1st - 8th May - This was our first trip to this hotel and, as all the other reviews say, it's position is wonderful, as is the food and the excellent choice - oh, and it's nice and hot too which isn't always the case in some hotels. The restaurant was run very efficiently by Javier and staff who were all friendly and helpful and worked extremely hard clearing tables very quickly. Unfortunately, our taxi was late picking us up for our return journey to the airport and when I asked for help from Raoul at reception he was not particularly helpful or friendly and didn't appear to know where they'd got the information from which told us what time our transfer was due. He said we'd have to wait until 8am when his colleague came on duty. He also wasn't very helpful when he arrived and I had to insist that he gave me a printout of the fax they had received with our transfer details. I would stress that the hotel had passed on the correct details but just seemed unconcerned that we had a flight to get and no transport to the airport and the time was ticking by. In the end they ordered us a taxi but it was just a pity to end the holiday with this unhelpfulness when all the rest of the staff were excellent.
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- Also Known As:
- Son Matias Beach Palma Nova
- Hotel Son Matias Beach Palmanova, Majorca