On the whole probably in the top 3 of holiday hotels we have stayed in. First the positives.
Good location, with great views from all rooms, easy to walk into Magalluf and down to the tiny port the other way. Just down the steps and you are on a lovely sandy, clean beach. Supermarket right opposite for water etc. competitive prices. Shop in hotel run and owned by English people. If you don't book superior room you can hire kettle and mugs, iron and board, beach towels, sun parasols, sun lilo and lots more for a good price. Hotel very clean, staff on the whole quite friendly. Rooms on floors 6, 7and 8 have been refurbished. We were on floor 8 which were superior rooms and include the use of fridge and kettle with tea/ coffee, it was a good sized room, bigger balcony and no noise from above. Food was very good although breakfast was basically the same each day but there was plenty of choice at lunch and dinner. Didn't hear of anyone being ill during our stay.
Now the negatives. Cost of safe €30 a week so €60 for 2 weeks plus a €10 deposit. That's a big hole in spending money and if you don't hire safe hotel will not accept liability for anything that goes missing. Security not brilliant around pool area. We had our bag rifled by someone who was able to walk in to pool area through side gate which was open all day that led to walkway along shoreline. We heard of several people this had happened to. They took room key and safe key but left my camera, kindle and mobile phone. We were lucky, others not so lucky. Breakfast you could sit where you wanted but I disliked being told where to sit at lunch and dinner. I usually ignored instruction and sat where we wanted to. Waiters were either too quick to remove plates or didn't remove them at all. None were friendly and didn't have time to talk. All Inclusive bar was tiny and this led to long queues in evenings for drinks, drinks were as alcoholic as fizzy pop. Evening entertainment was so amateurish they were embarrassingly awful, out of 2 weeks we had 3 good acts. Free Wifi only available in reception which turned into the youth club in evening as there was no place for the teenagers to go. This made logging on very difficult. Lifts were very slow and one kept breaking down but were soon fixed.
We had a good holiday, enjoyed it very much but do not think we had value for money by paying for superior room. The hire cost of fridge and kettle would not have cost £400 for the 2 weeks. If they gave you free Wifi in room which would of only cost them €50 it would have seemed worthwhile. Would we go again, yes, but I don't like going back to the same place so probably won't.
- Official Description (provided by the hotel):
- The Globales Santa Lucia Hotel in Mallorca is located in the best area Palmanova, positioned on the sea in between the beaches of Son Matias and Palmanova. The main floor areas of this hotel in Palmanova, are spacious, with lovely lounges and climate controlled dining room with an exquisite buffet, a pool bar with snacks. At night there is live music and entertainment, including cabaret shows and dancing. The hotel has outdoor swimming pools for adults and children and an indoor heated swimming pool in the winter where you can also enjoy a jacuzzi, sauna and Turkish bath. ... more less
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- Also Known As:
- Santa Lucia Palma Nova
- Hotel Santa Lucia
- Globales Santa Lucia Palmanova, Majorca