Stayed here in July with one other friend for 4 nights. Our room was on the ground floor. It was a basic room and bearable. Not luxury but was clean. The maid made the beds and changed towels etc every day which was good. The only problems with the room was that by the 2nd/3rd night there was no more drinking glasses and nothing to wash any up with and also the fridge was hardly cold.
On the 2nd morning we thought we would go for the breakfast, as we were pretty sure when we booked that we had 'bed and breakfast'. We walked into the restaurant and no one greeted us, staff just looked at us. We looked at the food and nothing appealed. But we took a slice of bread each and some juice and sat down. A male waitress came over and asked which room we were staying in. We told him and he said we had not got breakfast. We then left the restaurant not having touched the food/drink. On departure of our stay we were told we had to pay £9 each for the food we didn't touch!!! They created a fuss after we calmly questioned it and we were VERY rudely shouted at and threatened to have police called on us!!! We eventually paid and left the hotel very upset. The service there is extremely poor. We should have been greeted when entering the restaurant not after sitting down.
Also, the pool cleaners were very strange. One Spanish male would stare at us every day by the pool and talk about us in Spanish. We asked him to stop but he continued. We felt very uncomfortable and almost scared by this.
THIS HOTEL IS NOT FOR YOUNG PEOPLE! I would NEVER stay again! Staff are very rude!!!
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- Also Known As:
- Ponent Mar Palma Nova
- Ponent Mar Palmanova, Majorca