Stayed at this hotel for 9 Nights, from the 8th of May, we were travelling in a group of 6 Adults & 6 Children 5 of which were under 5.
Reception staff were excellent when we arrived and one room was ready so we went there until ours were ready so the kids could get into the pool straight away, which was great after the flight so we didn't have to hang around reception.
They were very clean we paid extra for a Privileage Pool View apartment, and it was totally worth it, we had a little garden with patio & sunbeds, we could put up a sunbed to stop little ones escaping it was so handy for the pool. The rooms were a perfect size and had Kettle/2 ring cooker/fridge freezer/Toaster & Microwave, they even have washing up liquid and tea towels. The bathroom was fairly big and plenty of towels. Flatscreen TV we were able to plug our daughters DVD player to the Tv which was really handy so bring a scart cable, the TV even takes USB stick so handy if you have movies on a USB stick.
There are 4 pools, one deep one about 4 foot and the kids pools which has numerous slides etc for the kids, there was also an indoor pool, the water was very cold though
There is a kids play area with Bouncy Castle, Trampoline, Slides playhouses and swings etc, which was really great.
There is a kids club everyday from 10am, you can stay with your kids if you choose to or you can leave them with the Kids Club staff, you kids have to be 4 to be left, the staff were fantastic in particular Nicolette (Nicki) she is just brilliant with the kids, she really treats them like little people and they get more attention than us adults, they have different themes everyday in the club and they have games/arts and crafts etc, this is free of charge and it enabled us to have a great break knowing the kids were well looked after. So a huge thank you to Nikki !!
Every evening at 8pm there is a kids disco, with the Viva Characters (Buffo, Katty,& Spark) the kids loved them the Kids club staff run this disco and the kids love it.
After the kids disco there was a different show on each night most of them very good so not so good, but they bring out little chairs for the kids so they mostly sat and watched the show so it was an extra hour and half entertaiment for the kids ! Happy for us !!!
There is free wifi in reception but also internet computers you can pay to use, there are also washing Machine & tumble dryers to use free of charge, just need to buy detergents, aslo they hire out buggys for kids for 4 euro per day which was great for us as we only bought one buggy but our older daughter was so tired from daily activties it was so handy to hire for walks in the evenings.
We didn't eat at the hotel so I can't comment on it. But for a great place to eat for families with young kids is a restaurant called El Mecca, if you go down the steps opposite the hotel down into palma nova you will see it in front of you, they are fantastic with young kids, the girls were given braclets and the boys cars, great kiddies menu and good food and good value as well.
Not much more to say that this, the hotel is great and will be back again !!!
- Official Description (provided by the hotel):
- The Zafiro Palmanova hotel is close to a white sandy beach. Apart from the outstanding sport facilities, this exclusive 4-star hotel features excellent services and activities for both adult and children. The delicious gastronomy makes this resort the ideal accommodation for the most demanding palates. ... more less
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- Also Known As:
- Viva Palmanova Palma Nova
- Viva Palma Nova
- Zafiro Palmanova Majorca