Me and my family have just got back from a week in Palma nova. We had booked to stay at the delphin playa expecting a 4star hotel.......no way in a million years is this a 4star hotel. On arrival with four suitcases and two toddlers in pushchairs we found they had no porters to help us. Then a very ignorant reception man gave me my room key. After struggling to take luggage and children upstairs I opened door to our room and just wanted to burst into tears it was so horrible four single beds all cramped in one room that over looked dirty satellite and street you wouldn't have wanted to let your dog sleep in there. I then went back to reception and ask for a sea view room and was told no so I ask for manager who turned up on moped ten minutes later I explained the situation to him he went off came back with another room which to be far was ok still not 4star but we thought we could put up with it. So we unpacked and went for a walk came back got dressed for dinner went to restuarnt to find the most awful selection of food anyone could have possibly put together. There were about 5 different selections it wasn't fit enough for pig food. I was so distressed I just wanted he next flight home. My husband tried calming me down so we went for a walk and found an Amazing hotel went in and booked to stay there for the rest of the week Hotel Santa Lucia!!!! Also a 4star hotel and it was everything we had expected and more. We went stRaight back to our hotel packed and checked out lady on reception ask why we was checking out, so I explained everything to her she just said ok and give me back my passports no offer of trying to resolve the situation. Lucky enough we found a fantastic hotel and was able to enjoy our family holiday. But please please do not waste your money and book here.
- Official Description (provided by the hotel):
- Close your eyes. Feel the sea breeze coming from a beach of crystalline waters and fine golden sand, the reflections of the pool in your room, the bubbles of your whirlpool bath through your skin ... You are not dreaming. You are at the Senses Palmanova Hotel 4 * Plus in Mallorca. Feel the most exclusive Mallorca in a new, elegant and modern hotel on the beach of Palmanova. Our modern design and the delicacy of our facilities make this hotel an ideal place to enjoy the essence of Majorca. Discover all your senses and enjoy them on your holidays! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, Agoda, Travel Republic (UK), TravelUp and Hotels.com so you can book your Senses Palmanova reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Delfin Playa Palma Nova
- Senses Palmanova Majorca