We have just returned from 14 nights at the Hawaii and feel compelled to write an honest review.
The four of us including our 2 daughters 9& 5(disabled) checked into the hotel who had been previously advised of our daughters disability. We had booked a family room with sea view, the hotel took great delight in advising we had been "upgraded" to a "suite" but told us nothing about how to get to our room and the hotel has a quirky layout including lifts that we just managed to fit into (4th floor end of corridor despite admitting they had disabled rooms but you have to ask for them!) we were told nothing of kids club/ events.
The hotel I would estimate is at least 25 years old but has had bits modernised. Such as reception and pool area fairly recently but really only to paper over the cracks, a list of faults;
No tea or coffee but cups and a kettle these are available if you upgrade to premium!
You pay €50 odd for the tiny safe for 2 weeks and wi if is also a charge
Extremely uncomfortable beds both myself and my wife felt springs in our backs
Bins not emptied every day nor glasses collected ever
My wife nearly knocked out twice by lively shower head due to ever changing water pressure
I too was hit by this
The one event that we attended the Parrot Show which was good, we were charged €9.60 for a gin & tonic!
If you wish to stay by the pool you had better get there for 7.30 to strap your towel to a sun lounger or you have no chance of course hardly a soul there until 10.30 onward
The breakfast was a cattle market with very average fair, pictures on the website make it look fantastic believe me it is not, we ate out regularly!
The staff are in the main miserable and unhelpful save for a couple of receptionists and the children's entertainer
We have stayed in many 4 star hotels over the years and this is 3 star at very best.
The hotel is also situated very close to the main Magaluf strip and up a steep hill.
- Official Description (provided by the hotel):
- The Intertur Hotel Hawaii Mallorca & Suites is an all-inclusive hotel in Mallorca offering bed and breakfast, half-board and full-board accommodation, perfect for families and couples looking for the perfect holiday in Palma Nova in a good value hotel and with the best rates available. Situated by the sea, most family rooms at the Intertur Hotel Hawaii Mallorca & Suites offer fantastic views over the bay of Palma Nova as well as offering a quiet family atmosphere, and a wide range of activities both for children and adults: the perfect match to spend unforgettable holidays with your family. New for 2015 - the addition of the Hawaii Suites Building situated across the street from the hotel (main building). The Suites Building will be totally renovated and will consist of Junior Suites and 1 Bedroom Apartments (both without seaviews). In the Hotel which is classed as the main building you will find panoramic terrace overlooking Palmanova bay, miniclub, swimming pool and terraces with private access to the sea, garden, gymnasium, ample buffet, Chill-out terrace ... In the Suites Building you will find a swimming pool, conference room, and a relaxing pool bar. There is also a panoramic Chill Out terrace which is exclusively for adults only (from 19:00 to 24:00. Weather permitting). Choose between All-inclusive, Bed and Breakfast, Half-board (includes breakfast and dinner. Beverage not included), Full-Board (includes breakfast, lunch and dinner. Beverage not included) or Bed Only in our hotel in Palma Nova and enjoy a real holiday! Check-in time: 14:00 Check-out time: 12:00 ... more less
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- Also Known As:
- Hawaii Mallorca Hotel
- Hotel Hawaii Majorca
- Hotel Hawaii Palma Nova
- Hawaii Mallorca Palma Nova
- Hawaii Hotel Palma Nova
- Hotel Hawaii Mallorca
- Intertur Hotel Hawaii Mallorca & Suites Palmanova, Majorca