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OLA Hotel Panama
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Reviewed 19 June 2014

just got back after a week in this hotel.1st impressions from entrance and reception lounge were really good. polite receptionist and very helpful. had to wait 30mins for room to be ready no problem and went and had a look round pool area. 1st thing I noticed was the pool picture that is shown to advertise the hotel has been taken very professionally to make it look very large which is definatley not the case. the entertainment staff were very friendly until you spoke to them and they found you were English, they never spoke to us again. as other reviews state it is mainly French and old French ,felt like gods waiting room. they were very ignorant and very very greedy considering everything was free, I even caught a few of them filling their bags with food to take to their room.
the food was ok, breakfast not so good 1 morning I was nearly sick when I put some rancid bacon in my mouth. didn't do lunch much but evening meals were ok (chips and pork, chips and pork.) every night but a few other dishes aswell.
got into room and went for a shower, noticed the shower drain didn't seem to fit the tray but thought seeing as it had just been cleaned it must be ok. obviously not as reception rung while showering saying I had flooded the room below, (sorry). so couldnt use shower till next night till it was fixed.rooms were basic but did the job, really need updating.cleaners in every day except Saturday and towels changed. help yourself bar is good idea and again the French oldies made every effort to empty it.
I would not say it was value for money as all inclusive and I wouldn't stay there again.
and the last comment must go to the 3 silly English tarts (the Jeremy kylers) who must have woke everyone up in the hotel and the 1 across the road, probably about 1500 people at 4am in the morning with their silly singing and screaming for 2 hours. these hotels should get their act together, they have the customers money so bad behaviour should lead to eviction and a fine from the police. I think this episode will stick in a lot of peoples minds and prevent them from returning to this hotel. lets just hope when these silly girls have to go on holiday in future with their fatherless kids they come across the same behaviour. as for me and the wife we will attempt to find somewhere a bit more upmarket which shouldn't be too difficult.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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1  Thank Les W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

Arrived here on 8th June, 7 adults 2 children 1 infant. Had an early flight and all but 1 of our rooms were ready. The lifts were extremely small & had to tip the pushchairs on end to get in.As we also had to do several lift rides to get the luggage upstairs.
Room was clean but shower leaked terribly over the floor every day. We were told there would be a cot in the room for the infant, but were then charged 6 euros per night for it!! We were not made aware of this charge & my daughter had to pay for it out of her holiday spend, so left her short. Cots should be FREE !!!!! We did not pay additional for aircon. It was ok sleeping with the balcony door ajar, but was noisy from the traffic & drunken revellers outside. As Char1995 said there were a bunch of brit lads on a stag. There was trouble one night but this was dealt with swiftly & appropriately. It was just one person misbehaving & the rest of the group were very apologetic. The responsible person also apologied to many people.. (I was a little disturbed that they were giving us Brits a bad name, but was relieved (in a way) to see that later in the week there were 2 x groups of french lads who were just as noisy!) The food was a little repetative, but breakfast was definitely the best meal of the day.We also had chicken one day & when we cut the toddlers piece it was pink & raw inside. We had to be very careful then when feeding the children. The help yourself bar was a good idea, no queues. Snack bar was left out all day.
The pool was small and a severe lack of sunbeds, but the children really enjoyed the small pool, & it was nice to see that it was not too boisterous for the infant. By the end of the week the toddlers were swimming in the large pool.
Kids enjoyed the entertainers, and they were all very nice to the adults, always saying good morning to everyone.
Once the kids disco was over we went out of the hotel (Rafaels Bar Amigos right next door for a quiet drink, or sports bar just up the road for the footy)
The hotel was quite clean, but on our first day, in the lounge area we saw 6 (yes 6 !!) cockroaches. Whilst we understood that it is a hot country, it did stop us allowing the children to crawl around the floor (especially as people were just treading on them (DONT do this! it just spread the eggs around on the bottom of your shoes))
Also, I had read a previous review that the snack area smelt of vomit. But it is actually from over use of bleach on the the old mops , giving off a cheesey bleachy smell.
The dining area could get a little crowded but not too bad - would have been better if not for a few French guests who either pushed in or just stood in the way & did not move even when you said excuse me (3 times !)
Acces to the hotel was down a steep flight of steps - difficult with pushchairs
DEFINITELY not suitable for disabled/ wheelchair users. Saw the most bizarre thing in the week. Workmen came & fitted a hoist/seat by the pool to allow disabled people to get in.
Bizarre because 1. You have to get down at least 20 steps to enter the hotel . 2, to get to the pool / terrace you have to climb another flight of steps, then 3. to get to the pool you have to climb ANOTHER flight of steps. and then.. 4. the area where the hoist chair was, was along a narrow strip by the pool - impossible to get a wheelchair along, which meant that 5. you had to climb another set of steps up along & then down again !!!
There was no water available after 11pm. Our infant needed hot water for his bottle. Thank goodness we took a travel kettle because that would have been an extortionate 11 euros per night to hire!
On the subject of water... we used the local supermarket a couple of minutes walk away. There, the water was 25 cents for a large bottle - on the main raod 120-170 !! rip off! Supermarket was good for buying nappies etc as well
Palma Nova is a lovely resort - streets & beach very clean
Beach - 4.5 Euros per sunbed, 4.5 euros per umbrella so that can work out expensive. Luckily we only had one day on the beach - we all preferred to stay around the pool, & it was a lot better having food & drink on tap for the kids (the beach bar wanted 6 euros for a plate of chips!!)
On a positive note the hotel was close to the beach, shops and restaurants and bars (and far away enough from rowdy Magaluf) . And thank you for the bottle of champagne (?) that was in the room for one of our birthdays.
Unsure if we would stay here again, but to be honest, we booked this hotel on a 'cheapy' so although it did not exceed our expectations we all felt that we got what we paid for. The kids had a fantastic time, & for us, the weather & the pool made it all worth while
If you have children this is a value hotel

Room Tip: Road side is noisy, lots of coaches . Pool side is noisier during the day & up till the bar closes at 11 pm
  • Stayed: June 2014, travelled with family
    • Value
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2  Thank Wendy sweet w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014 via mobile

i dont know where all these bad comments come from.. you get what you pay for. we have just come back as a family of 4.. we had a great time the staff that work with the kids are great always got time for the kids very playfull and nice.. my kids took a shine to them.. all staff where great even the life gaurd very pleasant.. only downfall was the food for children not very good but if you have kids who eat anything cant go wrong... shops and beach so close loads to do for kids just outside the hotel.. waterpark a ten min ride away and aquamarrienland 10 mins away..met some lovely people. quiet a lot of french but you dont come on holiday to be with english people so all these bad comments are uncalled for id give it 7 out of 10 for everything if u want 5* pay for it...

Stayed: June 2014, travelled with family
3  Thank Danielle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014 via mobile

After allowing myself to settle back home after spending a week in the Ola Panama I felt it fair to leave a review that I could reflect upon and give a more biased opinion rather than spouted abuse.

We had a week here which was more than enough. The food is appalling unless you enjoy unrecognisable French dishes.. Drinks and bar were ok. The snacks are limited and certainly have NO variation. After a few days of eating/drinking the food the majority of the group was struck down with horrific acid reflux and spent the rest of the holiday consuming more of these than the food which was offered.

The location is great and the staff are nice with the exception of the night manager who in the style of a prison warden refused us water when we arrived after the bar had closed.

I wouldn't stay here again. But fortunately had a great time with friends who after all made the holiday what it was!

Stayed: May 2014, travelled with friends
Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

Arrived here on 8th June, due to Monarch airlines we got delayed so didn't get to the hotel till late, when we arrived I didn't feel very welcomed, just got given our room key and that was it! So we had to search for our room without any help lucky enough it was only on the 2nd floor. When we went into our room it was nice and clean but just plain and simple the bathroom was tiny and the walls had all cracks in them. Our TV wouldn't work and it was boiling hot in our room so went down to reception and they said we had to pay €10 each for deposit, so we didn't bother with that. Once we got all settled we tried going to sleep but all we heard were a group of boys which were drunk shouting and swearing and banging on the doors so we didn't have a very good first night sleep. Wasn't very happy with the food, there was a lot there but wasn't impressed with it. One day there was chicken nuggets and I cut it open and it was all raw in the middle so just put me off completely so ended up eating out most of the time. The help yourself bar service was good, lots of alcohol to chose from however the snack bar was rubbish hardly anything and it was left out all day and the bread and that went all hard so that was disappointing. The pool was small for the amount of people that were there and there wasn't enough sun beds or tables and chairs for people to sit at. So ended up going to the sun terrace which was on the 6th floor that was nice and relaxing to sunbathe on. The entertainers were good always around to play with the kids and keep the guests happy, the entertainment at night was basic enjoyed the parrot and snake show tho, then most of the time we went out and did our things and most of the time we went out to eat as got bored of the food here. The hotel overall was quite clean and when we booked it up it looked better on the computer then what it did when we arrived so wouldn't stay here again, however we was close to the beach, shops and restaurants and bars which was good. Love the area we was around just not the hotel so won't be staying here again.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Char1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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