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“Es Corso”

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Aparthotel JS Es Corso
Ranked #4 of 7 Hotels in Portocolom
Reviewed 4 October 2013

We stayed in Es Corso in second part of September. Average hotel for good money. Nice beach nearby. Very cold water in pool. Food really tasty but repetitive. Room that we have was small but ok. Only problem was thousands of ants and bad working flush in the toilet. Very great thanks to all cleaning service, chefs, waitresses and animators. They have made really good job - working heavily to make us happy from early morning till late evening hours. Only managment and reception could work better especially with basic information about our stay. I liked a lot the attitude of all people to kids - always very warm and kind. More less thanks for everything.

  • Stayed: September 2013, travelled with family
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Thank Gregosz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John C, Gerente at Aparthotel JS Es Corso, responded to this reviewResponded 8 October 2013

Dear GregosZ,

Thank you for taking the time to share your kind comments about our hotel JS Es Corso.

We are happy to know that you enjoyed your stay in September.

In particular, your praise about our personel is very appreciated; they are very passionate about service and the people whom they have the privilege to serve.

Your opinion about the toilet really concern us; It does not match with our quality standard. By this reason, I have urgently passed on your comments to the person in charge.

I hope we will have the pleasure of welcoming you back to the hotel again in the near future, and remember you can follow our "JS Hotels" profile through the main social networks.

Do not hesitate to book your next stay directly from our website; you'll be able to ask for any special requirement, and you'll be attended by JS Hotels' staff.

Yours sincerely,
JS Es Corso Team

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138 - 144 of 358 reviews

Reviewed 3 October 2013

We stayed for seven nights at the Es Corso the last week in July , Myself , My Wife , Son & Daughter (both teenagers). I cannot stress enough how polite , courteous & helpful the staff at this Hotel are , and I mean all the staff . Hotel Accommodation (we had a one bedroom apartment) was clean, well equipped , and spacious enough for four. We found the food to be excellent , varied plentiful & always fresh . Drinks were also good , the Beer especially. Pool area is large & well maintained , the pool bar & snack bar are great too .Night time entertainment could be interesting at times , but nevertheless a good laugh , The entertainment team work there socks off . We really enjoyed the music & dancing on a weekend in the square in front of the hotel . Would recommend the Js Es Corso without hesitation.
Porto Colom is a very picturesque, quiet ,laid back ,safe resort with a lovely Marina , Cala Marsal beach is just around the corner from the Hotel , soft sand , clear calm sea with attendant Lifeguards. One tip , coach transfer takes approx 2 hours , whilst worth it , Taxi option better.

  • Stayed: July 2013, travelled with family
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1  Thank TsarTimber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John C, Gerente at Aparthotel JS Es Corso, responded to this reviewResponded 8 October 2013

Dear TsarTimber,

Thank you for taking the time to post your lovely feedback about your stay with your wife, your son and your daughter.

We are extremely pleased to see why JS Es Corso is being rated in Tripadvisor as Number 1 hotel in Porto Colom area. This is due to reviews like yours, and this is the perfect reward for a job well done.

Our staff takes great interest in our guests to ensure that they are having a pleasant stay with us. We are very proud of them and it is always pleasing to receive such kind feedback as yours. I am thrilled that you found them helpful and and so polite.
I shall ensure that all of your kind comments and praise are passed on to the team and that their service is duly recognized.

We genuinely love to pamper all of our guests. It is therefore a great satisfaction for us to hear that you and your family have had such a wonderful time with us.

I hope we will have the pleasure of welcoming you back to the hotel again in the near future, and remember you can follow our "JS Hotels" profile through the main social networks.

Do not hesitate to book your next stay directly from our website; you'll be able to ask for any special requirement, and you'll be attended by JS Hotels' staff.

Yours sincerely,
JS Es Corso Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013

We stayed early September. Three adult family members. Check in smooth and throughout our stay reception very helpful. All the staff were welcoming. We booked a two bedroom apartment with sea view and very pleased we did as I do not think the sofa bed is suitable for any but the very young. Had the bonus of an extra balcony too which was good.
We went AI and the food was fine with a reasonable choice and always well presented, Drinks good but why alcohol is served in paper cups at the pool (with coke written on them ) is beyond my comprehension. I understand the need to use plastic glasses but paper cups?
No entertainment of any value in the evenings unless you like reptile shows! This would not be so bad but resort is pretty quiet so not much to do in the evenings. Fortunately our balcony overlooked the square which had music on a few nights which was good. Pool is good too. Overall a good holiday and the staff do their best to help.Just bear in mind it is a two star venue. Resort a bit too quiet for us and what they have is scattered all over.

Room Tip: If more than two people go for a two bedroomed apartment
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  • Stayed: September 2013, travelled with family
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Thank terrym101010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John C, Gerente at Aparthotel JS Es Corso, responded to this reviewResponded 1 October 2013

Dear Terrym101010,

We appreciate you taking the time to share your feedback with us here on Tripadvisor.

We strive to provide an amazingly holiday hotel experience, and your remarks about your stay reaffirms that goal.

On the other hand, we are sorry to hear that we failed to meet part of your expectations with the animation shows. I have already passed your comments to the person in charge in order to revise your suggestions.

Dear Terry, thanks again for your comments; they will help us to improve and optimize our products and services.

We look forward to welcoming you back soon; remember you can follow our "JS Hotels" profile through the main social networks, and also you can book your next stay directly from our website.

Kind regards,
JS Es Corso Team

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Reviewed 28 September 2013

Although the whole building is in need of a refresh/update the fact that the rooms are apartments did mean you have extra room which is much appreciated - The food was sufficiently varied although it did repeat during the second week, unfortunately although the food was regularily replenished it was for the most part only warm and especially the veg were cold -

  • Stayed: September 2013, travelled as a couple
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Thank steved1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John C, Gerente at Aparthotel JS Es Corso, responded to this reviewResponded 30 September 2013

Dear Steve,

First of all we would like to express our gratitude for your visit at our JS Es Corso hotel and for dedicating your time to publish this review.

We are sorry to hear that we failed to meet your expectations related to our food variety and rooms design; I have already passed your comments to the person in charge in order to revise the procedures and guarantee a splendid service from each dish, as we understand that this is a prime factor to achieve maximum client satisfaction.

We take into account your suggestions because we think that this is the best way to improve our products and services.

We hope that your stay in Mallorca was a pleasant one; thank you again for sharing your opinion with Tripadvisor community.

Kind Regards.
JS Es Corso Team

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Reviewed 24 September 2013

We stayed here after reading the trip advisor reviews. We arrived at midnight exhausted after a long journey 4 adults with a 1 year old. Reception was manned by an elderly gentleman with the dubious job of informing us in pidgin english that they were over booked due to an IT problem and we had to stay in a hostel over the road. Not very happy to say the least. Lugged all the bags over plus buggy and baby. The rooms at hostel spotless but nothing available for drink. Went back over to hotel and were given light snack and bottled water. Good nights sleep never the less.
Went across to hotel early next morning and spoke to manager and the lovely Paula.
Rooms were sorted our daughter and her family had room by 10.30 us by 11.30 and they were lovely. Again spotlessly clean.
We were given upgrades for our distress the previous evening to all inclusive.
All staff very attentive and made fuss of our grandson, some of the best staff I have encountered home and abroad. Food good and plentiful. Pool area lovely and peaceful and plenty of beds.
The restaurant manager was very attentive. One young spanish girl working in restaurant was named star by my grandson who is 17 months as she had a small star on a bracelet and always made a fuss of him.
All in all our holiday was a success. A lovely hotel and area. Beautiful beach. Excellent restaurants at port. Would recommend this hotel and area.

  • Stayed: September 2013
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Thank nickyjb63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John C, Gerente at Aparthotel JS Es Corso, responded to this reviewResponded 26 September 2013

Dear nickyjb63,

Thank you for taking the time to post your lovely feedback about our team and our hotel.

We are extremely pleased to hear that you and your family had a fantastic experience with us. Indeed our main aim is to exceed our guests' expectations and I am glad to hear that we have achieved our goal.

We genuinely love to pamper all of our guests. It is therefore a great satisfaction for us to hear that you have had such a wonderful time with us.

Our staff takes great interest in our guests to ensure that they are having a pleasant stay with us. I am thrilled that you found them the best staff you have encountered home and abroad. I shall ensure that all of your kind comments and praise are passed on to the team and that their service is duly recognized.

Regarding our food quality and variety, thank you also for mentioning that is "good and plentiful". We love to indulge our guests.

I hope we will have the pleasure of welcoming you back to the hotel again in the near future, and remember you can follow our "JS Hotels" profile through the main social media networks. Also, let me inform you that you can book your next stay directly from our website "JS Hotels".

Wishing you the best,
JS Es Corso Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2013

Little disappointed with first impressions of hotel but we had a lovely welcome from Paula at reception who along with Maria and Antonia were very helpful during our stay. Hotel is dated and rooms in need of refurbishment. Food was ok ,sometimes hard to find something we liked but what we did have was always well cooked. Restaurant and Bar staff were all lovely. Pool was too cold and only the brave used it, which was a shame. Also wish that we could have had one or two English entertainment channels as there seemed to be numerous German stations. There was a general problem with the toilet flush which caused a some distress because we had to keep throwing buckets of water down the pan . The very best thing about the Es Corso is the wonderful staff.

  • Stayed: September 2013, travelled as a couple
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Thank susieM31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John C, Gerente at Aparthotel JS Es Corso, responded to this reviewResponded 24 September 2013

Dear Susie,

Thanks so much for posting your review. We really appreciate you taking the time to share your experience with other Tripadvisor users.

It's always wonderful to hear such nice praise for the staff. I'm sure my colleagues Paula, Antonia and María will be as delighted as myself to here such praise as to how we went out of our way during your visit.

On the other hand, we are sorry to hear that we failed to meet your expectations related to the pool and the toilet flush; I have already passed your comments to the person in charge in order to revise the procedures and guarantee a splendid service as we understand that this is a prime factor to achieve maximum client satisfaction.
We are glad to may learn from your experience and take your vision into account to achieve maximum adaption to our guests needs.

Thanks again for your stay and your time.

Kind regards
JS Es Corso Team

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Reviewed 22 September 2013

We were meant to be staying here but they double booked us as apparently have been inundated with bookings.
We were moved to the portomar apartments but asked to come back to Es Corso for food as Portomar's wasn't good.
Es Corso's food was average, a good selection but the meat seemed very poor quality - the chicken nuggets were grey inside!!
The staff were very friendly and extremely helpful throughout

  • Stayed: September 2013, travelled as a couple
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Thank Rymartuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John C, Gerente at Aparthotel JS Es Corso, responded to this reviewResponded 24 September 2013

Dear Rymartuk,

First of all, thank you very much for taking your time to publish your opinion about the services you were able to enjoyed.

I am pleased to read your impressions about our friendly and extremely helpful staff.

We are sorry to hear that apparently we failed to meet your expectations related to the food. We certainly aim to achieve the highest standards for all of our guests and your comment about the chicken nuggets really concerned us; I will pass it on to the person in charge to check the incident.

We look forward to welcoming you back in the near future, and remember you can follow us through social media networks (JS Hotels profile).

Kind Regards,
JS Es Corso Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aparthotel JS Es Corso

Address: Calle Orada s/n, 07670 Portocolom, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Portocolom
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #4 of 7 Hotels in Portocolom
Price Range: £43 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aparthotel JS Es Corso 3*
Number of rooms: 117
Official Description (provided by the hotel):
Hotel JS Es Corso offers complete and modern installations which were renovated in 2007. Situated in the centre of Porto Colom, and just a few metres from the coast, from its terraces you will be able to contemplate the picturesque view of the natural port. The large JS Es Corso Complex offers an extensive area for relaxation and enjoyment where you can enjoy the large swimming pool surrounded by gardens, tennis court and children's area. This apartment complex is situated in the tourist and city centre of Porto Colom. There are countless shops, restaurants, bars as well as a train station conveniently located within metres of the hotel. It is just a short 500-metre walk to the beach and the nearest golf course is just 4 km away. Palma de Mallorca harbour is roughly 70 minutes away and the transfer time to the airport takes around 75 minutes. The air-conditioned apartments come with an en suite bathroom a direct dial telephone, satellite/cable TV, a kitchenette, a fridge, central heating, a balcony or terrace and a safe. The hotel boasts its own freshwater pool with sun loungers, parasols and a pool bar. Sports enthusiasts will be able to play a spot of table tennis, beach volleyball or billiards on payment of an additional fee. An additional fee also applies to those wishing to make use of the tennis court. ... more   less 
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Also Known As:
Js Es Corso Hotel Porto Colom
Apartamentos Es Corso Porto Colom
Aparthotel JS Es Corso Portocolom, Majorca

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