I am still very disapPointed at the managements way to act to our problems at Ona Aucanada.
After returning home to Sweden in July we wrote a letter and emailed it directly to the management. In this letter we tried to explain in an objective way our experience during the stay at the hotel. This was almost 6 months ago and this is the first response from you!!!
My opinion is still, YOU ARE NOT VERY GOOD OR INTERESTED IN CUSTOMERS SATISFACTION!
- Official Description (provided by the hotel):
- Ona Aucanada are the ideal apartments for your holiday rentals in Mallorca, (Alcudia), about 56 km from the city of Palma, and has all the necessary facilities and services to ensure a fantastic holiday in Majorca. The resort offers an ideal space either to enjoy holidays or just for a short trip: 3 swimming pools, gym, snack service with terrace, restaurant, parking, fantastic area of garden and the brand new SPA AUCANADA. Apartments are fully equipped for your commodity: totally equipped kitchen with fridge, microwave and cooking utensils; iron and ironing board, washing machine, Satellite TV and balcony. All you need to enjoy an unforgettable days. Aparments have 2 double rooms, bathroom and living room. The complex lies on a hillside, and has wonderful views over the bay of Alcudia, just 100 metres away from the complex, you can enjoy peace and calm of private coves. ... more less
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- Also Known As:
- Aucanada Club Hotel Port d`Alcudia
- Aparthotel Ona Aucanada Majorca, Spain