We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic location but ........”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Intertur Hotel Hawaii Mallorca & Suites
Ranked #8 of 39 Hotels in Palmanova
Certificate of Excellence
Reviewed 30 June 2014

Hotel has prime spot with beautiful views. We loved the fact there was a shingle beachy area on either side and had so much fun. The hotel is clean with lovely seating areas scattered around. We overall had a great holiday BUT the food in the evening restaurant is appalling, we have never had such dreadful food whilst on holiday, varied from over cooked to undercooked, cold and rubbery, unrecognisable and often tasteless. Despite being half board we had to eat out every night after sampling the horrors in the restaurant. Strangely though the breakfast was always fabulous! The swimming pool is virtually useless, it's tiny for a hotel this size, it's a boring rectangle with no shallow end, really it should have been rebuilt to a more modern standard years ago, it's extremely outdated.

Room Tip: Don't bother paying for an executive room as we did because there aren't any, our friends ha...
See more room tips
  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Plopface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this reviewResponded 9 July 2014

Dear Plopface. Thank you very much for your feedback. We are glad to know that you had a great time in our hotel. However, we are really sorry to hear that the food during the evening was not to your liking. We always try our very best to offer a good quality and variety of food, however, it is not always easy to satisfy all tastes. We take special note about it and we will do our very best to improve it.

We also take note regarding your comment about the pool size.

We hope you give us the chance to accommodate you again in the future.

Kind regards
Intertur Hotels Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (3,939)
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,688 - 2,694 of 3,939 reviews

Reviewed 29 June 2014

Food outstanding room excellent good all round hotel towels changed daily room cleaned every day. The girls that do the children's activities were very good charly who entertained the adults was very good at what he did always bright cheery and happy got quite a few involved in the adult activities we went as 2 adult couples we loved the hotel food etc only thing let it down was the entertainment not very good but there's a few local bars close at hand .bar staff were friendly and helpful shame the bar closed early 1 am would have been a good time. Pool bit small for size of hotel but overall great time had by all of us

Room Tip: Sea view rooms are breath taking
See more room tips
  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Chris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this reviewResponded 9 July 2014

Dear Chris E. Thank you very much for your review. We are glad to know that you enjoyed your stay in our hotel and to hear that most of our services and facilitites were to your completely liking and satisfaction.

On the other hand, we take special note regarding your comments about the pool size and regarding the entertainment. We will do our very best to improve them in the future.

We are looking forward to seeing you again very soon.

Kind regards
Intertur Hotels Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

Stayed here in May nice hotel rooms ok just not enough storage for 3 of you 1 wardrobe and no drawers. bar staff moody at times except 1 who did tricks with ice cubes who was very friendly and fun .. Whilst I was hesitating ordering a drink at lunch by pool was told by the bar tender that he wanted to get home today quite rude really, food ok nothing special but it was hot and edible just samey, entertainment terrible there seems to be just 2 people who organise it all, a Tony for the adults and a woman with the kids, bingo in the evenings which was monotonous and one evening there was a sort of magic clown who played a tune with hooters on his feet and arms not great at all .. Meant to be 4* but stayed in iberostar Cala Barca last year 4* so much better .. Maybe someone from here should go there and take a look at there entertainment for some pointers. Having said all that the hotel/dinning room/bedrooms were lovely and clean and pool clean as well just very small for size of hotel but there is the beach only a stones throw away. Would I stay again probably not but glad I did.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lindsey264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this reviewResponded 9 July 2014

Dear Lindsey264. Thank you very much for all your feedback. Your comments regarding services that have to be improved are greatly appreciated. We will do our very best to improve all them in order to guarantee a good 4 star service.

On the other hand, we take special note regarding your comment about the customer service given by our bar staff. We will investigate it to improve it in the near future.

We hope you give us the chance to accommodate you again.

Kind regards
Intertur Hotels Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

Just got back from a fabulous 10 day break at this hotel, we stayed in a junior suite. Recommend it if you can upgrade, views amazing room excellent and outdoor patio with fab sea view excellent , food fabulous catering for everyone even children and special diets , staff friendly and help full , hotel lovely clean and modern would definitely go back .

Stayed: June 2014, travelled as a couple
2  Thank ladylee64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this reviewResponded 3 July 2014

Dear ladylee64. Thank you very much for your comment. We are really happy to hear that everything was to your completely liking and satisfaction during your stay with us. We will forward your comment onto all the staff of the hotel.

We cannot wait to see you again!

Kind regards
Intertur Hotels Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

Booked all inclusive the food was excellent spoiled for choice at every meal time the rooms were spotless every day with daily changed towels all staff were very polite always made you feel welcome the young ladies who did the children's club were brilliant the competitions at the pool bar were expertly handled by Charlie who made them all fun . .the only bad point was the evening entertainment only on for an hour aimed mainly for kids clown and a magician. are not adult entertainment tribute acts were very poor but better acts in nearby bars so don't be put off the hotel . .book a room with a sea view its amazing worth the extra money overall this hotel is one of the best we have stayed in book it you will not regret it

Room Tip: We booked room 305 good sea view no noise
See more room tips
  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sagel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this reviewResponded 3 July 2014

Dear sagel. Thank you for your comment on Tripadvisor. It's a pleasure for us to hear that you enjoyed your first stay in our hotel and to hear that all our staff was always polite and friendly. We will forward your comment onto them. On the other hand, we will do our best to improve the evening entertainment.

We hope you give us the chance to accommodate you a second time in our hotel.

Best regards
Intertur Hotels Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

Coudn't be faltered, staff & hotel brilliant, food excellent, something for everyone, just 2 small things, not enough chairs around pool & beds don't recline, otherwise perfect. Magaluf 10 mins walk. Brilliant night life. Cheers Norm

Room Tip: Go for seaview
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank norman j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this reviewResponded 3 July 2014

Dear Norman j. Thank you for sharing your experiences in our hotel with other users on Tripadvisor. We are proud to know that your holiday in our hotel was brilliant. We will forward all your kind comments onto our staff.

On the other hand, we take note regarding the need of adding chairs in the pool area as well as the need of improving the sunbeds in that area. All your comments are appreciated.

We are looking forward to seeing you again very soon.

Best regards
Intertur Hotels Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

Travelled as a family of four, two adults and two kids. We loved this hotel and didn't want to leave.
We had a sea view room on the first floor overlooking the beautiful bay. The view was great.

The pool area was very clean and always plenty of sun beds, the pool is quite small compared to other hotels but was more than adequate and it's size did not bother us as the beach is only minutes from the hotel.

Kids club was ok for younger children. Activities such as pool games, climbing wall, arts and crafts and darts etc.

Good variety of food at all meal times, however sometimes the quality could have been improved. Chicken breast in the dishes would have been preferred to dark meat. Overall the food was as expected for buffet style mass catering. Veggie dishes were very good and good selection of salads and deserts.

Room was bigger than expected, comfortable and plenty wardrobe and storage space.

Overall we had a great family holiday at this hotel, we would consider this hotel in the future.

Room Tip: Would recommend sea view room, floor 1 overlooking the pool terrace and bay had stunning views
See more room tips
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Dawn1978_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this reviewResponded 3 July 2014

Dear Dawn1978_13. Thank you very much for your comment. We are proud to hear that you chose our hotel for your first family holiday in Mallorca and to hear you enjoyed your stay with us.

In order to improve our services, we take note regarding the size of the pool and regarding the food in our restaurant. We will do our best to improve them in the future.

We are looking forward to seeing you again very soon.

Best regards
Intertur Hotels Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Palmanova hotels
0.5 mi away
Sol Beach House Mallorca
Sol Beach House Mallorca
#5 of 39 in Palmanova
1,343 reviews
0.0 mi away
Intertur Palmanova Bay
Intertur Palmanova Bay
#14 of 39 in Palmanova
2,047 reviews
0.4 mi away
Sol Palmanova All Inclusive
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Son Matias Beach
Hotel Son Matias Beach
#1 of 39 in Palmanova
1,424 reviews
1.0 mi away
Hotel Son Caliu Spa Oasis
Hotel Son Caliu Spa Oasis
#9 of 39 in Palmanova
916 reviews
0.3 mi away
Aparthotel Rosa del Mar
Aparthotel Rosa del Mar
#6 of 39 in Palmanova
1,152 reviews
Show Prices
Show Prices
Show Prices

Been to Intertur Hotel Hawaii Mallorca & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Intertur Hotel Hawaii Mallorca & Suites

Address: Calle Torrenova 1, 07181 Palmanova, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Palmanova
#3 Best Value Hotel in Palmanova
#4 Family Hotel in Palmanova
#7 Luxury Hotel in Palmanova
Price Range: £82 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Intertur Hotel Hawaii Mallorca & Suites 4*
Number of rooms: 299
Official Description (provided by the hotel):
The Intertur Hotel Hawaii Mallorca & Suites is an all-inclusive hotel in Mallorca offering bed and breakfast, half-board and full-board accommodation, perfect for families and couples looking for the perfect holiday in Palma Nova in a good value hotel and with the best rates available. Situated by the sea, most family rooms at the Intertur Hotel Hawaii Mallorca & Suites offer fantastic views over the bay of Palma Nova as well as offering a quiet family atmosphere, and a wide range of activities both for children and adults: the perfect match to spend unforgettable holidays with your family. New for 2015 - the addition of the Hawaii Suites Building situated across the street from the hotel (main building). The Suites Building will be totally renovated and will consist of Junior Suites and 1 Bedroom Apartments (both without seaviews). In the Hotel which is classed as the main building you will find panoramic terrace overlooking Palmanova bay, miniclub, swimming pool and terraces with private access to the sea, garden, gymnasium, ample buffet, Chill-out terrace ... In the Suites Building you will find a swimming pool, conference room, and a relaxing pool bar. There is also a panoramic Chill Out terrace which is exclusively for adults only (from 19:00 to 24:00. Weather permitting). Choose between All-inclusive, Bed and Breakfast, Half-board (includes breakfast and dinner. Beverage not included), Full-Board (includes breakfast, lunch and dinner. Beverage not included) or Bed Only in our hotel in Palma Nova and enjoy a real holiday! Check-in time: 14:00 Check-out time: 12:00 ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Booking.com, TravelUp, LoveHolidays, Onthebeach, TripOnline SA, Expedia, Hotels.com, getaroom.com, Ebookers, HotelQuickly, Evoline ltd and 5viajes2012 S.L. so you can book your Intertur Hotel Hawaii Mallorca & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hawaii Mallorca Hotel
Hotel Hawaii Majorca
Hotel Hawaii Palma Nova
Hawaii Mallorca Palma Nova
Hawaii Hotel Palma Nova
Hotel Hawaii Mallorca
Intertur Hotel Hawaii Mallorca & Suites Palmanova, Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing