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“Warm and Friendly hotel, well worth considering by all ages.”
Review of AluaSun Torrenova

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AluaSun Torrenova
Ranked #19 of 39 Hotels in Palmanova
Reviewed 17 October 2010

Just back from a week all inclusive at the Marina Torrenova hotel, situated on an incline a short walk from the beaches and resorts of Palma Nova (5 mins) and Magaluf (10 mins). We found the staff friendly ,welcoming and efficient, the hotel very clean, food very good, plentiful and an extensive selection at all meals. We discovered whilst there that the hotel was closing for the season 4 days after our return, reopening early Feb 2011, but in no way did any of the staff let this affect the service we received.

The hotel grounds are obviously smaller than the newer 5* 'resort' style complexes, however the space available has been cleverly utilised with slight terracing. Outside the large lounge and main bar area is a good sized sun terrace and main swimming pool which can be accessed by both ladders and a sloped access with safety rail, especially helpful for anyone with mobility issues. There is a separate childrens pool area with plenty of space around for parents/grandparents sun loungers, childrens play areas and a games court for football, tennis etc. not forgetting of course the pool bar. The entertainment team are very friendly and it was great to watch their energy and easy interaction with both children and adults alike.

Our room was a decent size with balcony, twin beds, a large bed settee, fridge,and tv. If you like your tea or coffee when you first wake up, I suggest taking a travel kettle with you. We couldn't find ours having recently moved and whilst they can be hired in the hotel for 12€ pw, we bought one for the same price in a little shop just before the beach in Magaluf. .There is a little supermarket within metres of the hotel entrance. There is a safe in the room which can be hired for 3€ per day and 3€ returnable deposit. We also paid for WifFi for the week at 15€, but this can be purchased by the day or hour. If you want to use a remote control for the TV this is also available at an additional cost of 10€, but the TV can be used fine without it.

All the staff we encountered were very helpful, especially Jose in reception and Toni in the restaurant. Additional pillows requested on the first day (struggling with the end of a chest infection) were delivered to our room within minutes, and the housekeeper realising I was still using a blanket under 2 pillows asked if I would like a further pillow.

We were particulary impressed by the efficient way the restaurant was run, and how as soon as a container was nearing empty another one took its place. The food was being closely monitered at all times. All tastes are catered for and however picky an eater you are there will be something you will enjoy at every meal. At breakfast (8-10 am) there were the usual continental meats and cheese, rolls, croissants, cake. Plenty of cereals, toast etc. and if you like a full English breakfast you certainly won't be disappointed. No problems with bacon and sausages swimming in grease like we have had at some hotels in the past!! Lunch (1 - 3pm) and Dinner (6.30 - 9 pm) we found it difficult to know what not to have. As the week went on we learnt to have a quick look round first, especially to see what was on the 'show cooking' area before making our selections, otherwise we would have missed the freshly carved roast beef and pork with all the trimmngs, and indian, italian, and chinese themed food on others. I heard one or two guests moaning about the size of the plates and competing to see who could load them the highest, we just took a sensible amount and went back for more if we felt like it. There was always a good selections of desserts from pastries, gateaux, blamanche, panacotta, and a hot desert, each meal such as apple pie, bread and butter pudding, rice pudding, crumbles, flambe bananas etc.

If you want to see Majorca without paying for expensive trips via your holiday rep, many of the attractions are accessible by bus, and there are lots of places offering discounted tickets to the attractions. We went into Palma (Bus 104 or 106) for €2.85 per person each way, and took the train to Soller (€17 return trip). Rain stopped us taking the tram down to Port Soller but didn't spoil our enjoyment of the trip and we spent the money we saved on a nice lunch whilst we were out!

  • Stayed: October 2010, travelled as a couple
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6  Thank carsfaddam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,753 - 1,759 of 2,068 reviews

Reviewed 15 October 2010

This is by far the best holiday we have had in a long time.Hotel spotlessly clean,staff very friendly,food fabulous.The entertainment team,Steve,Eva and Sally were fantastic,organising games and bingo.Their show was very professional.
We enjoyed the hotel so much we only went out twice.We made friends with a lot of people there and we are having a reunion in marina Torrenova next year!
The beer and spirits are very good,not the usual horrid stuff,they even had real coke.
We went to the pirates show in Magaluf(the uncut one,for adults only)It was amazing.best show i ever saw.we went to the family show 8 years ago,which was fantastic,it has only improved.I highly reccommend it.

  • Stayed: October 2010, travelled as a couple
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4  Thank gilliankirk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2010

Stayed for a week all-inclusive at the Marina Torrenova and as we got a really good deal we weren't sure what to expect but were pleasantly surprised!

The staff are really friendly, especially Jose on reception - they work long hours but most are always smiling and helpful.

We had a side sea view room on the 5th floor and this was fine, only thing was the bed was really uncomfortable and we both ended up with neck and shoulder pain! There is a good fridge in the room, a (slow) hairdryer and a TV - you have to pay a deposit for the remote control. The shower was really good and the water was always hot.

The bar was ok - couple of issues though - in the evening there is always a massive queue because the bar in the lounge is the only one open. There is a pool bar but this was only open the first few days and obviously closed when it rained and after 5pm. It does state you can only get 2 drinks at a time but this was not enforced thankfully. There are only 3 cocktails included on the all inclusive menu.

The food was good with enough choice to satisfy us for a week and I am quite fussy! Couple of things again here....the red wine is strangely served ice cold and dinner finished at 9pm with everything cleared away by 9.05pm so if you like to eat late you need to be quick!

Entertainment was 'ok' - there were games throughout the day for kids & adults. The evening entertainment was mixed - bingo followed by a show - the best one being a tribute to Michael Jackson & Madonna. If you fancy a change of scene you are only five minutes walk or so from the bars of Palma Nova & Magalluf - close but far enough away not to hear any noise. People have mentioned the 'hill' back up to the hotel but this is not a problem at all unless you have a buggy or wheelchair, then I can understand it being difficult, especially in heat of high summer.

There are two swimming pools - one for children. The water was so cold though it was impossible to get in! The kids at the hotel didnt seem to mind though and were obviously braver than me!

Overall, you can't go wrong with this hotel - I would rate it a good 3 star but not a 4.

  • Stayed: October 2010, travelled as a couple
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3  Thank CTFC74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2010

Stayed for a week late September and was impressed with everything. Weather was better than expected and the hotel was better than expected.
Arrived late at night and we were offered a cold buffet which as a surprise. The first day was the day of the general strike but apart from only having cold food during the day and plastic plates and cutlery the working staff managed extremely well. Rooms were basic but clean, a bit noisy but with ear plugs managed to sleep through everything. Food and drinks were good, plenty of selection and plenty of it. Very good measure on the drinks!
The hill down to Palma Nova wasn't that bad and we ventured down most days as we prefer the beach which was great. Sunbeds cost 10 euros 80, for two beds and an umbrella, you don't have to have the umbrella just pull the beds away from it.
Entertainment in the hotel was very good, the team worked really hard especially with the children. Saw a good Beatles tribute group and even enjoyed the spanish dancing.
As a cheap last minute holiday this was really good value and we would return with no worries.

  • Stayed: September 2010, travelled as a couple
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3  Thank flowerpotPlymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2010

Had wonderful 10 night stay at Marina Torrenova, fantastic hotel, staff all friendly, helpful and hard working, entertainment excellent, 4 year old loved kids clubs and reptile shows. Food great, plenty of choice for everyone at every meal and snacks. Fridge in room bonus for keeping water cool. Beach and town only 5 minute walk. Had lovely weather too. What more could you ask for. Will definately return to this hotel. Thanks everyone.

  • Stayed: October 2010, travelled with family
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2  Thank Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2010

Stayed for 5 nights with a friend on all inclusive, great value for money and hotel nice and clean. Its in great location and the hill not a problem, looks worse than it really is! My only moan is that its rather noisy when other people leave their rooms, doors banging and sends it right through the corridors. All in all its good for the money and food and drink very very acceptable

  • Stayed: October 2010, travelled with friends
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3  Thank westbury43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2010

situated at the top of a hill between magalluf and palma nova- easily a 2min walk to both beaches. the nightlife (the strip) is also on ur door step along with all the shops. the food in the hotel was tremendous!!!! on a wednesday the re is a special carvery in the restaurant. nice quiet hotel, very modern and clean, you are told you can hire a remote to be able to use the tv for ten euros... not necessary! the tv works fine without it.

  • Stayed: May 2010, travelled as a couple
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1  Thank debzScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AluaSun Torrenova

Address: Avenida Torrenova 6, 07181 Palmanova, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Palmanova
#13 Luxury Hotel in Palmanova
Price Range: £65 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AluaSun Torrenova 4*
Number of rooms: 254
Official Description (provided by the hotel):
The Hotel Marina Torrenova is located in Palma Nova, in the municipality of Calviá. To be precise, the area of Palma Nova where the hotel is located is called Torrenova, as the hotel’s name indicates. Palma Nova has one of the best entertainment offers on the Island of Mallorca, with a varied choice of bars, pubs and restaurants. The Hotel Marina Torrenova offers leisure activities for all the family, making it an ideal place for a relaxing break or having fun.The hotel’s facilities include: children’s play areas where children can enjoy fun-filled holidays, and grown-ups can relax and enjoy everything that the Island of Mallorca has to offer. The Hotel Marina Torrenova offers its guests different board basis, including “All Inclusive”.The area of Palma Nova offers a wide and varied selection of leisure facilities, bars & pubs, restaurants and discotheques. Nearby sport facilities include golf, windsurf, yachting, water ski, diving and other water sport activities, including various water parks. ... more   less 
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Also Known As:
Torrenova Marina Palma Nova
Torrenova Marina Hotel Palma Nova
AluaSun Torrenova Palmanova, Majorca

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