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“Good hotel - you get what you pay for in Magaluf”

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Hotel TRH Torrenova
Ranked #37 of 39 Hotels in Palmanova
Rochdale
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Good hotel - you get what you pay for in Magaluf”
Reviewed 22 April 2012

This is a good hotel considering the price - we were supposed to stay at the PalmaNova but got moved (long story) I'll start with the good points : Sea view is amazing - I could wake up to that every day. Cleaners came twice in 6 nights.

Bad points : Pool is baltic although it was April
Pool bar never open
Food is appalling - and I'm not exaggerating. Luckily we only had breakfast. We ate mostly at the Florida cafe on the hill - excellent food at the best prices with great service.
No real security issues with us - didnt hear of any break ins although all room doors face the street on street level some so quite exposed really and easily kicked in.

There was noise yes at all hours but at the end of the day this is Magaluf - why bring kids here or expect a peaceful holiday when you can go a mile round the corner to Palma Nova. Simples!

  • Stayed April 2012, travelled with friends
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Helpful?
7 Thank KieranBinns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (227)
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London, United Kingdom
Level 3 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 13 April 2012

i stayed at this hotel as a group of 7 girls for a hen do, i had read the reviews about stealing so got a safety deposit box for the very 1st time travelling, normally i just hide my passport etc, on our first night we came back to find our room had been broken into the matresses had been puched off the beads and our clothes all over the floor, it was a bit of a shock to see someone had gone as far as to check the lining of our suitcases, the security was in on it for deffo, my spanish isnt great but i can understand more than i can speak so i asked them to call the police and they wouldnt after i said i would call them myself they called the police the police were there in minutes but as nothing had been taken (it was all in the safety deposit box) they could do nothing, i realised at the second in time it was the security he is as dodgy as hell, that night every room on that floor had been broken into so i dont know why they dont invest in some flippin cameras...... saying that it is very cheap to stay here and the hotel is lovely view wise so if the management want to get better reviews simple, sack your security, stop stealing phones and money and install some cameras and you will have a great hotel a walkable distance for the strip of bars

Stayed September 2011, travelled with friends
Helpful?
8 Thank sineadleane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Palmanova hotels

Swansea, Wales, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 March 2012

hotel is basic (the curtain pole fell on my head!).....but the sea view made up for that! its outstanding!, people coming in at 6am very noisy!! come out of hotel turn left and walk down the hill (very steep) to the amazing! night life strip and main beach, or turn right and you come to more quiet and family oriented beach where the shops are more authentic. EXCELLENT HOL!! - not cheap tho take plenty of spending money.

Room Tip: ask for sea view
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  • Stayed July 2011, travelled as a couple
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Helpful?
1 Thank Melissa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level 4 Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 January 2012

we stayed here may 2011 on a budget trip for 4 days. really cheap and nice hotel. the staff were friendly the rooms were tidy. everything was basic but good. a short walk to the strip of magaluf however its a little bit of a killer to walk back up that hill :)

at the end of the day you pay for what you get if you expect 5* then stay elsewhere and pay extra if you are looking for a cheap and cheerful hotel to set base then I'd strongly recommend this.

  • Stayed May 2011, travelled with friends
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Helpful?
9 Thank z328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 January 2012

Before we left i read the reviews on here and thought oh no. When we arrived (5 of us) we had no problems checking in and we where all wise to the theft stories on here and decided if you leave hundreds of pounds worth of technology lying about then it will grow legs. So we stashed ours and a ipod still went missing(day 2). The rooms where filthy and the staff where really arrogant, they didnt care or want to know.when i reported to the man behind the desk about the theft and filth he looked at me like i defiled his mother and said " notta my problem " and walked off. The views are staggering there though but i do suggest buying water because the only drink they sell there for a hangover is kopperberg and some watered down lager. PLEASE DONT BE CHEAPSKATES, SPEND AN EXTRA £30 EACH FOR A REPUTABLE HOTEL. Magaluf was fun though.

  • Stayed July 2011
    • Value
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Helpful?
9 Thank Nutwrench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 December 2011

This hotel is a shocker. We stayed in the Torrenova for 2 nights in September. The reception staff were courteous, although i didnt see any cleaning staff! The rooms were terrible. The shower curtain was yellow and the tiles were mouldy. The telephone was smashed and the cupboard doors were hanging off. The fridge was a health hazard, but kept still the beer cold! The rooms could really do with a lick of paint and some new bedding. Outside the room in the corridor there was cat excrement and blood spattered all over the floor and also a lot of litter that never seemed to be picked up. This hotel is no good for families but ideal for stag and hen nights as Its cheap and close to the bars! The best thing about the hotel was the view from the pool area, you are high up on the cliffs and you could see miles. If they did the hotel up and with its location it would have the potential to be 4/5 star. Although it was a total dive, if i was to go back to Maguluf i would stay there again just because it was so cheap.

  • Stayed September 2011, travelled with friends
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Helpful?
6 Thank GEORDIE M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 November 2011

The staff in this hotel are crooked! And the management know it. As I waited to check in a couple were complaining of theft and wanting to make a crime report. A few days later it was me doing the same. My watch and phone were taken from my room with no damage to the door or lock and after the chambermaid had watched me leave the room and walk out. The reception staff couldn't care less and did their best to dissuade me, as they did the other couple, from making a visit to the police to report it ("they don't speak English, you will be waiting hours for an interpreter", etc.). It was admitted to me that this happens once a week on average but I encountered people afterwards who knew the area well who told me that the hotel has a reputation for it and that they knew of others the very same week who had suffered similarly. The receptionist shrugged and told me I should have hired a safe! If you stay here on one of the lower roadside levels make sure you return to check your patio door has not been deliberately left open by the chambermaid as I was told this is a dodge they use to allow access to their accomplices.
After waiting for two hours for the room to be ready (and this at 3 in the afternoon)it was the most basic I have ever had and the cooker did not work on arrival. In fairness it was fixed promptly. The door could not be locked from the inside (none can). The kitchen equipment was incomplete even according to their checklist and even then needed improvisation to manage. The bed may have been a little softer than the floor, who knows.
The food was pathetic, even compared to other 3 stars and you can forget sleeping until all the drunken teenagers have finished slamming doors and screaming, usually at about 3am. One couple stated that if they could fly out the same day they would.
The one saving grace is that the terrace area around the pool has one of the best views imaginable of Palma Bay.

  • Stayed October 2011, travelled solo
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Helpful?
5 Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel TRH Torrenova

Property: Hotel TRH Torrenova
Address: C/ Torrenova 25 - 27, 07181 Palmanova, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #37 of 39 Hotels in Palmanova
Hotel Class:3 star — Hotel TRH Torrenova 3*
Number of rooms: 199
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Also Known As:
Trh Torrenova Hotel
Trh Torrenova Palma Nova
Trh Palma Nova Apartments
Hotel TRH Torrenova Palmanova, Majorca

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