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Globales Santa Lucia
Ranked #18 of 39 Hotels in Palmanova
Reviewed 2 May 2014

Really enjoyed our stay at this hotel, couldn't fault anything, staff were friendly and helpfull, food was excellant, we did upgrade to 7th floor which was well worth extra money, fridge included, with wonderfull views across the bay. Entertainment not so good but that didn't bother us. Went walking a lot and went on local buses.
Sun shone everyday temperatrue just right. A lovely 10 day break and would go back.

Room Tip: Room upgrade
  • Stayed: April 2014, travelled as a couple
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1  Thank misty044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,245 - 1,251 of 2,100 reviews

Reviewed 30 April 2014

We recently had a fortnight here and I was glad to get home. We had 3 beds in the room and there was not enough room to swing a cat. The balcony is tiny and comes with a table and 2 chairs so took it in turns sitting with my children. The bath is tiny and the shower feels like it's beating down on you like nails. Not good after sunbathing !! Different life guards had different rules for the pool, some let you use lilos. Others didn't.
Reception staff are fabulous, as are the restaurant staff members. Apart from the blonde with too much make up as she regularly duddled me out of change. €2 euros a time she took off me. I thought it was a charge for getting our drinks until the other girls didn't take it. Didn't realise till well into our last week so couldn't do anything apart from avoid her.
We loved the lady who cooks the fresh food. She was chatty and very nice.
The entertainment was very poor. We only ever stated to watch one full performance and that was Arron .... Dean Martin and frank Sinatra. Too old fir my kids but we still enjoyed it.
The maids are noisy at 7.30am with their shouting and balling and they didn't keep the noise down despite my asking them too. The bath water smelled like raw sewage so we always felt dirty when allegedly clean.
The inhouse entertainment team are indescribable !! Jake is new to the resort this year and has absolutely NO people skills. He has a bad attitude and should not be let anywhere near people. He snaps at you and belittles you, also poke fun at guests behind their backs.
Matt was too busy getting drunk to be of any use. He was quite standoffish and clearly had his favourites. Mostly young boys !!!
Don't play the bingo !! The hotel takes a cut for the privilege and they got quite arsey when I asked for the proof of the appropriate licence. Tickets are €2 euros each but I saw some people given them for less than that and even free !!!!!
Also, if you're going to book all inclusive do it at the hotel when you arrive. It is cheaper than booking with the travel agent.

Stayed: April 2014, travelled with family
1  Thank Unhappy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

just back want to turn a round and go back, one of the best hotel i been to with ,good staff clean hotel good cooked food to suit most people. we went all inc drinks there all day long to midnight.lots of sunbeds round the pool and up on a sun deck. lots of small shops very close , some of the shows at nightime not very good winter time only 3 times a week.

Room Tip: we were on 2 floor over looking the pool with very little noise in day time /known at nightime.
  • Stayed: April 2014, travelled as a couple
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3  Thank P D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

It was like walking into a different hotel, friendly staff ,smart decor, super rooms on floor 7 with fridge & tea making facilities, comfy beds and fantastic views over Son Matais beach, food OK go for the fresh cooked option!! half board option best if your not a big drinker, we will return.
A great Thomson holiday.
Phil P

Room Tip: Rooms facing Son Matias beach have the sun all day, rooms facing Palmanova beach get no sun we. had...
  • Stayed: April 2014, travelled with family
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9  Thank PHILPAN42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

Missing the hotel already been home a day :-( .. Brilliant weather and staff was great our room was on 6th floor and the view was amazing room lovely and clean ,, TV channel,s were poor even tho it was only night time we watched it but could go with more English programmes , food was great and wine and beer was on tap for u to help yourself too we was all inclusive so it was great lol , beach was great we walked to magaluf it took 10 mins from hotel loads shops and bars next to the hotel perfect place to stay iv even recommended u to my friend who is very impressed and will be visiting u in cpl months xxxxx

  • Stayed: April 2014, travelled as a couple
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5  Thank clarej74747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

just got back from the santa lucia hotel 27/4/14 and I must say the food was very good the staff were great ! but the rooms are outdated . we had ants in bathroom and in the living room and some creepy things in bath from the drain hole. if you go to this hotel go allinclusive because thay hammer you prices for food and drink

Room Tip: higher floors are better.
  • Stayed: April 2014, travelled as a couple
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4  Thank monster2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

Hello
We booked all inclusive as we know that every trip to the bar for us would be €10! no stress with all inclusive, kids get as many drinks as they like without having to worry about cost.
The hotel in General was very well managed, clean and tidy at all times. I'm a stickler for moaning (and my wife will agree!) but apart from the poor TV reception which was only used first and last thing in the day then I couldn't find ANYTHING to moan about!
The food was of a good range and quality. plentiful amounts.
The Thompson reps were great! both Hannah and Jodie were helpful when required.
Young Jake and his assistant Matt were great with the kids, both Zak and Zoe had a laugh with them and they provided decent daytime activities for the younger ones and older folk combined. the evening work they both did was also of a high standard. My only concern would be the poor standard of acts booked by the Hotel, we witnessed 2 singers during our stay both singing and playing the same material (Frank Sinatra, Dean Martin etc) which as a young ish family could have been more varied. admittedly most of the guests were of an older age but I'm sure even they would have liked a wider range of acts.
The room was slightly cramped with the 3 beds in it but like the With The TV it was mainly only used to sleep in so it wasn't cramped with our eyes closed!
the pools and general hotel facilities were of a high standard, staff were good and helpful although not over happy. I put that down to the cultural differences.
All in all I would certainly visit the Santa Lucia again. to top off a great week we also had 7 days of superb weather.
Keep up the good work to all at the hotel.

Room Tip: we had floor 3 overlooking the pool and found it perfect.
  • Stayed: April 2014, travelled with family
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8  Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Globales Santa Lucia

Address: Calle de Duc Estremera 6, 07180 Palmanova, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Palmanova
#11 On the Beach Hotel in Palmanova
#16 Family Hotel in Palmanova
Hotel Class:3 star — Globales Santa Lucia 3*
Number of rooms: 332
Official Description (provided by the hotel):
The Globales Santa Lucia Hotel in Mallorca is located in the best area Palmanova, positioned on the sea in between the beaches of Son Matias and Palmanova. The main floor areas of this hotel in Palmanova, are spacious, with lovely lounges and climate controlled dining room with an exquisite buffet, a pool bar with snacks. At night there is live music and entertainment, including cabaret shows and dancing. The hotel has outdoor swimming pools for adults and children and an indoor heated swimming pool in the winter where you can also enjoy a jacuzzi, sauna and Turkish bath. ... more   less 
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Also Known As:
Santa Lucia Palma Nova
Hotel Santa Lucia
Globales Santa Lucia Palmanova, Majorca

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