We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Loved it!!!!!” 4 of 5 bubbles
Review of Intertur Palmanova Bay

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Intertur Palmanova Bay
Ranked #9 of 39 Hotels in Palmanova
Certificate of Excellence
Sheffield, England, United Kingdom
1 review
“Loved it!!!!!”
4 of 5 bubbles Reviewed 7 October 2012

Fantastic hotel, staff, food, would have been a 5, if not for the pools being absolutely freeeeezzzzing!!!!! But as beach was only a couple of minutes walk, not too big a problem, all in all, a fantastic family holiday!!!!!!!!!!

  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emmalou81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Palmanova Bay, responded to this review, 26 October 2012
Dear Emmalou81. Thank you very much for your review. We are glad to hear you enjoyed your family holiday at our aparthotel.

We hope you give us the chance to accommodate you again if you decide to come back to Mallorca in the future.

Kind regards
Intertur Hotels Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,752 reviews from our community

Traveller rating
    661
    690
    268
    72
    61
See reviews for
1,046
374
17
10
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (412)
Date | Rating
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Famagusta, Cyprus
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 October 2012

Stayed here from 22-29th September 2012...Could not fault this place one bit ! Ideal location for the beach,the bars, great restaurants....The Blue Bar at the bottom of the Hill is a must visit....Steak is AMAZING! Fabulous view from our room (394) we requested a seaview when booking, We suggest you do the same We went to sleep every night to the sound of the waves lapping against the rocks.....The staff were great and the hotel itself was very clean....We stayed on a self catering board as we like to get out and about and we suggest you do the same...lots to see and do. We attended the Mallorca v Valencia Football game on the Sunday of our stay...Fantastic! We tried to relive our youth and went to BCM on one night,had a brill time...a masquerade ball, watch out for the PR's though they are like vultures!!!....My boyfriend also arranged for us to go to Casino de Mallorca as a suprise for my birthday on the Wednesday, the food and the cocktails were fantastic, as was the free champagne! We also visited nearby Santa Ponsa and went to the Oktober Beer Festival...What a night....It topped off the perfect holiday! I would definately recommend this hotel and location to anyone!

Room Tip: Ask for a seaview or you will miss out on waking up to stunning views!
See more room tips
  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Louise79_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Palmanova Bay, responded to this review, 3 October 2012
Dear Louise79_11. Thank you for your nice comment. We are proud to hear you enjoyed your stay at our aparthotel and proud to hear you enjoyed the surroundings as well.

We cannot wait to see you again!

Best regards
Intertur Hotels Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haifa, Israel
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 30 September 2012

This is not one of the luxurious hotels but we had a realy nice time there! . All inclusive is recommended (food was very good, free drinks and snacks all day). We had a big room with a beautiful view to the sea. The pool bar is also located in a very good point with the same view. There are 2 small swimming pool, but we prefered walking a couple of minutes to the beach. The hotel staff were nice and although check in was late we got the room a little earlier and we could eat starting from breakfast.

  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Roni1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Palmanova Bay, responded to this review, 3 October 2012
Roni1987. Thank you for your feedback. We are glad to hear your stay with us was to your satisfaction.

We are looking forward to seeing you again in the near future.

Best regards
Intertur Hotels Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, United Kingdom
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 bubbles Reviewed 28 September 2012

We had to wait on the transfer bus for one hour at Palma airport again happened to us last year!
Arrived at the Hawaii to be given room 598 which was like a broom cupboard the doors opened on to the road.........not happy.Asked to be moved,could not be moved until the next morning.
Got moved into a much better room with a sea view.Without the sea views this place would not be worth going to.We went AI got drinks in plastic cups,people paying cash for drinks got them in glasses! The food was ok ish.
All the staff were really nice and friendly.
This place is hoping to upgrade to a four star next year...........
Would we return? to Palma Nova yes,the Hawaii Nope.

  • Stayed September 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank smithharrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Palmanova Bay, responded to this review, 3 October 2012
Dear smithharrison. Thank you for your comment and thank you for choosing our hotel for your holiday.

Regarding your comment about your room we take note about it in order to improve our services and facilities in the future.

About the plastic cups, please be advised we try to offer the drinks in plastic cups for security due to the aparthotel is accommodated above all by families with children. However, we take note about it to improve our services.

Finally, please be advised our Intertur Aparthotel Hawaii Torrenova won't be 4 stars next year. 4 stars will be our Intertur Hotel Hawaii Mallorca.

We hope you give is the chance to accommodate you again in the future.

Best regards
Intertur Hotels Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 28 September 2012

Just got back from a week at this hotel on the Torrenova headland, between Palma Nova and Magaluf. The accommodation was ideal for this type of holiday, which I shared with my mother and her friend. The 1 bed apartment was spacious enough and had everything we needed for a comfortable stay. We stayed half board, as I prefer to get out and about and explore the island rather than stay around the hotel during the day, and all meals were very good. Lots of choice with something for everyone's taste. The staff really are the beauty of this hotel, each one is so very friendly and helpful, it makes such a difference to stay with pleasant people! The view from out balcony was stunning, across the bay of Palma, with luxury yachts floating beneath our balcony. The nearest beach of Son Matias was a 2 minute walk, and was beautiful. I will definitely return next year.

Room Tip: First floor balconys are situated underneath the pool bar area, and have fantastic views of the sea...
See more room tips
  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DebKeelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Palmanova Bay, responded to this review, 3 October 2012
Dear Debkeelan. Thank you very much for your kind comment. We are pleased to hear you enjoyed your family holiday at our aparthotel.

We are looking forward to seeing you again if you decide to come back to Mallorca in the future.

Best regards
Intertur Hotels Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 27 September 2012

My husband and I have just returned from a one week AI stay at this Hotel and really enjoyed it although there were some downsides. We were allocated Room 372, which is on the corner of the building and one flight down from the main terrace and pools...the views over the bay were fantastic. The views from the terrace/bar area were also fantastic. Normally the pool is the focal point of the sunbathing area but not here!!!! I did not like the fact that the pools were isolated and in the shade for most of the day....think twice about this Hotel if you have kids!!! We were allocated a one-bedroom apt with a huge terrace so we were able to sit and watch all the activity in the bay from there. It was a fabulous view to wake up to in the morning. The rooms were cleaned and fresh towels were given daily so no complaints there.
The bar staff were very friendly and worked very hard. Drinks were served in plastic cups although the few times we were in the entertainment hall we were given glasses when we asked. Watch when having cocktails as there is a supplement to pay on some of them if you are AI.
We found the food to be very varied and on the whole very good. There was plenty of choice and a special kids section.
The hill leading up to the Hotel was a bit steep but then that's the price you pay for such views.....it was okay if you took your time.
The entertainment in short was dire......maybe it was because it is nearing the end of the season...the only decent show was Robbie Williams who, I thought, was very good. The entertainment team did try but to no avail. Bingo every night with no money prize...not worth playing.
The pitfalls aside we had a most enjoyable week and the weather was great....would I return to the Hawaii?.....maybe but definitely not with my grandchildren as the pools are in the wrong place.

Room Tip: The pools are on the 4th floor so any floor from there to the 7th with a sea view. We had room 372...
See more room tips
  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Biddie11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Palmanova Bay, responded to this review, 3 October 2012
Dear Biddie11. Thank you for your review and for your sincerity. We are happy to hear you had a great time with us and we hope you give us the chance to accommodate you again in the future.

We take note about your pools comment in order to improve our services in the future.

Best regards
Intertur Hotels Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Porto, Portugal
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 25 September 2012

I stayed a week at this hotel in mid September.

The hotel is well situated, despite being about a 3 minute walk to the beach, but for those lucky enough to get a room on the top floor has the privilege of having spectacular views over the bay.

The rooms are basic with kitchenette with hob, toaster, mini bar, and kettle. It offers some dishes, pots and cutlery.

The level of cleanliness is very reasonable, both of the rooms as the hotel in general.

The hotel's animation is weak, but can entertain the children.

My most positive point goes to the reception, they were not great in kindness or smiles, but were generally friendly and helpful.
Downside to the time of checkout what could be more flexible. The checkout time is 10am, and around 9am they are ready to clean the room for the next customer.
In my case, it was quite unpleasant, because my flight was only at 9pm and had to leave the room with packed suitcases ​​at 10am.

Outer space and around the pools is very pleasant with spectacular views and the opportunity to see firsthand various water sports and parades of yachts and sailboats.
It features 2 swimming pools, but they are not very inviting, as are most of the day in the shade.

Bar service is reasonable, although expensive, and not much of sympathy from the employees. But to compensate it's another nice place to relax with a drink enjoying the views.

I stayed at this hotel on a half board, whereby advise opting for all inclusive, because half board undertakes you to pay everyday 5€ per cup / drink at meals, even water. And all the rest of consumables, especially in the bar are extremely expensive, ends up by the end spending more money than if you opted for all inclusive.

Another very positive point goes for the food at restaurant, both at breakfast, lunch and dinner. Everyday the food is fresh, there are plenty of variety, from hot foods, meats, fish, etc, cold foods, salads, fruits, desserts and children's menus, and all with excellent presentation.

My most negative point and by which justifies my evaluation and the fact that never again i will return to this hotel was the service from the restaurant staff, I am not refering to cooks and kitchen staff.
I refer to the waiters in general, there is no sympathy or respect.
Unfortunately I had a very negative experience with a very young waiter who was rude, cheeky, aggressive and authoritarian, who spent most of the time throughout the week with provocations and making fun of us giggling with his colleagues, which in a way did afect the peace and well being of our vacation.
Because of what happened, I tried to spend most of our time outside the hotel with my wife to not think about it and enjoy the holiday itself.
I will never return to this hotel or recommend it, even though I believe that this hotel has all the conditions to have a relaxing pleasant vacation during this time of the year.

  • Stayed September 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Cmfernande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Palmanova Bay, responded to this review, 2 October 2012
Dear Cmfernande. Thank you very much for your review and for your sincerity. We are sorry to hear what you are saying about the staff in general. We have taken special note about it in order to about future situations like yours in the future.

On the other hand, regarding your comment about the check out, please be advised it is always subject to availability and the hotel cannot assure a late check out. Next time we recommend you to inform about it in reception the first day, and we are sure they will try their best to please you.

We hope you give us the chance to accommodate you again in the future.

Best regards
Intertur Hotels Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Palmanova hotels
0.1 mi away
Intertur Hotel Hawaii Mallorca & Suites
0.5 mi away
Sol Beach House Mallorca
Sol Beach House Mallorca
#2 of 39 in Palmanova
4.5 of 5 bubbles 1,037 reviews
0.7 mi away
Viva Palmanova & Spa
Viva Palmanova & Spa
#3 of 39 in Palmanova
4.5 of 5 bubbles 610 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Aparthotel Playas Ca's Saboners
0.5 mi away
Sol Palmanova All Inclusive
0.1 mi away
Hotel Marina Torrenova
Hotel Marina Torrenova
#16 of 39 in Palmanova
4.0 of 5 bubbles 1,872 reviews
Show Prices
Show Prices
Show Prices

Been to Intertur Palmanova Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Intertur Palmanova Bay

Property: Intertur Palmanova Bay
Address: Calle Torrenova 3-5, 07181 Palmanova, Calvia, Majorca, Spain (Formerly Intertur Aparthotel Hawaii Torrenova)
Region: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Palmanova
#9 Family Hotel in Palmanova
Price Range (Based on Average Rates): £
Hotel Class:4 star — Intertur Palmanova Bay 4*
Number of rooms: 170
Official Description (provided by the hotel):
The Intertur Palmanova Bay offers top quality services at competitive rates. These fully equipped all-inclusive apartments in Mallorca for families and couples offer a relaxing and quiet atmosphere in Torrenova, in the very heart of Palmanova. Its studios and apartments by the sea, in Palmanova, offer you fantastic views and a private terrace to fully enjoy Mallorca's sun. For Summer 2017 the Hotel will have undergone a complete and important refurbishment, changing its category to 4 stars. This refurbishment covers practically all areas of the Hotel, with special emphasis on the following:  Refurbishment and redecoration of the reception area, giving a modern and bright decor with fantastic views.  Total refurbishment of all corridors, studios and apartments in line with the decor of the rest of the complex.  New kitchen with electric hob and microwaves.  New bathrooms with hair dryer and vanity mirror.  New decoration of bars.  Chill-out area with spectacular views.  New children´s playground and Panda Miniclub.  Free 24 hours Wi-Fi spot  New lifts Enjoy Intertur Palmanova Bay relaxing atmosphere and its many services: accommodation only, breakfast, half-board (includes breakfast and dinner. Beverage not included), full board (includes breakfast, lunch and dinner. Beverage not included) and all-inclusive accommodation in Mallorca. Book now your apartment in Torrenova and experience an unforgettable holiday. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Booking.com, TravelUp, Priceline, Expedia, Odigeo, Hotels.com, Travel Republic (UK), Agoda and Onthebeach so you can book your Intertur Palmanova Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intertur Aparthotel Hawaii Torrenova Hotel Palma Nova
Hawaii Torrenova Aparthotel Calvia
Hawaii Torrenova Aparthotel Hotel Calvia
Intertur Palmanova Bay Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing