Where to start, we arrived at airport to be met with thomson rep who didn't actually know where our resort was, once advised we were sent to coach bay 4 -no coach then after walking around we eventually found someone who directed us to the correct bay 7.
Check in at the hotel was pretty smooth and quick.
Rooms although clean they are very small VERY dated in total need of modernisation. The beds were incredible uncomfortable and the single beds seemed smaller than the standard single bed.
If you want the fridge in your room you have to pay 21 euros per week, the safe is 28euros for the week. For the money you pay to go here i think they should be included.
We had a mixture of ages with us from very young to a pensioner this hotel is dominently for the over 60's their was no facilities for kids so would not recommend this hotel for any families.
The food was ok if your not a fussy eater you will find something to eat, the breakfast were very repeatative. All food could have been served hotter.
The pool area is where it bcomes a complete joke firstly you have to join the queue of towels at 7.30am if you want any chance of bagging a sunbed when the doors open at 8am. Yes i did say towels people place their towels in front of the terrace doors then go and sit down at 7.50 they get up and shuffle to the door when they doors open they literally run for their sunbed i have never witnessed anything like it.
I realised after the first day most people were running to bag themselves an umberrella as there are far too few of them to go round. Some people are very selfish and would take one and then use it all day.
The entertainment was well below standard for a supposed 4* hotel how this hotel has recently been upgraded to a 4* is beyhond me.
Why did i book this hotel well the answer is simple i didn't i went along with a member of my family who had been here before.
Would i ever go back not in a million years, although i enjoyed my holiday spending it with my family this hotel is far too old dated and in dire need of a revamp on both cosmetic and the type of clientel it attracts.
- Official Description (provided by the hotel):
- The Globales Santa Lucia Hotel in Mallorca is located in the best area Palmanova, positioned on the sea in between the beaches of Son Matias and Palmanova. The main floor areas of this hotel in Palmanova, are spacious, with lovely lounges and climate controlled dining room with an exquisite buffet, a pool bar with snacks. At night there is live music and entertainment, including cabaret shows and dancing. The hotel has outdoor swimming pools for adults and children and an indoor heated swimming pool in the winter where you can also enjoy a jacuzzi, sauna and Turkish bath. ... more less
- Reservation Options:
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- Also Known As:
- Santa Lucia Palma Nova
- Hotel Santa Lucia
- Globales Santa Lucia Hotel Palmanova, Majorca