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“Fantastic 2 weeks”
Review of Globales Palmanova

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Globales Palmanova
Ranked #15 of 39 Hotels in Palmanova
Washington, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic 2 weeks”
Reviewed 5 August 2014

My wife and I have just returned today from a fortnight at this hotel and apart from a couple of small issues we have had an excellent holiday. We read the reviews after we'd booked and were very sceptical about what to expect but what a pleasant surprise. We arrived 2 hours before the rooms were to be ready so on check-in the reception staff gave us our wristbands and stored our luggage so that we could start using the hotel facilities immediately. The bedrooms are pretty basic (no kettle/hairdryer/iron - we knew that so took our own), the beds aren't the most comfy in the world but the rooms are spotless (cleaned daily with fresh towels daily) and the aircon is great. 1 thing to remember is that if you put your phone/ipad etc on charge and then leave the room empty they will stop charging because the room key activates the electric supply and aircon. The pool area is really good, cleaned daily, plenty of space - the downside is that people were literally getting up at 4-5.00am to put towels on sunbeds!!! I do believe the hotel are looking into better ways of managing this though, having said that we would go down at about 11.00am and could always find a spare one somewhere (just the white plastic ones as opposed to the 'sitty-uppy blue ones') it's olny to lie on anyway!! The pool bar is open from 10.00am-6.00pm and this is both self service and waiter service, the barcode on your wristband lets you through the turnstile (it doesn't always work but you can squeeze through anyway and the staff are ok with this as they know it is intermittent). It is a little slow dispensing spirits but that is because it is like a vending/coffee machine so you put your plastic cup under, press 'vodka', it selects vodka internally and pours it into your cup, it only becomes slow when you want to get a double (slow is maybe 10-15 seconds so not slow at all really). The bar in the restaurant area is similar but has more machines etc (open from 6.00pm-12.00pm). The food is 'ok', different themed nights such as spanish, mexican but in the main caters for british tourists. The entertainment is decent, nothing flash, quizzes, kids games, killer pool, table tennis, water polo. The entertainment team themselves (Andi and Tilley) are spot on but they can only work with the guests wo want to participate (mr and mrs etc). Cleanliness is great, always see cleaners around the place. You can hire the likes of mini-fridges, kettles, ipod docking stations from the hotel if you need to. Not much more to say I don't think, we are a couple aged 35-41, like and drink and a laugh and this fulfilled that perfectly, met some great people who we are hoping to go away with next year, preferably to the same hotel and with our kids this time. One last thing, I read that a lot of people said it was more for teangers going to Magaluf, we ventured out and about until the early hours at a bar called the Stadium not far from the hotel, returning anywhere between 1-4.00am, not once did we witness unruly behaviour.

Room Tip: We were overlooking the pool, room 422, great view.
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Brigem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Public Relations Manager at Globales Palmanova, responded to this review, 7 August 2014
So happy that you enjoyed your stay with us, and thanks for the great review and positive comments, it really helps us keep going as all the hard work the cleaners, entertainers and all the other staff put in feels worth while when people like yourselves have had such a good time and an even more positive note is that youare thisnk ing of coming back next year with freinds you met while away.
The drink system is something new this year, but it keeps queues down and there is as you say always a waiter if needed.

Hope to welcome you and your friends back next year
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (321)
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English first
Glastonbury, United Kingdom
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 August 2014

Having read the reviews and spoken to others ... Can I just say, this is a great family holiday destination in the School Holidays, tends to be for more Hen and Stag do's out of season! I think these should be booking the Hi PalmaNova Palace (Adult only) next door!

Upon arriving at the hotel, the hotel lobby was amazing, we were quickly dealt with (in English) at the reception, we directed to our room ... we had room 129 which was facing a side road. I found the room basic but very clean, the TV, doesn't have a remote, but can be turned on/off at the side. (A couple of people I spoke too moaned about the TV's not working, because they didn't know how to turn it on!).
The beds get made everyday, however the bed linen wasn't changed, but they gave fresh towels. A refreshing much needed air con. The doors to the balcony, which I left locked, when I came back to the room they were unlocked, I can only assume the room service ladies had done this, not ideal for security!

The restaurant was fabulous, with different selections of many foods and the menus are changed daily to certain themes, cooked to perfection. The snacks are basic, but adequate ... had a penchant for cheese and ham toasties.

The pool was fantastically clean with realistic heights, for the children especially non swimmers through to the adults and their deep end. There is an 8hr lifeguard daily. I'm not sure if there are enough sunbeds to go around. These get 'reserved' early in the morning despite the signs saying not too!

There was kids and adult 'entertainment' throughout the day, both in and out of the pool. The evening entertainment was faultless, with a spot for the kids early on, then evolving into the entertainment. The entertainers made an effort of getting to know all the kids names, to the pleasure of my 6 year old.

The staff in the dining room, the bar and reception, were friendly and helpful, even the Reps for the various travel companies, (which I hadn't even booked with)

It was one street down for the beach, passing Fantasy Golf ... which you must stop off and have a game ... quite expensive, but its worth it. The beach have excellent pedaloes with a slide, sunbed and parasol hire!

The downsides of this hotel ... The walls in the rooms are paper thin, we were lucky for 4 of our 7 nights the room was empty, but we had 2 lads, that came awake at midnight! And there chatter and music was loud, but to be fair, how were they to know if no-one told them! Their bathroom backed onto ours and it echoed through, we could even hear .... everything!

That said, would I come here again .... Yes, my 6 year old loved it

Room Tip: Balcony over the pool
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Hayley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Public Relations Manager at Globales Palmanova, responded to this review, 7 August 2014
Thank you for taking time out to write such a wonderful and comprehensive review, I think it says it all about the hotel and how we would like people to think of their holidays. Sorry about your neighbours at the end of your stay, but!! The hotel is in an ideal location short walk from beach and shops.
Delighted that you had a great time and the little one enjoyed it, and that you all would come back.

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guildford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2014

Arrived here with a few concerns after reading some of the reviews,however given what we paid have no complaints. Our room was great, pool view and spotlessly clean,bedding and towels changed every day. The pool area was clean and had no issue with beds, there seemed to be plenty to go around.The self service drinks system seemed to work well, never queued for more than a couple of minutes. Yes the food was a bit hit and miss at times,but usually found something,but that,s true of most A/I. If you want better pay more.
As for the entertainment team, whatever they earn isnt enough, work so hard, and trying to please a variety of ages cant be easy,really enjoyed Andy's Monkeys medley.
All in all a good holiday friendly guests and staff would defenitly return.

Room Tip: Ask for pool view
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  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Catherine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Public Relations Manager at Globales Palmanova, responded to this review, 7 August 2014
Glad you wrote about your stay and that you enjoyed the holiday. We try to keep everthing as clean as possible and strive to cater for all. The entertainers do work hard but keep smiling.
Thanks for your positive comments

Maybe we will see you again in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hullbridge, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 August 2014

Returned last Tuesday from this Hotel, which i must say having read the reviews on here i was not looking forward to . How wrong i was.....We, as a family of mixed ages ranging from 5 to 65 could not find anything to complain about. The food was great with plenty of choice, the staff were all friendly and helpful, especially the hard working entertainers. The pool is lovely and warm and very safe for the little ones. There is a Lifeguard on duty every day which gives you peace of mind. The rooms are basic but kept clean every day also towel change every day, and they are only used for sleeping after all. Take your own hairdryer and kettle as they don,t provide these. Will definately return to this Hotel without any worries.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank 1949chris17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Manager at Globales Palmanova, responded to this review, 7 August 2014
We were very happy to know that the hotel was to your liking and that you had a good holiday
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Yorkshire, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 July 2014

We have been to this hotel at least 10 times and we love it, the staff are very nice and helpful the location is spot on The food is always nice and there is plenty of choice. And we will be there again next year all being well

  • Stayed May 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank Tony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Manager at Globales Palmanova, responded to this review, 7 August 2014
Thank you for your comments
Look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 July 2014

I have just returned from a weeks holiday in Hi! Palmanova Hotel and overall i really couldnt fault the hotel in anyway, everything from the food to the entertainment was fabulous, i traveled with my husband and 15 year old daughter who both also loved the holiday. Prier to the holiday we worried that my daughter would be bored with just my husband and i, although it was the exact opposite, both my husband and daughter were kept entertained from morning till night with the fabulous entertainment team, and the wonderful people she met there. Also the food couldnt be faulted, everyday i had a wide range of food to choose from, even inbetween meals there is food set out to snack on. The staff couldnt do enough to help. I would happily return to the hotel anytime and would recommend the hotel to anyone and everyone!!!

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
5 Thank cathyC67123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Public Relations Manager at Globales Palmanova, responded to this review, 7 August 2014
Thank you for your kind words and so glad that you both and your daughter had a great time and the entertainment team kept you amused.
The food is plentiful but if you join in the ents activities you can eat as much as you like,
Thanks again for taking the time to write a review and hope to welcome you again.
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 July 2014

Just definitely urned from an amazing week at the Palma nova hotel...
15 of us half adults and kids.
Forget the bad reviews, this hotel is perfect in every way.
Lots of food choices at all meal times,
Self service drink machine a good idea and worked well as no queuing for the bar, kids disco every night was perfect for the little ones.
Andi, Danni and tilly were fantastic entertainment staff during the day,
Will definitely be back again next year

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sharoncoleman1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Manager at Globales Palmanova, responded to this review, 7 August 2014
It is so rewarding for the hotel staff to receive such positive comments Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Globales Palmanova

Property: Globales Palmanova
Address: Calle Miquel Dels Sants Oliver 13, 07181 Palmanova, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#9 On the Beach Hotel in Palmanova
#9 Luxury Hotel in Palmanova
#15 Family Hotel in Palmanova
Price Range (Based on Average Rates): £
Hotel Class:4 star — Globales Palmanova 4*
Number of rooms: 210
Official Description (provided by the hotel):
Hotel description The Globales Palmanova Hotel offers enjoyable facilities and comprehensive services for your beach holiday in Majorca. The hotel is located in one of the most popular holiday destinations of Majorca, Palma Nova, in the municipality of Calvia. Days can be spent relaxing on the resort’s beach, strolling along the landscaped promenade or exploring the many shops, bars, nightclubs and restaurants the town has to offer. The hotel is a stone’s throw away from Palma Nova's beach, known as one of the most beautiful beaches on the island. With ideal conditions and everything you need nearby, the beach of Palma Nova will make for a truly memorable holiday. Facilities at the hotel include swimming pools for both adults and children, a 4,600-square-foot garden with sun loungers and parasols, a children's playground, entertainment venues including a games room and free wireless internet (30 minutes) access in public areas. In addition, the hotel has a function room cater for up to 60 people and a car park. The Globales Palmanova Hotel has everything to experience your dream vacation on the resort of Palma Nova. ... more   less 
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Also Known As:
Palmanova Hotel Palma Nova
Palma Nova Hotel
Hotel Palma Nova Majorca
Globales Palmanova Majorca

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