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“GREAT HOLIDAY”

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Intertur Hotel Hawaii Mallorca & Suites
Ranked #5 of 39 Hotels in Palmanova
Certificate of Excellence
Bradford, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“GREAT HOLIDAY”
Reviewed 4 February 2012

Visited this hotel in October for a short break. Very clean, friendly staff, food good. Great hotel for families.
The only problem we found was that the bar during the day was outside, which during the height of summer is probably great but at the end of October it was very windy being on the sea front, we had to brave this if we wanted a coffee during the day when the restaurant was closed. The swimming pool is also fairly small but being next to the beach it isn't a problem. There is plenty of seating but not enough beds. There are plenty of shops and bars very close to the hotel but it wasn't noisy. The hotel is up a steep hill so anybody with walking difficulties may have a problem although during the day there is a lift down to the swimming pool and you can exit the hotel here on to the Palma Nova promenade.
All in all a fantastic family holiday and we would definitely return.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dawn d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, 17 February 2012
Many thanks for your feedback on Hotel Intertur Hawaii Mallorca. We are pleased that you have enjoyed your holiday and that we have met your expectations.

On the other hand we have taken into account the other aspects mentioned. Your opinion helps us to improve our customer service.

We are looking forward to seeing you very soon!
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manchester
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 26 December 2011

Ive been going to magaluf and palma nova twice a year for the past 18 years. We go every sept and march as part of a lads trip, we are all businessmen not idiots. We stayed in this hotel 3 years in a row on the sept trip. Its the best hotel for views, its very good for round the pool, it suited us for the location, we cant say anything about the entertainment because we didnt watch it. The food was poor, the best food weve had is at the hotel Tordos in Palma nova. The best hotel for location is Royal Beach or trinidad. The massive problem we had with the Hawaii was the staff, ignorant, never smile and very rude. Over the years we have stayed in lots of the hotels, we think the best ones are the trinidad, magaluf park and the Mirlos/Tordos in palma nova. The hawaii is near the bottom of our list but has the best views. The teix is what you pay for. The barracuda is the party hotel with lots of noise.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank ManchesterDavid123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, 24 January 2012
Thank you for your feedback. Your opinion helps us to improve our service. We will investigate what you commented and take all measures needed.

Please accept our apologies for any inconvenience caused during your stay.

We hope you give us the chance to meet your expectations in the future.

Kind regards from Intertur Hotels
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Scotland
Level Contributor
539 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
Reviewed 6 December 2011

This hotel was my first choice when i booked 1 week asit was my parnters birthday.

When we first arrived in palma nova it was sunny by time we got to the hotel it was a bit windy but thats because it was high up. going into reception area was spaced out. Handed my paper work to the manager and was told they had fully booked the hotel so me unhappy told them we had booked this hotel and if there was a problem i was contacting the company i booked it with and next min he was like oh theres ur room key.

The have to take a photo of who ur with so when ur at the bar it goes straight off this card we booked allincuive so we were sorted. After finding out room we were shocked to see that it was two bedrooms and a great sea view we were happy must have been cuz i moaned ar recepition we were happy.

The food area is large with lots of tables was just pick one really we are fussy eaters but breakfast was good filled us up for the day and lunch was not that bad and dinner was good. really you pay for what you get sometimes there would be a theme on so you got to try the different foods.

The bar area was a bit small you had to que for a drink and the staff were really freindly tho and the entertainment was really just for the kids and been a couple we never really went out at night as we had read reviews.

The only problem with the hotel is the pool is well about 30 stairs downbelow and going up and down for a drink was pointless as the pool bar was shut and as they state in the holiday books they serve icecream and food inbetween meal times its a lie as we asked so many times to be told no we don't do that.

everyone reads reviews before going on holiday but id say all you can do is go and see for yourself and then write a review about it.

As my parnter did enjoy the hotel and palma nova we did go back to palma but to a different hotel.

Room Tip: 3rd floor or higher as you get a see view from the back + when booking into recepition if they try...
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank G_Inspector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, 13 May 2016
Dear wee_gazs
Thank you for your review. We are happy to hear that you had a good holiday at our hotel and would like to point out that the snacks for all inclusive are available during mealtimes at the bar in the suites building across the road. All of this information is mentioned in the directory which is in each room.
We will take notwe of all your ideas for improving our services.
Kind regards
Intertur Hotels team
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stewarton
Level Contributor
131 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 496 helpful votes
Reviewed 21 November 2011

My family and I have visited the Hawaii Hotel or the apartments next door now 10 times,We have enjoyed every trip and are currently planning to visit again next easter.
The bar staff are always friendly and the bar extension last year made service faster with little queueing .
Rooms were always tidy and the view from the sea facing rooms is exceptional.
We have seen several entertainment teams over the years but Enrique is a constant staff member and as long as you do not insult his beloved Barcelona he will always be accommodating.
Food has always been pleasant with a wide range of meals available.
WIfi is available in reception for a small fee
spoiler alert for young kids.....

My first 9 visits I was never asked to be panda that dances with the children during the start of the evening entertainment,this year i was asked and it made me extremely delighted.

  • Stayed April 2011, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
32 Thank flyingpig1872
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, 24 January 2012
Many thanks for your feedback on Hotel Hawaii Mallorca. We are pleased you have enjoyed your family holiday and that we have met your expectations. We will forward your positive valuation on our staff.

Kind regards and we are looking forward to seeing you again

Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 November 2011

We have stayed here 6 times and we think you can't get better.IT'S GREAT

Great Staff
Reasonable Prices
Everything is Here
All Inclusive
Two Resorts,Palmanova and Magaluf.

Roll on August 2012.

Room Tip: Have stayed in standard and premium rooms but we prefer from 600's down overlooking the pools an...
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  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Davy114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, 24 January 2012
Thank you very much for your feedback. We are very please you have enjoyed once again your holidays with us.

Best regards and we are looking forward to seeing you once again at our Hawaii Majorca Hotel

Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 November 2011

We originally booked to stay in the Waikiki apts across the road, a sister hotel. Absolute vile. We got transferred to the Hawaii and it was amazing, reception big and clean. Rooms amazing and looking over the bay, with housekeeping everyday. The only problem with the room was the lack of Sky News. Staff were brilliant especially the entertainers who had a hard job, long hours. Evening entertainment was a bit of a let down but they did try really hard. Restaurant was awesome especially the food that was transformed to different characters, melons and so on. We will be back next year when it reopens after the refit, can't wait. I can leave home at 9am and be in the hotel by 2pm which is brilliant.

Room Tip: All rooms are good, we had room 330 and will ask for that 1 again
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Johnwillis1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, 24 January 2012
Thank you very much for your feedback and sincerity. We are very pleased you have enjoyed your holidays at the Hawaii Majorca hotel.

On the other hand, and regarding your comment about our Waikiki Apartments, we have taken your views into account and we will try to improve our services in the future.

Kind regards and we are looking forward to seeing you very soon at our Hawaii Majorca Hotel.

Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limerick, Ireland
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 October 2011

This hotel was great for our budget. We went for a week in May, just before the peak season. The room was clean (cleaned daily) as was the hotel in general. The hotel is literally in the middle or Palma Nova and Magaluf so you have the two ends of the spectrum within 5 minutes walk. The only bad thing was the steep hill walking up to the hotel from Palma Nova town centre.

Room Tip: We paid a little extra for a sea view and it was well worth it!
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  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
5 Thank triona2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Intertur Hotel Hawaii Mallorca & Suites

Property: Intertur Hotel Hawaii Mallorca & Suites
Address: Calle Torrenova 1, 07181 Palmanova, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Palmanova
#4 Family Hotel in Palmanova
#4 Luxury Hotel in Palmanova
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Intertur Hotel Hawaii Mallorca & Suites 4*
Number of rooms: 299
Official Description (provided by the hotel):
The Intertur Hotel Hawaii Mallorca & Suites is an all-inclusive hotel in Mallorca offering bed and breakfast, half-board and full-board accommodation, perfect for families and couples looking for the perfect holiday in Palma Nova in a good value hotel and with the best rates available. Situated by the sea, most family rooms at the Intertur Hotel Hawaii Mallorca & Suites offer fantastic views over the bay of Palma Nova as well as offering a quiet family atmosphere, and a wide range of activities both for children and adults: the perfect match to spend unforgettable holidays with your family. New for 2015 - the addition of the Hawaii Suites Building situated across the street from the hotel (main building). The Suites Building will be totally renovated and will consist of Junior Suites and 1 Bedroom Apartments (both without seaviews). In the Hotel which is classed as the main building you will find panoramic terrace overlooking Palmanova bay, miniclub, swimming pool and terraces with private access to the sea, garden, gymnasium, ample buffet, Chill-out terrace ... In the Suites Building you will find a swimming pool, conference room, and a relaxing pool bar. There is also a panoramic Chill Out terrace which is exclusively for adults only (from 19:00 to 24:00. Weather permitting). Choose between All-inclusive, Bed and Breakfast, Half-board (includes breakfast and dinner. Beverage not included), Full-Board (includes breakfast, lunch and dinner. Beverage not included) or Bed Only in our hotel in Palma Nova and enjoy a real holiday! Check-in time: 14:00 Check-out time: 12:00 ... more   less 
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Also Known As:
Hawaii Mallorca Hotel
Hotel Hawaii Majorca
Hotel Hawaii Palma Nova
Hawaii Mallorca Palma Nova
Hawaii Hotel Palma Nova
Hotel Hawaii Mallorca
Intertur Hotel Hawaii Mallorca & Suites Palmanova, Majorca

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