Stayed st the Sol Lunamar from 13th - 20th June 2014, these apartments although basic are great value for money. The location is brilliant just out of the back gate and over the road to the beach and the center of the resort. The apartments were clean, the cleaners came every other day. The staff were generally very friendly. There is a rule of not taking your own food round the pool which seems a bit unfair in a self catering accommodation. There was no problems with sun beds as there were plenty, however they could do with a few more parasols. there was a BBQ night once a week which was very nice and the food was plentiful. The only complaint is not with the hotel but with Thomas Cook, we were told we would be informed of our return pick up time for transfer to the airport 48 hours before. However when we had not heard anything 24 hours before we asked at reception and they could not help as they had no contact numbers for Thomas Cook and the number left on the board by the rep was not in use. there was not Thomas Cook folder with information for guests as there was for all the other tour operators. We had to go and find another hotel with a Thomas Cook number to contact them and after several attempts were finally given out pick up time at the last minute. Not very impressed with the customer service of Thomas Cook, however the hotel is well worth a visit for a self catering holiday.
- Official Description (provided by the hotel):
- The Sol Lunamar aparthotel is located in Palmanova, on the southwestern coast of Majorca. Privileged sea-side location less than 50 m from the Mediterranean sea and right in the city centre of Palmanova. 4 km from reknown Puerto Portals and the Casino Paladium, and very close to the sports facilities in Magalluf. Surrounded by various golf courses within 2 to 20 km distance, in an area ideal for R + R. 13 km from Palma and 24 km from the international airport. ... more less
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- Also Known As:
- Sol Lunamar Apartments Hotel Palma Nova
- Sol Lunamar Apartments Palma Nova
- Sol Lunamar Apartments Palmanova, Majorca