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“once again a lovely stay at the Marina.”

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Salles Hotel Marina Portals
Ranked #1 of 7 Hotels in Portals Nous
Certificate of Excellence
Wimborne, United Kingdom
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“once again a lovely stay at the Marina.”
Reviewed 21 May 2014

We have just returned from yet another lovely stay at the Salles Marina Hotel and were quite shocked to see that the lounge area and bars have been completely renovated, we were offered an upgrade to one of there recently refurbished rooms on the top floor (at a cost of 20 euros per night) but as it was my wifes birthday we agreed, the rooms have larger beds and flat screen TV's and are decorated in various shades of blue giving the whole experience a nautical feel. As usual the food is always good and the staff are friendly and courteous making for a truly relaxing break, I would recommend this Hotel to anyone for its location, ease of access to Palma and superb restaurants in the Village and Port, try it, you will not be disappointed.

Room Tip: All rooms are good, but if you want that little something extra? go for the rooms on the top floor.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Tel269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Gerente at Salles Hotel Marina Portals, responded to this review, 25 May 2014
Dear Clients:

Many thanks for your opinion. We are very happy about you enjoyed your holidays with us and we hope to see you again. Many regards.
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English first
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 19 May 2014 via mobile

The hotel is misleading in all aspects possible:

1. "Marina portals" is not close to any marina.
2. Air condition in the room although can be regulated in each room is centrally controlled and as a policy is never 24/7 available, not even on hot days in May, today it was not available at all and the hotel manager has told me that tomorrow they will open it for few hours.
3. "Free" public parking - is not existing, wrong explanation from the hotel manager had cost me 40 euros in a parking fine.
4. "Free wifi in all location" - is more off than on.
5. There is no way to open the balcony door to get fresh air and sleep as the light on the balcony is centrally controlled, so no air condition and heavy curtains to seal the room for light (and air), and this is until midnight.

Booking.com should better screen the hotels they advertise and sell.




  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Amir25100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Gerente at Salles Hotel Marina Portals, responded to this review, 25 May 2014
Dear sir:

Thank you for your opinion. We have order our sales office to check all the information about Marina Portals in Booking.com.
We hope that if you come back you will have a better experience in our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 May 2014

Great hotel located in village. 10-15 min walk to the port where there is a a selection of very nice restaurants though more expensive than those in the village. Very clean hotel, staff very friendly. Good size pools and nice poolside lunch restaurant. Spa is excellent. Beach is 10 minutes walk but hilly to get back from for older travellers. Breakfast buffet very good, Wifi works well and is free. Floors 5&6 have more modern rooms but 20 euro extra. Btw. ground floor is on level 3 as hotel is on a hill. Price is reasonable.

Room Tip: Higher floors have less noise, 4th floor was good
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  • Stayed May 2014, travelled with friends
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    • Cleanliness
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Helpful?
5 Thank FloKapo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Gerente at Salles Hotel Marina Portals, responded to this review, 25 May 2014
Google Translation
Estimados clientes:

Gracias por su opinión y su buena valoración. Constituye un estímulo para seguir trabajando en la satisfacción de nuestros clientes, intentando mejorar día a día. Saludos.
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Dublin, Ireland
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 May 2014

Just back from a 4 night stay at the Marina Portals hotel, really enjoyed my stay here. My girlfriend and I checked in at about 9pm on a Saturday evening. We were advised by the girl on the reception that we could upgrade to a nicer room for 20 euro per night as these rooms on the 4th,5th and 6th floor have all been newly renovated. My girlfriend suggested we look at the room we booked before deciding to upgrade which was what we did. The room was lovely and there was no need to upgrade at all. The only negative thing I found is the girl at the reception gave a very negative feel about the room we booked and said ''you should really upgrade to the nicer room'' which made us feel that the room we were about to check in wasn't nice at all but this is definitely not the case, the room was lovely. They just want you to pay the extra amount so don't fall for it. The room has a very big bed, new flat screen tv, mini bar and balcony. The room has no Tea making facilities and also no hair dryer which is not a problem as the receptionist provided us with a hair dryer but if you like your tea you better bring a travel kettle and some nice tea bags as the lipton tea bags at the hotel are not very nice. Included in our room rate was access to the spa and free wifi and breakfast. The SPA is brilliant and is definitely worth getting. They have a sauna, turkish bath, hydro therapy showers, and hydro therapy pool. Portals Nous is a very small and quiet place, but you have 2 of the nicest restaurants in town right opposite the hotel. Jose's restaurant and Celia's restaurant which are right next door to each other. They are very well priced and have a great menu and lovely food. It took my girlfriend and I two days to discover these gems which were right across they way. Stay away from eating and dining at the Marina, it is way too expensive and food is not great, you are just paying for the area and not the food. The Marina is lovely though and within walking distance of the hotel. All in all the hotel is pleasant and really enjoyed our stay. Would definitely return

Room Tip: No need to upgrade, check room 1st before you decide to upgrade. TEA Drinkers, bring own tea bags an...
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  • Stayed May 2014, travelled as a couple
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    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Gavin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Gerente at Salles Hotel Marina Portals, responded to this review, 25 May 2014
Google Translation
Estimados clientes:
gracias por su buena opinión de nuestro establecimiento, y al mismo tiempo, lamento la sensación que se llevaron de la información recibida al llegar. El Jefe de Recepción ya ha aclarado los términos en los que se debe dar dicha información, para que esta cumpla su único objetivo, que es la satisfacción de nuestros clientes.
Esperando verles de vuelta por el Marina Portals, un saludo.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 May 2014

Great hotel in a good location.

Lovely and clean, staff were friendly and polite and the hotel was located near to the beach (about 10mins walk), the airport was only 20 minutes by cab too....

We went on the half board option, I think I would just go B&B next time as the evening meals were ok (not great) and the wine was expensive for what you got, plenty of restaurants nearby with some good choice and great value.

All in all a lovely half board hotel and would definitely go again.

Room Tip: Pick a family room, great sized apt with 2 bedrooms and a large bathroom plus balcony...
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  • Stayed October 2013, travelled with family
    • Value
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Helpful?
3 Thank Andy j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Gerente at Salles Hotel Marina Portals, responded to this review, 25 May 2014
Dear guests:

Thank you for your opinión about Marina Portals. About the dinner, we have this year a new team and they are working hard in order to get a nice menu and we hope that if you come back you will can to see it. Many regards.
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Larkhall, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 May 2014

Nice location not too far from the marina and the very nice restaurants, good quality area of Mallorca. Reasonably priced for what you get with very helpful staff, would I visit again? Absolutely! I would also advise people who struggle a little with walking that the hotel sits at the top of a hill which will result in using the local taxi service, which is not too expensive.

Room Tip: Go for the top floor executive suites
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Martin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Gerente at Salles Hotel Marina Portals, responded to this review, 11 May 2014
Dear Guest:


Thank you for your opinition. We hope to see you again in Marina Portals,many regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South wales uk
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2014

Just returned from a family holiday at this hotel. A good time was had by all, although there's room for improvement. We stayed half board and sadly have to agree with others that the evening dinner is not great. My sister, who is vegetarian, struggled to get a decent meal. However, the breakfast is perfectly adequate. B&B is probably the best option as there are some lovely restaurants within walking distance. The port itself is beautiful, with a number of designer clothes shops and places to eat/drink. It would've been a much happier holiday if the hotel had provided some sort of evening entertainment. There is absolutely nothing happening here, day or evening. Was amazed to see a stag do arrive as the hotel is so quiet! You can get a taxi to Palma for about €15. Fantastic city and plenty to see and do. My parents found a salsa/ballroom dance class on our last night(Victories) which they enjoyed.
For children, there is an indoor soft play area with a ball pit/slide etc. Outside there is a volley ball court, small playground, table tennis and heated indoor swimming pool. The spa was clean and staff very friendly and helpful.

Room Tip: Floors 5&6 are the newly decorated rooms. Wait until you reach the hotel, where you can upgrade...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank emmaphillips21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Gerente at Salles Hotel Marina Portals, responded to this review, 11 May 2014
Dear client:

Thank you for your opinion. About the vegetarian food maby we must indicate better and we will try to do it. The rest we hope you came back to try that you feel better in Marina Portals. Many regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Salles Hotel Marina Portals

Property: Salles Hotel Marina Portals
Address: Carretera Andratx Km 10, 07181 Portals Nous, Calvia, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Calvia > Portals Nous
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Portals Nous
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Salles Hotel Marina Portals 4*
Number of rooms: 188
Official Description (provided by the hotel):
The traditional-style Marina Portals offers stunning Mediterranean Sea views just 7 minutes' walk from the beach. It has a pool and a spa, and the air-conditioned rooms have a kettle and satellite TV. Guests have free access to the spa, which has a water circuit, sauna and steam bath, as well as chromotherapy and other relaxation and beauty treatments. Marina Portals also has a large sun terrace with loungers. All the spacious rooms in Marina Portals have a private balcony and free Wi-Fi. They have antique-style furnishings and safes. Many of the rooms have sea views. Marina Portals offers a breakfast and dinner buffet service. The hotel's snack bar has a terrace, and the Coral Bar offers a range of drinks. Marina Portals is less than 10 minutes' drive from the capital of Palma de Mallorca. The bars and restaurants of Portals Nous, as well as the marina, are within 10 minutes' walk. ... more   less 
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Also Known As:
Marina Portals Hotel
Marina Portals Nous
Salles Hotel Marina Portals Portals Nous, Majorca

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