We have been to the Intertur Hotel Miami in Ibiza for the last 4 years and after seeing the advert for the Hawaii whilst there,being upgraded to a 4 star,my wife and I decided to take a weeks break there to see if it could be a better proposition for next years family holiday.
The views and the rooms were absolutely first class, even though we didn`t have an upgraded one, however the standard of service and the standard of food was a total disappointment.
The food was very limited for choice and was often cold or under cooked and the serving of hotdogs and beefburgers at every lunch and evening meal says a lot for the choices available to the majority of holiday makers who happened to be British.
The serving staff in the bars and the restaurant were surly, bordering on rude, and it was as if they were doing you a favour by serving you.
The cleanliness of the hotel was good and the cleaners were all very pleasant.
The shows were ok, if you could see them through the stanctions in the bar, as the view was assisted by 2 black and white tv screens so those at the back could see. This however is supposed to be sorted out by the renovation work to be done next year so should be improved.
Overall we had a pleasant holiday but the standard of food and service needs to be vastly improved to enable the hotel to be called 4 star.
It might have 4 star rooms and views but this is only a part of the holiday package and the other areas,which are just as important were disappointing.
- Official Description (provided by the hotel):
- The Intertur Hotel Hawaii Mallorca & Suites is an all-inclusive hotel in Mallorca offering bed and breakfast, half-board and full-board accommodation, perfect for families and couples looking for the perfect holiday in Palma Nova in a good value hotel and with the best rates available. Situated by the sea, most family rooms at the Intertur Hotel Hawaii Mallorca & Suites offer fantastic views over the bay of Palma Nova as well as offering a quiet family atmosphere, and a wide range of activities both for children and adults: the perfect match to spend unforgettable holidays with your family. New for 2015 - the addition of the Hawaii Suites Building situated across the street from the hotel (main building). The Suites Building will be totally renovated and will consist of Junior Suites and 1 Bedroom Apartments (both without seaviews). In the Hotel which is classed as the main building you will find panoramic terrace overlooking Palmanova bay, miniclub, swimming pool and terraces with private access to the sea, garden, gymnasium, ample buffet, Chill-out terrace ... In the Suites Building you will find a swimming pool, conference room, and a relaxing pool bar. There is also a panoramic Chill Out terrace which is exclusively for adults only (from 19:00 to 24:00. Weather permitting). Choose between All-inclusive, Bed and Breakfast, Half-board (includes breakfast and dinner. Beverage not included), Full-Board (includes breakfast, lunch and dinner. Beverage not included) or Bed Only in our hotel in Palma Nova and enjoy a real holiday! Check-in time: 14:00 Check-out time: 12:00 ... more less
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- Also Known As:
- Hawaii Mallorca Hotel
- Hotel Hawaii Majorca
- Hotel Hawaii Palma Nova
- Hawaii Mallorca Palma Nova
- Hawaii Hotel Palma Nova
- Hotel Hawaii Mallorca
- Intertur Hotel Hawaii Mallorca & Suites Palmanova, Majorca