tony H

Thank you for taking the time to write this nice review about FEGUS Tobago and for your kind words about our staff. Its good to know that you enjoyed your holidays. We are taking into account your comments about the shower screen replacement and the fridge.

Also we would like to clarify that all our rooms are provided with air conditioned at no extra cost.

Hopefully we will see you again in a near future.

Kind regards

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Reviewed 23 July 2014

Stayed here for 7 nights, 14th - 21st July 2014, with two friends for a girly holiday in Magaluf. Hotel is nice however our room was a tad small, our friend joined 2 days later than us and we struggled for space with just two of us, let alone the 3 once our friend joined, however we coped. Room was clean, with decent facilities - however would've been nice to have a fridge to keep bottled water cool and after sun cool, but never mind, we didn't expect one with being all inclusive. Shower was a bit temperamental. Was either cold or very hot and either a trickle or full on, but again, we coped. bed were comfy. lack of plugs in room. we had no towels on our first day, however these were provided for our other days without us having to prompt reception. the food in the hotel was quite nice. plenty of choice, and quite a lot of variation, despite various reviews. cant really rate the breakfasts though, weren't the best! however lunch and dinner were lovely. the alcohol, again wasnt the best. could hardly ever taste any alcohol in the cocktails, clearly watered down but the san miguel and sangria was fine. all staff seemed friendly, great entertainment during the day such as water polo and ping pong. kids disco on an evening was a little noisy however think thats just where our room was situated (room 328). on our last day however, i slipped in the dining room due to staff spilling water on the floor and not cleaning it up or putting a wet floor sign. i wasn't hurt just bruised but was quite annoyed. the hotel is in a nice location. a lot of young people like myself there to experience maga but also families and older couples. wasn't too noisy. plenty of shops nearby, extremely close to the beach and very short walk from the magaluf strip. i would recommend this hotel but not for all inclusive as breakfast and drinks just aren't worth it. if i were to go to magaluf again id probably stay nearer to magaluf than palmanova however, was an okay hotel. really enjoyed my holiday! oh and finally, the hotel had free wifi but only in reception, and was a little slow. not a major problem, you're on holiday shouldn't be glued to your laptop or phone or whatever but was a little annoying when trying to contact home for free. would've been nice to have access to it around the pool area.

Room Tip: Our room, 328 was great, detached from other rooms so no next door noise :)
  • Stayed: July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank beffsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A L, Manager at FERGUS Tobago, responded to this reviewResponded 29 July 2014

Dear BeffieC

Thank you for sharing your experience in FERGUS Tobago with the Tripadvisor community.

We are happy to hear that your stay with us has been satisfactory. We are also taking into account the aspects mentioned by you that could be improved.

Yours sincerely

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Reviewed 22 July 2014

Me and my friends have just come back and this hotel was amazing, we was impressed, the rooms were clean every morning and the cleaner would ensure everything that was on our bed before it was cleaned was in the same place. Literally a 1 minute walk from the strip and 30 second walk to the beach, (Palmanova, which is nicer than Magalluf beach). Food was great different varieties and changed everyday and a nice mix of drinks. Staff were lovely and helped us with anything we needed they was very helpful especially, Danny,Luis and Siad. We all loved our stay much that we are re-booking for next year.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
1  Thank Kirstie-Lea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A L, Manager at FERGUS Tobago, responded to this reviewResponded 29 July 2014

Dear Kirstie-Lea

Thank you for your nice comments about FERGUS Tobago. Seems that you did enjoy every minute of your holiday and for that we are very happy, being part of your memories about a fantastic holiday makes us proud.

Once again thank you for your kind words. We look forward to see you again next summer

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Reviewed 21 July 2014

From the off set it is clear that the hotel is dated and tired. The interior is a 1970's flash back. Our room was a mismatch of old furniture, some plastic chairs, some wooded, four random sized beds wedged into a room that wasn't big enough, but having said that the hotel was generally clean.

I pride myself on being able to speak a little Spanish and the staff generally appreciated this and responded well, but I did notice that they could be a little rude and ignorant to the majority of customers, not speaking, nodding their head or just saying 'yes' when they were spoken to.

I have read the reviews about the food and in my opinion there is plenty of choices in the all inclusive, but this is bland, tasteless and usually lukewarm at best. The outside snack bar is a food poisioning waiting to happen, for example a large dish of paella outside in the open for hours stood on a table next to the bin!

This hotel attracts a lot of 18-25 year old looking to get completely smashed on the all inclusive bar before walking the short distance to the Magaluf night life. The result of this is foul language throughout the night, doors slamming, shouting in the corridors, condoms thrown on the balcony and then after a sleepless night, vomit and half a kebab in the corridor the following morning.

I don't want this to come accross as all bad, as the hotel is in a lovely location, a stones throw from the beach and the maid service was fantastic.

Before booking this hotel have a long hard think of what you are looking for in a hotel. I would never return. I kicked myself that I didn't stay again at the Marina Torrenova Hotel a few minutes walk away, this is far superior.

Room Tip: High as possible away from noise.
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
2  Thank 1978hercules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A L, Manager at FERGUS Tobago, responded to this reviewResponded 23 July 2014

Dear 1978hercules

Thank you for sharing your experience at FERGUS Tobago. We are sorry to hear that we did not met your expectations. All the issues mentioned in this feedback are taken into consideration and will help us to improve.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about FERGUS Tobago

Address: Martin Ros Garcia, 1, 07181 Palmanova, Calvia, Majorca, Spain (Formerly Hotel d'Or Tobago)
Region: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#19 On the Beach Hotel in Palmanova
Price Range: £54 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — FERGUS Tobago 3*
Number of rooms: 275
Official Description (provided by the hotel):
Beach, sun and a wide range of proposals are waiting for you these holidays in Majorca. If you want to enjoy some days with your children at the shores of the Mediterranean and rest without worries, now you do not have any excuses: the FERGUS Tobago, our 3-star hotel located at the seafront of Palmanova beach welcomes you to the paradise. It is a comfortable family accommodation designed for travellers like you and with a personalized attention and a wide range of customised experiences for you and your family, friends and romantic trips with your couple. Make the most of the leisure and outdoor sports proposal Palmanova offers to you, taste the best of the typical gastronomy, sunbathe in the most stunning beaches and delight in the most exclusive night parties of Majorca. At the FERGUS Tobago you will have everything you need within your reach. Buffet restaurant with Majorcan specialties and show cooking, rooms with sea views, welcoming amenities, free wifi at the reception, swimming pool for children and adults, game area, accommodation for pets… And much more surprises, like the new miniclub with activities for children and a new pool bar with snacks and drinks at your disposal. ... more   less 
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Also Known As:
Hotel d Or Tobago
d Or Tobago Hotel
Hotel Tobago Palma Nova
FERGUS Tobago Palmanova, Majorca

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