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“Holiday with 2 kids” 3 of 5 bubbles
Review of Hotel Paguera Park

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Hotel Paguera Park
Ranked #6 of 52 Hotels in Peguera
Certificate of Excellence
South Denmark, Denmark
1 review
“Holiday with 2 kids”
3 of 5 bubbles Reviewed 23 July 2014

Bad english and german speaking staff at the desk in the evenings. Super Slow and often not working wifi, and you have to pay for it. Untrained staff at the desk. Could not make wifi. Made 1 our instead of 1 week. Very clean place. Kids loved the swimmingpools. The buffet was ok, and the waiters both nice and quick.

Room Tip: Get a view to the pools
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  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bjarke H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno C, Director General at Hotel Paguera Park, responded to this review, 26 July 2014
Dear BjarkeH thank you very much for your review at Tripadviser.

We really appreciate you take your time and let us know your opinion.
Regarding our staff, the most of them especially at the front desk speak at least 3 languages, some of them 5 or 6. Please apologize the mistake by printing your wifi ticket for 1 hour instead of 1 week. That don’t mean they are not trained, just that errors may happen.

We will be delighted to welcome you again at the Olimarotels Paguera Park, and please feel free to contact us regarding any question you may have.

With kind regards from Mallorca

Nuno Covas & the Paguera Park Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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206 reviews from our community

Traveller rating
    104
    71
    20
    10
    1
See reviews for
74
94
2
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Nottinghamshire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

You not go far wrong staying at this hotel food is excellent with a good variety every day
the rooms are spotless as are all grounds of hotel
reception staff are very helpful and nothing is to much trouble
beach and main strip 3-4 min walk
had a chat with nuno director of hotel before leaving very helpful friendly guy
can not fault this hotel
will be returning soon

Room Tip: family room nice big room
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank carl h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno C, Director General at Hotel Paguera Park, responded to this review, 26 July 2014
Dear Carl H thank you very much for your kind review at Booking.com. We are glad you have enjoyed your stay with us and really appreciate the positive comments about our Hotel that definitely will help other guests to make their choice.

We will be delighted to welcome you again at the Olimarotels Paguera Park, and please feel free to contact me regarding any question you may have.

With kind regards from Mallorca

Nuno Covas & the Paguera Park Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 19 July 2014

I mean the hotel in itself is amazing however there is no music, hardly any entertainment and the food is great but a limited option, a lot of kids jumping into the adult pool without parents looking after them and the people here are usually German or Spanish speaking hardly any English understanding which is a big shame

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Esss_xx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno C, Director General at Hotel Paguera Park, responded to this review, 20 July 2014
Dear Esss_xx, thank you very much for your review in Tripadviser.

Dear guest thank you very much for your kind review at Tripadviser. We are glad you have enjoyed your stay with us and really appreciate the positive comments about our Hotel.
Regarding our restaurant, we daily offer a different buffet, with a wide range of starters, main courses, and deserts. In the show cooking we prepare every day fresh fish and meat. Every day we offer a small selection of team oriented dishes, like our Mallorquin night on Fridays or our Mexican night on Wednesdays, etc,etc.

We will be delighted to welcome you again at the Olimarotels Paguera Park.

With kind regards from Mallorca
Nuno Covas & the Paguera Park Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

First I cannot believe the reviewer before me said that the food was repetitive and not that good. I have stayed in many all inclusive hotels and this was far the best for it's food. Plenty of choice, fresh, hot and very tasty.

This hotel was lovely, clean and friendly. I stayed for 5 nights with a friend to celebrate my birthday. On arrival in our room, we were presented with a lovely bottle of fizz and 2 champagne glasses. The bar staff were lovely especially Juan.

Paguera although very German we loved it, it made a refreshing change from Brits abroad.

I would definately recommend this hotel and intend to return next year with more friends.

Well done Paguera Park.

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Fiona5764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno C, Director General at Hotel Paguera Park, responded to this review, 20 July 2014
Dear Fiona5764, thank you very much for your review in Tripadviser.

We are glad you have enjoyed your stay with us and really appreciate the positive comments about our Hotel.

We will be delighted to welcome you again at the Olimarotels Paguera Park next year, and please feel free to contact us before your arrival in case you have any special request.

With kind regards from Mallorca

Nuno Covas & the Paguera Park Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

Have just returned from a 5-day stay at this resort and I have to say it was as good as it's ratings by people on here and on other sites.

Its modern, contemporary, clean and comfortable - everything we were looking for in a hotel, likewise its location is just a short 3-5 minute walk from the main Peguera strip and it's restaurants, shops and bars with the beach just beyond that.

Additionally, the staff were very welcoming and professional and were often of a cheery and helpful demeanour - Toni and Alicia behind the bar were great as was Sara (manager?) at reception.

We only had two gripes - the first was the food - we were upgraded to all-inclusive due to overbooking faux-pas and whilst we enjoyed the drinks, we found the food repetitive and in general, not very nice. The fact that much of it was catered for a german clientele wasn't the issue - we just didn't really enjoy any of it so we ended up going out to restaurants on occasions to break the monotony.

Secondly, the spa didn't seem at all open whilst we were there, which was disappointing as we'd paid for a hotel with this facility. We would have appreciated some sort of advanced notice of this but irrespective, we had an absolutely fantastic stay.

Room Tip: Don't leave your towels out overnight if you're on the bottom-level - the sprinklers will ge...
See more room tips
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank benrule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno C, Director at Hotel Paguera Park, responded to this review, 10 July 2014
Dear Benrule thank you very much for your kind review at Booking.com. We are glad you have enjoyed your stay with us and really appreciate the positive comments about Alicia, Sara and Toni.

Regarding our gastronomy we offer a very wide range of starters, salads, main courses and desserts. The menu changes daily and we make special tables 3 or 4 day a week. Our chef is always making improvements and new arrangements and we hope that next time will be more according your taste.

Further we will like to inform you that our SPA is open from Monday to Saturday from 10:00 to 13:30 and from 15:30 to 18:30.

We will be delighted to welcome you again at the Olimarotels Paguera Park, and please feel free to contact us regarding any question you may have.

Nuno Covas & the Paguera Park Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastbourne UK
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 13 May 2014 via mobile

Booked here for a couples break and it was fab. We were the only English people here until the last day but we didn't care one bit. The whole resort is geared towards the Germans but what does it matter? Other than some of the staff can't speak as good English as German, but it made us work harder to practice out Spanish! Hotel was clean and food was fantastic- really well presented and fresh, the desserts were amazing. The beach is a short stroll down hill but be aware the sunbeds for rent are really dear- it was 4.50 euros for each item so 2 x beds and one umbrella (which is cemented in the sand anyway??!) was 13 euros for a few hours. There is a shop on the front which rents cheapy style sunbeds for 2 euros a day to carry down to the beach. The rooms are really nice with 2 minor gripes- firstly no mirror at the dressing table, and no window/ working extractor in the bathrooms- it gets a bit steamy and smelly in the bathroom with no ventilation at all.
Kids will be bored here any longer than a couple of days but it's a great place for couple or singles or older children

Stayed May 2014, travelled as a couple
Helpful?
2 Thank catwoman19f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno C, Director General at Hotel Paguera Park, responded to this review, 20 May 2014
Dear guest, thank you very much for your nice review in Tripadvisor. We are pleased that you had a nice stay with us.

We will be delighted to welcome you again at the Olimarotels Paguera Park.

With best regards

Nuno Covas & the Paguera Park Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

We have just returned from spending 3 nights at Paguera Park and just had to review it as it provided us with the perfect break in the sun! Staff exceptionally friendly and helpful and the whole place is spotlessly clean. There are people cleaning everywhere! We loved the decor, mostly clean & white. The dining hall was lovely and open, food was very good. There are 2 pools, neither of them are heated so we only braved getting in once, but that suited us ok, we just read by the poolside in the sun. When the weather heats up the pool temperature will be lovely.
We went without children for a quiet break and found that most people were older and there were very few children so we had a lovely chilled out holiday- however there is a kids club so it might be a bit noisier in the peak of summer.
We wandered down to the two beaches which you access off the main street of shops (5 mins walk) and also the beach further along the coast (there's a trail through the woods of 3km) and got a taxi back for 5E.
Whole town and hotel was mainly occupied by Germans which was fine with us- we wanted to avoid the English pubs etc. In all, an excellent hotel, and great value for money.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank agraham88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno C, Director General at Hotel Paguera Park, responded to this review, 20 May 2014
Dear guest, thank you very much for your nice review in Tripadvisor. We are pleased that you had a nice stay with us.

We will be delighted to welcome you again at the Olimarotels Paguera Park.

With best regards

Nuno Covas & the Paguera Park Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Paguera Park

Property: Hotel Paguera Park
Address: Calle Palmira 17, 07160 Peguera, Calvia, Majorca, Spain (Formerly Olimarotel Paguera Park)
Region: Spain > Balearic Islands > Majorca > Calvia > Peguera
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Peguera
#1 Family Hotel in Peguera
#3 Luxury Hotel in Peguera
#3 On the Beach Hotel in Peguera
#3 Spa Hotel in Peguera
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Hotel Paguera Park 4*
Number of rooms: 182
Official Description (provided by the hotel):
The accommodation offer at Olimarotels is completed with this charming hotel situated in the heart of Paguera. Olimarotel Paguera Park is a holiday resort with three completely renovated buildings offering a host of services and proposals that will reward you with a dream holiday. Hotel Location Paguera belongs to the municipality of Calvia. Located between sea and the mountains, this tourist town is ideal to enjoy the Mallorcan coast. The town has 3 stunning white sand beaches: Palmira, Tora and La Romana, where you can practice numerous water sports. In the western part of the bay is Cala Fornells. In Paguera you can find a lot of tourist shops and services. Around Paguera you can make various walking tours, among which stands, for example, the ascent to Es Capdella or to the Puig de Galatzo. The Serra de Tramuntana ( declared world heritage by UNESCO), just a few kilometers away offers hiking trails, cycle-tourism and horseback riding. The Port of Andratx, with its fishing tradition, is located just 8 km away. The municipality of Calvia is the leading provider of leisure and sun for national and international tourists. It also has an important infrastructure adapted to the needs of tourists who visit our island, such as water parks, theme parks, marinas, a dolphinarium, golf courses, long boulevards, a lot of shops, etc. How to get. From the airport: about 30 kms exit towards Palma Ma-19. Always follow direction to Andratx, exit 3. Continue on Ma-20 towards Andratx, follow signs to exit 11A towards Andratx, follow the Ma-1 towards Andratx, at 20 kms take the right turn indicated as Cala Fornells (exit # 23). At the first roundabout take the second exit, to reach the third street (calle Torrent) turn left at the next roundabout take the second exit (Palmira street), 150 m find the entrance of Olimarotels Paguera Park. From the port: same itinerary as the airport; from the exit Ma-20 exit towards Andratx. Service at the Hotel Buffet restaurant with show cooking and outdoor terrace. 2 Bar-Lounges. 4 swimming pools (3 outdoor and 1 indoor). Spa & wellness. Aerobics room. Fitness room with cardio and strength training machines. Children's outdoor area with playground and mini club 6 times a week. Outdoor parking. Internet access in all hotel rooms. Pool towels against deposit. Gastronomy in the Hotel Sample local Majorcan, Spanish and international specialities in our Buffet Restaurant, with various themed dinners throughout the week. Furthermore, we have a Snack Bar by the swimming pool and a Lounge Bar with wide variety of cocktails and all kinds of beverages. All of this with the option that you prefer, half board or all inclusive. In the cooking and under the watchful eyes of our customers, pastas, meats, fish, rice, bread and pizzas are made. In the summer our restaurant opens its doors to a terrace where you can have breakfast, lunch and dinner. Reserving the option of "all inclusive" in addition to what customers enjoy "half board", we offer: Selection of national and international drinks with and without alcohol, continental breakfast, buffet lunch, afternoon coffee, tea and pastries, hot and cold snacks. Snack-bar-pool. It will be a pleasure to offer you here the possibility to enjoy a hot snack while lounging on our terrace or dip in the pool. Bar-Lounge. Do not end the day without visiting our Bar Lounge and spend a pleasant evening. A diverse range of alcoholic and non-alcoholic beverages or the finest cocktails. Sports, entertainments and pool in the Hotel The resort has a total of 4 swimming pools, including 3 outdoor and one indoor. Outdoor pools: pool for adults located in the central building. Sun loungers, umbrellas and bar service. Pool "splash" for the little ones. Next to this, so customers can be close to their children, is situated the third of our pools. Sun loungers and parasols. Both are next to the pool snack bar in the building 3. Indoor Swimming Pool: heated and open from early October to late April. It is located next to the spa. In the interest of offering the best, we have created a space dedicated to relaxation and wellbeing that you deserve. A Spa area with sauna, steam bath, experience shower and relaxation area. Massages and beauty treatments. Hairdresser. 2 single cabins for treatments. Hotel rooms / accommodation Our facilities represent a value-added offer that is highly adaptable to the specific needs of our guests. Double rooms/with terrace, air conditioning and central heating, flat-screen satellite TV, sofa bed, a phone, a refrigerator unit and a coffee/tea maker. The bathroom is equipped with a shower, hair dryer, makeup mirror and small welcome items for personal hygiene. Room with living room (suite) / these feature identical equipment to the double rooms, adding a lounge with TV and sofa bed plus another separate bedroom with TV. Family rooms / featuring the same amenities as the double rooms, but adapted for families and equipped with two additional folding beds. ... more   less 
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Also Known As:
Novo Park Peguera
Hotel Paguera Park Majorca/Peguera

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