This is the 7th time I have stayed at this hotel in my lifetime and it will certainly be the last. The last time I was at this hotel was approximately 6 years ago. I booked another trip to visit as I had had such nice holidays while here before - I won't make the same mistake again. Palma nova itself is a beautiful resort. However, on arrival we were shown to our room where we found a previous residents pubic hairs and hair all over the bathroom floor. We went to reception where we were told nothing could be done until the following morning. Needless to say we threaded carefully for the remainder of the night. Food was some what poor/average throughout our stay. On day 5 it reached an all time low. We were served completely raw chicken (picture included to view) we reported it to waiter (who dealt with it awkwardly) and then to the manager who was somewhat unapologetic/rude. We were offered the opportunity to pay for a bus to santa Ponca and eat in a sister hotel and then pay for a bus back again 3 times a day! Not quite a solution considering we have paid for all inclusive and will now spend the rest of our holiday eating out.
- Official Description (provided by the hotel):
- The Hotel Tropico is a fabulous waterfront family hotel for beach lovers. Its facilities and activities are specially designed to provide our guests with plenty of fun experiences. Gran Isla Hotels, the boutique hotel chain that operates this charming complex, is unique in giving the "personal" touch in their establishments that only a small chain can give. Our main objective is to provide our guests with an unforgettable summer holiday. ... more less
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- Also Known As:
- Tropico Playa Hotel
- Tropico Playa Palma Nova
- Hotel Tropico Playa Palmanova, Majorca