My girlfriend and I are just back from a weeks holiday at the Aqua Beach.
The location of the hotel is great, the beach is just across the road and other parts of Majorca are easily accessible by bus and boat.
The hotel does have a pool but it is not the biggest. We were unable to sit at the pool side due to it being occupied during the day by boys and girls on what must have been their first holiday without their parents. The reason I describe them as boys and girls is that they have a lot of growing up to do. They sat at the pool during the day shouting and throwing things to each other, at the pool side and from their balconies. They had to respect for anyone else and used inappropriate language when there was family's with young children staying in the hotel, although no one went near the pool whilst they were there. A group of girls showed their true class by walking up the entrance of the hotel to the pool whilst singing "Let's all go f***ing mental". And the managements reaction to this behaviour, nothing, which seemed to the case throughout our stay. During our week here we never once saw the pool area being cleaned and by the look of the retractable roof I don't think that has been cleaned in some time either.
The rooms here are basic, pretty much what you expect from a 3 star hotel, a bed, a cupboard and some units. However, the rooms could be doing with a refresh. The walls look tired and dated and some of the furniture in one of the rooms we stayed in was beginning to come apart. The hotel has fitted energy saving light bulbs but these do not fit under the current lamp shades on the wall very well, so much so that one of the shades in our room had a large burn mark on it. In the bathroom the stainless steel decor was very faded and murky looking. Around the tap and toilet flush button there was a green mold present. The walls of the room are very thin and you can here the people in the next room having a conversation, especially at 4 in the morning when people arrive back from the bars in Magaluf closing. The cleaners are given a very short space of time to prepare a room. We spoke with one who should us a list of 12 rooms she had to prepare from 10 to 12 before new guests arrived.
The food, well what can I say, I am in no way a fussy eater but found the food to be very bland and tasteless. There was very little choice and it didn't vary from day to day. The staff within the eating area are very nice and friendly, they were always smiling and chatted to everyone.
The hotel has a board showing its entertainment, why they even bother I don't know. There is no entertainment booked on a Friday, Saturday or Wednesday and when there is something on it doesn't start till 21:30 and is often finished at 23:00. We often seen people waling by and looking at the bar area, you could tell they were interested in coming in but due to the lack of music or entertainment they walked on. The only reason the bar area was busy is due to people being all inclusive. Again the staff at the bar area are very nice and welcoming.
As mentioned earlier, whilst we stayed here there was various groups of younger guests. These guests showed no respect for any other guest. We found it very difficult to get a good sleep as from the hours of 03:00 to 07:00 these guests would be running around the hotel from room to room, slamming doors, shouting to each other across the balconies, playing music and opening a closing wardrobes. On one occasion when going for breakfast we were greeted with the site of a male sleeping in the hall with no clothes on. In the mornings there were also fire extinguishers lying on the floors which had been throwing across corridors during the night and items of decoration such as plants and painting damaged.
Overall, the hotel sites in a great location and has some very nice hardworking staff members, management on the other hand need to be more strict with what some guests and show a bit more of an interest what people are complaining to them about, I even heard a gust ask the management how many complaints they had had in the morning and laughing as if it was a game to see how many they could get. I would not recommend this hotel to anyone who is looking for a relaxing and enjoyable holiday, there are plenty of other hotels close by and with a sea front location. I will never stay in this hotel again.
- Official Description (provided by the hotel):
- Recently reformed to a 4 star official rating this Front-line Hotel offers unrivaled views over the soft, golden sandy Palma Nova beach, and impecable service that will make you feel right at home. All areas and rooms of the Hotel have been refitted during the 2014 Winter to create an open, light and Mediterranean atmosphere that also incorporates twenty first century technology, such as Free high speed internet access for all guests. New Queen size beds and luxurious sheets insure a sound and comfortable sleep at night, whilst for those looking for entertainment our cocktail bar offers live music at night and a varied drinks list. Other features include private parking, teak laid swimming pool with sun-beds, solarium, safe and fridge in rooms, high powered showers or bathtubs, two wonderful suites for honeymooners or guests looking for that little extra.. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Jet2Holidays , Booking.com, LoveHolidays, Travel Republic (UK), TravelUp, HotelsClick, Cancelon, 5viajes2012 S.L., HotelQuickly and Evoline ltd so you can book your Hotel Agua Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Agua Beach Hotel
- Agua Beach Palma Nova
- Hotel Agua Beach Palmanova, Majorca