When we first arrived at the hotel (Feb stay 2013) the staff was nice but the check in was slow!!
But managed to check in after looking for our name. The staff didnt seem to be knoweldged about the area as when we asked for reccomendation they handed us out of date leaflets!. Also shocking none of the staff knew basic english! the reception seemed to be empty most of the team so we didnt get that welcome feeling. The rooms were a basic 2/3 star but we didnt have it serviced most of the time. also at the check-out there was no staff so we had to actually knock on doors to get them out which was worrying! (I advice not use this hotel if your looking for a quality stay!!!) poor standard of customer service. the pool area was also not the best!
The tv's in the rooms are very bad!
however there are postives such as the beach being nearby and a mcdonalds! but very far from the actual city!
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- Also Known As:
- Montenova Apartments Palmanova, Majorca