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“First visit....won't be our last!”
Review of Zafiro Palmanova

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Zafiro Palmanova
Ranked #6 of 39 Hotels in Palmanova
Certificate of Excellence
Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“First visit....won't be our last!”
Reviewed 4 August 2013

We have been visiting Majorca for 13 years, the last 5 as a 'family'. We have stayed in a couple of other hotels on the island, but mostly with family in the Palma Nova area. How we have never come across this little gem is beyond me! From the moment you walk into reception, you know you're going to have an amazing holiday. Every member of staff not only works hard, but always has a smile on their face, and have the 'nothing is too much trouble' attitude.
We had a 1st floor apt (2111) directly above the entertainment area, which was great, as if the kids fell asleep early, we could still watch the show from the balcony! The rooms are spotlessly clean, beds comfortable, even the pull outs in the lounge.
Our son only went to mini club twice, but enjoyed the mini disco each night. The entertainers were great, and really hope to see Sofia and Felipe there again next year.
The manager can be seen on a regular basis walking around the hotel, and is very approachable with any concerns you may have.
We went s/c for the first 4 days, then went AI for the last 3 days. The food was always hot, replaced regularly, and very varied, something for everyone!
The only issues we had were that the steps on the pirate ship were extremely slippy, and need to be addressed before someone goes flying down them (saw several nippers slip up, including my own 2 year old) this we did raise with the manager one morning when he was near the pool. The other was the lack of attention by certain lifeguards at the kids pool. When they were there, they were just playing/texting on their mobiles. They should NOT be allowed their mobiles on duty. They are there to protect your little ones, but they cant do that if they're not paying full attention to the pool.
In a nutshell, this hotel is fab, great value for money, well deserving of all the positive reviews. We cannot wait to return next year, and are counting down the days to book again!

Room Tip: Can only recommend what we had and that was room looking inwards. Will be looking into a ground floo...
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  • Stayed July 2013, travelled with family
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    • Cleanliness
    • Service
Helpful?
4 Thank dingdong2572
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (135)
Date | Rating
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English first
Belfast, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 August 2013

Just back from a 10 night stay at the Viva, I think this is our 5th year! again a great stay and the staff are the most friendliest ever. From reception staff like Martin and Tom right through to the entertainment staff and it was great to see Sofia back she even remembered my daughter Brooke. The whole complex is spotless clean, the only issue we have had with the rooms was not enough English channels on TV, as my husband loves to watch the news channels when we go back to the apartment at nights! so we asked Marco and he kindly sent someone to tune in BBC, but really I think the hotel should have like all the Sky news channels on like a lot of hotels in Spain have. And the bedrooms have had lovely new beds and bedding put in. So anyone looking for the perfect hotel this is the one, although it is a bit expensive to book.

Room Tip: Florida restaurant at the bottom of the street is great value for money.
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  • Stayed July 2013, travelled with family
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Helpful?
2 Thank pauline s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 July 2013

Just returned from a wonderful 2 week holiday at The Viva Palma Nova, going to keep it short as we do agree with all the positive reviews on here, apartment very clean and staff very helpful etc. However what was very frustrating was the 'Sun bed Challenge' we faced each morning! Despite a notice in our apartment stating no towels on beds before 9am no one takes any notice, nearly all beds are taken by 8.30am with residents sitting on beds until just after 9am and then disappearing for the rest of the day. The life guards attempt to remove a couple of towels to make a point, but sadly nearly 50% of beds have towels on all day but do not get used! What's that all about? We ended up avoiding the pool area until 4pm each day when you could usually find a spare bed, it was still hot and we got a few hours in the pool. It was a shame we couldn't use the pool area more, but I refuse to set an alarm clock on holiday to race down to the pool! We chilled out at the beach and went to some great beach bars instead, Zen, Chill Bar and IL Chiringo were our favourites.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank Spooner68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergen, The Netherlands
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 July 2013

This is the best holiday hotel I have ever seen. It's our second time here and we have met multiple families that come here for more than 10 or some even more than 15 years. I understand why now. You want a good pool, enough beds, excellent food, outstanding service, service oriented waiters, no hassle, no "sorry we do not allow this" than stop searching - this is the one.

Room Tip: If you want a room to stay in besides sleep than ask for a room with view on the pool, otherwise all...
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  • Stayed July 2013, travelled with family
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Helpful?
3 Thank Piet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 July 2013

first time all inclusive .....loved it....the cases were a bit lighter when I travelled back home but I certainly wasn't.
staff friendly and willing to help
great pool area and plenty games to play....

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank PollyPockets4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 July 2013

Super service and great buffet for breakfast. As all inclusive the best was the breakfast. Pool and surroundings were great for the kids and very relaxing for the adults.
Entertainment was a great and big thing for the kids. A big thanks to the viva entertainment staff for continous energy and dedication to entertain.
Will defintely recommend this to anyone.
Location is nice a calm compared to other areas in palma nova/magaluf

Room Tip: Pay the extra to get a room with a view.
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  • Stayed July 2013, travelled with family
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Helpful?
4 Thank Danny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry, Ireland
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 July 2013

1 bed apts - bedroom very small, we had dbl bed and 2 cots and it was fairly cramped. Lovely food, went all inclusive def worth it! Pool areas fab, lovely kiddies pool with slides and pirate ship. Playground on site also. Short walk from
Beach and nightlife. Great evening entertainment for all ages!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kmh66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Zafiro Palmanova

Property: Zafiro Palmanova
Address: Avenida Cas Saboners s/n, 07181 Palmanova, Calvia, Majorca, Spain (Formerly Viva Palmanova & Spa)
Phone Number:
Region: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Palmanova
#3 Family Hotel in Palmanova
#4 On the Beach Hotel in Palmanova
#5 Luxury Hotel in Palmanova
#6 Romantic Hotel in Palmanova
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Zafiro Palmanova 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Zafiro Palmanova hotel is close to a white sandy beach. Apart from the outstanding sport facilities, this exclusive 4-star hotel features excellent services and activities for both adult and children. The delicious gastronomy makes this resort the ideal accommodation for the most demanding palates. ... more   less 
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Also Known As:
Viva Palmanova Palma Nova
Viva Palma Nova
Zafiro Palmanova Majorca

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