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“Great hotel! Would return in the blink of an eye!”

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Intertur Hotel Hawaii Mallorca & Suites
Ranked #5 of 39 Hotels in Palmanova
Certificate of Excellence
Borders, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
“Great hotel! Would return in the blink of an eye!”
Reviewed 29 December 2013 via mobile

My partner and I stayed here in June 2013, weather was great, heat was managable! We were both aged 18 and wanted somewhere close to nightlife but far enough away so we could sleep and feel relaxed. On entering the hotel we were amazed by the refurb as it was all top notch. Soo spacious and airey. The hotel has 2 pools which aren't the biggest in the world but are still spacious enough to have a swim. Getting a sun lounger by the pool was never a problem for the 2 of us, there where even extra un used loungers stacked at the side of the pool that we helped ourselfs to if needed. We put the size of the pools down to the fact that you could literally walk into the sea from the pool area. The beach was also obviously a very short walk away and had lovley white sand. We also noticed at the very corner of the pool area there was a small lonesome pebbly beach which people fished from. The room was great, a good size for the both of us and was very modern. It had a smallish plasma tv which had a handful of british channels which was also good. The room was very clean,maids tended daily unless you put the provided sign on the door to let them no other wise. The hotels lounging areas where superb aswell, so modern and comfortable! The entertainment was also good, a show of some sort was on each night which got the kids involved but was also entertaining for adults. The hotel had a variety of buffet food on 3 times a day which was all great standard, not the best ever but still very edible. You could also pay something like 2 euro each to be able to use the free unlimited drink refill machines which included soft drinks, beers and wines (if going half board of course) The views from this hotel were amazing! We didnt get a front sea/pool view room, but we did manage to get a great view of the beach/sea from one of the side rooms. This hotel caters for a variety of different ages mainly family's and older people but it would most certainly accommodate mature young/teen couples or mature young/teen groups of friends. My partner and I stayed out fairly late one night (morning) and brought back a pizza which the night porter had no problem with and politely reminded us to keep the noise down (which of course we did). We did a few activities on this holiday which I would reccomend: The prirates dinner show!
The glass bottom boat cruize which left from the beach right beside the hotel, which took you around Palma Nova type areas and showed some spectular views!
The jet skis! Which you also boarded right beside the hotel (although fairly prices)
The Katmandu House would be a great day out if taking young kids, hasn't got a lot to offer for adults but still good though!
We also went on the BCM Boat Party Cruise which was very livley and boarded at magaluf beach which was about a 10 minute walk away.
We also went to the BCM for the foam party which was about a 15 minute walk away and was an amazing night!
The start of magaluf strip was a small walking distance away also.
We would also recommend the ice cream palour at the end of the promenade which which was the best ice cream we had ever tasted, no exaggeration!
All in all this hotel is a great stay for anyone! Spot on aswell if your looking for the livley nightlife but the relaxed quiet atmosphere also!

Stayed June 2013, travelled as a couple
Helpful?
9 Thank smithandlough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, 8 January 2014
Dear smithandlough. Thank you for your feedback on Tripadvisor. It's a pleasure for us to know that you had a great stay with your partner at our hotel, as well as to hear that you enjoyed the surroundings of the hotel.

In order to improve our services and facilities we take special note regarding the size of the pools and regarding the need of improving the meal service. All your comments are always greatly appreciated.

We hope you give us the chance to accommodate you again if you decide to return to Palmanova in the future.

With regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Aberdeen, United Kingdom
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 December 2013

I stayed here with a family of 4 in October 2013. We arrived at the end of the Mallorca season and the hotel was closing for the season on our last day there. In light of this the hotel and resort were particularly quiet and entertainment in the hotel was minimal.

We had a great time there. We booked a sea view double room. We were concerned as to whether we should have paid the extra cash and booked a family room but as it transpired the double room was more than adequate for a family of 2 adults and 2 children.

The hotel has a great location. Our balcony looked onto a small beach area and it was relaxing to hear the waves break on the shingle. Although the hotel is on a hill the back of the hotel can be accessed by walking along the beach front and along a short boardwalk. A lift is available there so it is possible to avoid the climb. I am sure this would be particularly good news for those who are less physically able.

The pool area was small and even in the quieter time when we were there people were queuing for sunny spots even before the sunbeds had been put out for the day. This is of little importance as there is a lovely beach about a 2 minute walk from the hotel.

The hotel appears to have been refurbished recently and so was in excellent condition.

We were at the hotel on a room only basis and therefore cannot comment on the food. We did find that for those who were not there on an "all inclusive" deal that the price of drinks was quite high.

I would recommend this hotel for a family holiday.

Room Tip: A sea view room is a must given that the other rooms seem to have views of a road.
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  • Stayed October 2013, travelled with family
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Helpful?
3 Thank Hipfin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, 18 December 2013
Dear Hipfin. Thank you very much for your feedback and for recommending our hotel to other families on Tripadvisor. We are pleased to know that you had a great holiday with us at the end of the season.

We are looking forward to seeing you again next 2014.

Kind regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seaham, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 December 2013 via mobile

This hotel for us ticks all the boxes we go every year and book a year in advance we just love it. The hotel has been refurbished and is just lovely Food excellent entertainment okay but it's like that in most hotels we just love sitting on the terrace bar with friends if it does happen to rain the upstairs lounge opens but there are areas with beautiful surroundings to sit and chill. The views are amazing so a delight to sit on the balcony and watch the yachts come in you can go out the back door and just walk by the beach all flat suffice for miles would love to go more often but myself I do like to travel to other places trouble is we keep comparing them to this hotel I hope this is a help to you

Stayed May 2013
Helpful?
8 Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, 12 December 2013
Dear Mary M. Thank you very much for your feedback on Tripadvisor. It's is always a pleasure to receive such good words about our hotel. The only thing that we can say is that we are looking forward to seeing you again next year!!

Best regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
91 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 6 December 2013

Had a lovely stay at this Hotel for 7nts mid september.. Weather was wonderful mid 20's everyday.
Hotel staff and checkin very professional and excellent customer service, had a lovely room in the main part of Hotel up on the 6th floor, clean, fresh and everything you could want.
Food and drinks on all inclusive were excellent, plenty of choice and lots of variety and all tasted lovely.
Staff at pool bar very friendly and helpful, the sangria was great and the afternoon tea and biscuits lovely.
Location perfect right inbetween Magalluf and Palma Nova but out of the way so no noise or disturbance was heard in room. lots of lovely little bars nearby with entertainment every evening and the beach was a 2 mins walk away from the pool.
beaches in Palma Nova/Magalluf are clean and safe and very busy even in Septmeber, but so clear/clean water its definately worth a visit.
Hotel has been refurbished and you could certainly tell, all the puiblic areas were imaculate, the cleaners are doing a wonderful job and even the nightly entertainment was watchable!!
Thanks for a wonderful stay i would certainly return to this lovely Hotel

Room Tip: Ask for a high floor, lovely views
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  • Stayed September 2013, travelled as a couple
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Helpful?
7 Thank Hayley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, 9 December 2013
Dear hayley 070672. Thank you very much for taking time sharing your experiences with other users. We are also glad to know that your time with us was to your satisfaction and to know that you have in mind returning again in the future.

We are looking forward to seeing you again very soon!!

Best regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunstable, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 December 2013

We went to the Hotel Hawaii in September. We had a family room overlooking the bay and the view was absolutely stunning. The hotel is situated on a cliff side and the room we had was excellent. It was a good size with a small recess for the single bed for our daughter. There was a sound bar in the room where we could plug in our ipod and get music whilst we were getting dressed. All the staff were friendly except the reception girls - they could do with some customer service training and smile once in a while! The pool was good with a pool bar which stayed open until about 7pm in the evening so great for having a drink before getting ready for dinner. The restaurant was ok but we found the food could have done with being a bit hotter. We found this a very friendly hotel with lots of the guests returning year after year. It's only a short walk to the beach and shops so it's well situated. We ate out a couple of evenings and the food was very good, there's plenty of restaurants within easy walking distance. The weather was great for the time of year and we only had one slightly dull day. All in all, a great holiday.

Room Tip: Ask for a room overlooking the bay, the view is tremendous.
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  • Stayed September 2013, travelled with family
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Helpful?
3 Thank Dotty_Scotty_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, 5 December 2013
Dear Dotty_Scotty_10. Thank you for sharing your experiences in our hotel with other users on Tripadvisor. We are pleased to hear that you had a great holiday with us!

On the other hand, we take note regarding your comments about the reception staff and about the food served in the restaurant. All your comments are always appreciated to improve our services.

We hope you give us the chance to accommodate you again if you decide to come back to Mallorca in the future.

With regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Widnes, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 16 November 2013

booked this holiday for me and my husband last minute arrived 14th October and I can say were really impressed the view from our room was breath taking with views of the sea the hotel itself was very clean and comfortable. with the food there was not much of a selection however we found this to be a good point as with other hotels sometimes you can be over faced with it but the food was delicious offering you different themed food nights I particularly liked the oriental night, beach was spotless weather was unbeatable magaluf was five minutes away if you wanted it if you didn't then you were away from it where we were. now the only things that I can complain about with the hotel is the beds near the pool one morning when I got woke up again by people dragging the beds around the pool I got up and looked over my balcony and counted 72 beds with towels on unoccupied this needs sorting also a change of sheets in the room would have been nice we will return to this hotel without a doubt but as I say the situation with the sun beds needs reviewing other than that stunning hotel friendly staff. I did genuinely fall in love with this hotel and surrounding area I think I have found a lovely little retreat to return to

Room Tip: ask for room overlooking the sea it is stuning
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  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
2 Thank paula r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, 18 November 2013
Dear paula r. Thank you very much for your review. We are really happy to hear that you enjoyed your stay with us and to hear that you were impressed with the views and location of the hotel.

On the other hand, we take special note regarding the need of improving the variety of the food as well as the need of improving our sunbed policy. We will do our best to improve it in the future.

We are looking forward to seeing you again in the near future.

Best regards
Intertur Hotels Team
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Barnsley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 November 2013 via mobile

Arrived on the 10th oct for 4 days for a friends birthday, there were 10 of us & we all had a fantastic time.Bar staff were friendly, nothing too much trouble & the entertainment staff were great.i have been to this hotel many times & its the best by far.ideal place for a family holiday or just chilling with friends.can't wait to return nxt year.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jayneb103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, 18 November 2013
Dear jayneb103. Thank you for your comment. We are pleased to hear that, once again, you enjoyed your stay with us.

Thank you and we cannot wait to see you again next year!

Best regards
Intertur Hotels Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Intertur Hotel Hawaii Mallorca & Suites

Property: Intertur Hotel Hawaii Mallorca & Suites
Address: Calle Torrenova 1, 07181 Palmanova, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Palmanova
#4 Luxury Hotel in Palmanova
#4 Family Hotel in Palmanova
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Intertur Hotel Hawaii Mallorca & Suites 4*
Number of rooms: 299
Official Description (provided by the hotel):
The Intertur Hotel Hawaii Mallorca & Suites is an all-inclusive hotel in Mallorca offering bed and breakfast, half-board and full-board accommodation, perfect for families and couples looking for the perfect holiday in Palma Nova in a good value hotel and with the best rates available. Situated by the sea, most family rooms at the Intertur Hotel Hawaii Mallorca & Suites offer fantastic views over the bay of Palma Nova as well as offering a quiet family atmosphere, and a wide range of activities both for children and adults: the perfect match to spend unforgettable holidays with your family. New for 2015 - the addition of the Hawaii Suites Building situated across the street from the hotel (main building). The Suites Building will be totally renovated and will consist of Junior Suites and 1 Bedroom Apartments (both without seaviews). In the Hotel which is classed as the main building you will find panoramic terrace overlooking Palmanova bay, miniclub, swimming pool and terraces with private access to the sea, garden, gymnasium, ample buffet, Chill-out terrace ... In the Suites Building you will find a swimming pool, conference room, and a relaxing pool bar. There is also a panoramic Chill Out terrace which is exclusively for adults only (from 19:00 to 24:00. Weather permitting). Choose between All-inclusive, Bed and Breakfast, Half-board (includes breakfast and dinner. Beverage not included), Full-Board (includes breakfast, lunch and dinner. Beverage not included) or Bed Only in our hotel in Palma Nova and enjoy a real holiday! Check-in time: 14:00 Check-out time: 12:00 ... more   less 
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Also Known As:
Hawaii Mallorca Hotel
Hotel Hawaii Majorca
Hotel Hawaii Palma Nova
Hawaii Mallorca Palma Nova
Hawaii Hotel Palma Nova
Hotel Hawaii Mallorca
Intertur Hotel Hawaii Mallorca & Suites Palmanova, Majorca

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