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Alua Hawaii Mallorca & Suites
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Reviews (4,046)
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2,097
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3,135 - 3,140 of 4,046 reviews
Reviewed 25 May 2013

just back from our stay and must admit it was a great hotel brill location and veiws very clean and tidy with big rooms my son loved it espeically bori .Breakfast was best i ve had at any hotel i ve stayed at pools looked nice but too cold to get in them we had a cold wind for 8 days very strange weather only bad point was the lack of snacks by the pool it has big pool bar only for drinks would love to see some sandwiches and stuff down there would go back great transfers from airport also

  • Stayed: May 2013, travelled with family
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2  Thank mark1Alloa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Alua Hawaii Mallorca & Suites, responded to this reviewResponded 6 June 2013

Dear mark1Alloa. Thank you very much for your review. We are glad to know your time with us was to your liking.

We take note regarding your comment about the lack of snacks by the pool area in order to improve our services in the future.

We are looking forward to seeing you again in the near future.

Best regards
Intertur Hotels Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2013

just come back from a ten night stay, the hotel has been refurbished to a very good standed what let's the hotel down are most of the staff there are a few helpful one's but not many, we arrived on a monday and were told the fridges which were locked in the rooms were broke unknown to us the policy was changing the next day, they then tried to charge us 16 euro's for a bacis mini bar, which was free when we booked it,we were asked what we needed a fridge for,even family's with small baby's were not aloud it open, i would advise anyone booking to make sure if its included in the price

Room Tip: end room's seem larger
  • Stayed: May 2013, travelled with friends
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2  Thank Suzannenew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Alua Hawaii Mallorca & Suites, responded to this reviewResponded 26 June 2013

Dear Suzannenew. Thank you for your feedback. First of all we would like to say sorry for the delay in our reply. Regarding your comment about the fridge, we have realized that some guests commented the same what you mention. Worried about the comments of our guests, the direction of the hotel has decided to open the mini bars for all our guests. These will be open but empty so if our guests want to enjoy beverage it would be necessary to pay for a package (directly at the reception).

Thank you for all your comments that always help us to improve our services.

We hope you give us the chance to accommodate you again if you decide to come back to Mallorca in the future.

Kind regards
Intertur Hotels Team

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Reviewed 25 May 2013

Well done to all the professional and friendly staff. I was proud to be one of the first to have a fantasic stay at the newly refubed hawaii hotel and spend my birthday there in May. The only problem i had was that the time went far too quickly! Amazing position with views to die for, very clean and all staff work very hard to achieve such a high standard. I have now been to all 3 intertur hotels and can say that they are fantastic and will def be returning. Not only are the sfaff, cleanliness, food (with amazing displays made from fruit and veg) and views fantastic ... but they are easy to get around with my mobility problems (so do not be put off with any comments regarding a steep hill - you can get to the bottom by going to the pool bar in the lift and then walking along some decking to the beach) - well done intertur hotels.

Room Tip: We stayed in a room on the side so had the benefit of views accross the bay and very quiet as not overlooking the pool - but those views are fantastic too.
  • Stayed: May 2013, travelled with family
    • Value
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1  Thank DONNA B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Alua Hawaii Mallorca & Suites, responded to this reviewResponded 11 June 2013

Dear DONNA B. thank you very much for your nice review. We are proud to hear you enjoyed your holiday in our hotel and proud to hear everything was to your satisfaction.

We cannot wait to see you again at any of our Intertur Hotels.

Best regards
Intertur Hotels

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Reviewed 25 May 2013 via mobile

Stayed from 13/05 to 23/05 at the Hawaii and had a great time.
Room fantastic best sea view ever had on a holiday.
Food and Drink great on all inc. and can not fault the service of all staff.
Location amazing short walk to beach and plenty of shops and far enough away from Magaluf and night life not loud at night.
Kids club fantastic and Bori is amazing with the kids and keeps them entertained and very safe, she also does the mini disco at night which is great too she deserves a lot of praise and my Madison misses her already!
Adult daytime games are popular but the guy who did these was not pushy if your not interested..
Overall a great holiday and wish we were still there will be coming back, we enjoyed your hotel in Ibiza but this is by far the best one..! We will be back!

  • Stayed: May 2013
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2  Thank Sarah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Alua Hawaii Mallorca & Suites, responded to this reviewResponded 6 June 2013

Dear Sarah O. Thank you very much for your kind review. We are proud to hear everything was to your liking and satisfaction during your stay with us. We are also happy to hear you enjoyed once again our Intertur Hotels.

We cannot wait to see you again in any of our Intertur Hotels.

Best regards
Intertur Hotels Team

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Reviewed 25 May 2013

Home from our second visit to the Hawaii, stayed here for 10 nights. The upgrade to the 4* was very noticeable on our arrival. Our room was great it had a pool and sea view. The hotel is situated in a great position for everything. We found all the staff to be very friendly and helpful. The food on the all inclusive was good most nights. The downsides to the hotel were the evening entertainment (it was not 4*), only being able to have coffee at the breakfast meal table and having to use plastic glasses.

Room Tip: Ask for a room not directly above or below the bar and entertainment area
  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank JKleicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Alua Hawaii Mallorca & Suites, responded to this reviewResponded 6 June 2013

Dear Lynn C. Thank you very much for your comment. We are glad to know you enjoyed your stay in our Intertur Hotel Hawaii Mallorca eventhough it was not the hotel you chose when you booked.

We are looking forward to seeing you again at some of our Intertur Hotels.

Best regards
Intertur Hotels Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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