We have been visiting Majorca for 13 years, the last 5 as a 'family'. We have stayed in a couple of other hotels on the island, but mostly with family in the Palma Nova area. How we have never come across this little gem is beyond me! From the moment you walk into reception, you know you're going to have an amazing holiday. Every member of staff not only works hard, but always has a smile on their face, and have the 'nothing is too much trouble' attitude.
We had a 1st floor apt (2111) directly above the entertainment area, which was great, as if the kids fell asleep early, we could still watch the show from the balcony! The rooms are spotlessly clean, beds comfortable, even the pull outs in the lounge.
Our son only went to mini club twice, but enjoyed the mini disco each night. The entertainers were great, and really hope to see Sofia and Felipe there again next year.
The manager can be seen on a regular basis walking around the hotel, and is very approachable with any concerns you may have.
We went s/c for the first 4 days, then went AI for the last 3 days. The food was always hot, replaced regularly, and very varied, something for everyone!
The only issues we had were that the steps on the pirate ship were extremely slippy, and need to be addressed before someone goes flying down them (saw several nippers slip up, including my own 2 year old) this we did raise with the manager one morning when he was near the pool. The other was the lack of attention by certain lifeguards at the kids pool. When they were there, they were just playing/texting on their mobiles. They should NOT be allowed their mobiles on duty. They are there to protect your little ones, but they cant do that if they're not paying full attention to the pool.
In a nutshell, this hotel is fab, great value for money, well deserving of all the positive reviews. We cannot wait to return next year, and are counting down the days to book again!
- Official Description (provided by the hotel):
- The Zafiro Palmanova hotel is close to a white sandy beach. Apart from the outstanding sport facilities, this exclusive 4-star hotel features excellent services and activities for both adult and children. The delicious gastronomy makes this resort the ideal accommodation for the most demanding palates. ... more less
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- Also Known As:
- Viva Palmanova Palma Nova
- Viva Palma Nova
- Zafiro Palmanova Majorca