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Alua Palmanova Bay
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Reviews (2,098)
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All reviewsself cateringnext yearpanda clubgreat holidaysea viewsteep hillfamily holidaythese apartmentsbar staffrefurbished roomkids clubpool areaone bedroom apartmentplenty of sunbedsblue barevery nightplenty of choice
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1,620 - 1,625 of 2,098 reviews
Reviewed 17 October 2012

My partner and I stayed here "all inclusive" from 22nd September til 6th October. Went away to chill out and get away from it all. Hotel not overloaded, plenty room on terrace, views excellent, no queing for drinks and food. Food and drink of decent quality. Entertainment a bit "iffy" but you can't have it all. The walk down the hill takes it out of you but we knew that before we went but its worth it. Overall an excellent holiday and came back totally refreshed.

Room Tip: Rooms from floor 3 upwards have the better views
  • Stayed: September 2012, travelled as a couple
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3  Thank Paulo71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Alua Palmanova Bay, responded to this reviewResponded 29 October 2012

Dear Paulo71. Thank you very much for your comment. We are glad to hear your time with us was to your liking.

On the other hand we have taken into account the aspects you have rated somewhat lower and will try our best to improve them.

We hope you give us the chance to accommodate you again if you decide to come back to Mallorca in the future.

Best regards
Intertur Hotels Team

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Reviewed 16 October 2012

We have just returned back from the Aparthotel Hawaii Torrenova, and what can I say?!
It was located perfectly for us within easy walking distance to the bars and clubs of Magaluf and the lovely beach restaurants of Palma Nova.
Our studio was clean and adequate and served us well for the week. The views that we had were amazing, and it was lovely to go to sleep listening to the sea at night. The shower was very powerful, and there was always hot water.
The only negative about our room was that it was located under the terrace, so the dragging of chairs did sometimes grind on you. However, if you are only using the room as somewhere to lie your head etc...it shouldnt bother you too much.

We chose the All Inclusive option, and we are glad we did, purely because the food was absolutely fantastic. Breakfast, Lunch and Dinner we were spoilt for choice, and each time the food was very good. There was always a good range, all your usuals for breakfast (i.e fried/continental/cereals etc...), lunch you had ample choice with something for everyone, dinner was just faultless. They did 2 themed nights whilst we were there, chinese and mexican - both very good, but also had other things on the buffet if you didnt wish/like the themed option.
The resturant staff were great too. Another bonus is that whatever time we went to eat, we always managed to find a table.
We never had to wait long for drinks at the bars either.

We didnt use the entertainment facilities, so I cant really comment on them, however, there was something going on each evening.

Yes, the pools were cold, but it did provide entertainment in the end, purely to see the new guests arrive and jump in and have to catch their breath.

The hotel was clean, and the staff were friendly and helpful, even despite it coming towards the end of the season.

Would I return to the Aparthotel Hawaii Torrenova? Yes I would, and I certainly would recommend it to anyone, especially for the food.

  • Stayed: October 2012, travelled as a couple
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3  Thank Princess1510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Alua Palmanova Bay, responded to this reviewResponded 29 October 2012

Dear Princess1510. Thank you for your review. It's a pleasure for us to know you enjoyed your holiday in couple at our Intertur Aparthotel Hawaii Torrenova.

On the other hand, if you are not happy with your room at the moment of your arrival, we recommend you to contact with reception and they will try their best to please your (always subject to availability).

Thank you for your recommendations and we are looking forward to seeing you again in the near future.

Best regards
Intertur Hotels Team

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Reviewed 15 October 2012

There is much confusion over these hotels as 1 is called the hawaii inter hotel, and the other intertur aparthotel Hawaii terrenova but are both named the Hawaii! We stayed at the intertur aparthotel from 30th sept to 12th of oct and really enjoyed it we are a family of 5, although the room could have been slightly better, as we stayed on the 3rd floor and our room backed on to the sea front although stupidly the view was blocked by trees aside from this the room was cleaned every day and fresh towels were put in bathroom everyday too. The only other disappointment of the room was the noise from above as it was located under the main verander we could here other guests and hotel staff dragging chairs etc late at night and early morning. The food was plentyful and varied, only we stayed for 12 days and the menu is the same 2nd the week in but there is always a good choice. The waiters are very friendly and very efficient and clean up quickly. The hotel entertainment staff were very good, the kids club host Bori was excellent with the children and she also run the mini disco at night with Andre and were fantastic with the kids despite having to do the same songs dance routines night after night. The evening entertainment could have been better and aimed more at families there were only 2 acts snake show and parrot show that entertained all the rest were singers that were not too great but that may be down to opinion. Overall we enjoyed our stay here and would definately come back next year with a few tweaks here and there it could be an excellent place for families. The veiws from the verander and certain rooms were breathtaking.

  • Stayed: September 2012, travelled with family
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Thank leahsmee1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Alua Palmanova Bay, responded to this reviewResponded 29 October 2012

Dear leahsmee1981. Thank you very much for your feedback. All your comments are greatly appreciated in order to improve our services in the future.

Regarding your comments about the room, please be advised it is not possible to cut the trees due to these are protected and are not of our property, so if you are not agree with your room you can request to be moved at the reception and they will try their best to please you (always subject to availability).

We are very happy to hear you enjoyed your holiday and we hope you give us the chance to accommodate you again in the future.

Best regards
Intertur Hotels Team

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Reviewed 14 October 2012

Me and the wife arrived on Sunday 7th October to be told by reception we had been given one of the best rooms and they weren't wrong it was amazing. The apartments were spotlessly clean and a good size and well equipped. The apartment had a huge bathroom with a lovely powerful shower.

We were on floor eight and had a stunning, amazing and incredible view of the bay. For the view it self we would have paid a fortune I cannot even begin to explain how impressed we were.

I was lucky enough to see a dolphin from the balcony one morning. The pool and surrounding areas were kept extremely clean and were well maintained.

The staff at Intertur Aparthotel Hawaii were a credit to the management. Nothing was to much trouble. A special mention must also go to the cleaners who were very friendly and did an amazing job in keeping the hotel and apartments so clean.

We will be looking to book this place again for next year. I will also recommend this aparthotel to all my family and friends.

Thanks intertur Aparthotel Hawaii. See you again next year.

Room Tip: I would personally recommend a high floor apartment.
  • Stayed: October 2012, travelled as a couple
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6  Thank HarrogateDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Alua Palmanova Bay, responded to this reviewResponded 26 October 2012

Dear HarrogateDate. Thank you very much for your nice comment. We are really proud to hear yo enjoyed all your stay at our aparthotel. It's a pleasure for us to meet all your expectations. We will forward your comment onto our staff of the aparthotel.

We are looking forward to seeing you again next year.

Best regards
Intertur Hotels Team

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Reviewed 13 October 2012

Just got back from the hawaii, 6 of us 3 couples all in our 50s.
What a fantastic hotel, and it must have the best view on the island.
Take our word for it GO GO GO, its brilliant.
The air con was brilliant i woke up cold one night AND ITS FREE
The foods good beer good location amazing, the views from the sea view rooms have to be seen to be believed. You will not get a better hotel at that price any where I am already planning next years trip there.

Ray jones Crewe Cheshire

Room Tip: pay a little bit extra and get a sea view
  • Stayed: October 2012, travelled with friends
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1  Thank Ray J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Alua Palmanova Bay, responded to this reviewResponded 26 October 2012

Dear Ray J. Thank you very much for your feedback. We are really proud to hear you enjoyed your holiday with us and proud to hear everything was to your liking and satisfaction.

We are looking forward to seeing you again very soon.

Best regards
Intertur Hotels Team

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