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“A Great Time Was Had By All!!!!”

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Sol Alcudia Center by Melia Apartamentos
Ranked #13 of 50 Hotels in Port d'Alcudia
Certificate of Excellence
GreenLeadersSilver level
Reviewed 11 October 2013

We visited this hotel in early semptember as a family holiday for two weeks all inclusive.

On arrival after being delayed 5 and a half hours by Monarch we were greeted by a very friendly man named Pablo who was very happy and did his best to assist us. Shortly after we were allocated our rooms located on the first floor.

The rooms themselves are reasonably spacious and adequetly cleaned for a three star hotel, they also come along with a small kitchen area for those who are self catering even though any guest was able to use these facilities. Overall i only really have a few queries about the rooms which were, the sofa bed offered really wasnt a bed and couldnt be detached from the wall, the tv is from an entirely different century and didnt offer any english channels other than the news (even though a large majority of guests are english). However there is a major safety hazard in the bathroom that NEEDS to be addressed by staff, this hazard is the soap dispenser of which has very sharp and pointy edges and if you are small or have young children it could cause some serious harm. This needs to be addressed!!!!!!. Overall rooms are fine otherwise.

One of the highlights of this hotel considering its a three star is the all inclusive buffet located in the outside restaurant. Every breakfast, lunch and dinner i always found something that i liked and the food was actually tasty. Lasagna, steak, variety of pasta and a range of vegetables were always on offer. the only thing that was missing was more of a variety of desserts as there usually wasnt much selection there. But again for a three star an all round fantastic buffet i say and the staff were always friendly and smiling event though they worked tireless hours.

The pool area is standard and offers everything you would expect, and the amount of left lilos and inflatables was incredible, your certainly not short of being able to float around in the pool. Getting a sunbed was often a bit tricky as people use the same tactic of getting up and putting they're towel on in the morning but thats always to be expected. with a bit of common sense and a few movings round this can be sorted.

The bar area is completely fine and all of the soft drinks are very refeshing being official coca cola and fanta. however the beer is a real shocker, its flatter than the sahara desert and tastes cheap and the spirits arnt much better. Don't be put off by this though it does the job if your only going for a week or so.

In terms of entertainment there was a very good tom jones tribute, queen tribute were also very good but on one of the nights there was a group called the 'Harlem Dreams' playing and they were brilliant, they really got the crowd going and were very good indeed. The actual animation team were crap though, they constantly screeched down the microphone in an attempt to always show off. it seemed to be all about them rather than the audience. Furthermore there is a restricted view of the entertainment as there are many pillars in the way. I would recomend taking a trip out if your looking for any sort of decent nightlife or entertainment.

Overall this hotel has many good features and i would reccomend it to anyone staying with a family, the food was great, the area is close to the beach and attractions, the staff are friendly and generally its slightly better than you'd expect for a three star.

Its worth a visit :)

Room Tip: Chose a room not looking over the road or the pool, that way you will avoid the noise from the bars...
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  • Stayed: September 2013, travelled with family
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1  Thank spudgunjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAR R, Director de Relaciones con Clientes at Sol Alcudia Center by Melia Apartamentos, responded to this reviewResponded 13 October 2013

Dear spudgunjoe,
Thank you for sharing your cexperience about your stay with all of us. We have taken good note of your comments about the soap dispensers and we are already looking for a suitable solution. Regarding the beer let me please inform you that we offer popular Spanish brands. We are sorry to read they did not fully met your expectations. All in all we are happy to read you enjoyed your stay and hope to see you again next season!!
Warmest regards from your team at Sol Alcudia Center

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Reviewed 8 October 2013

This hotel is very average but by far not the best sol hotel we have visited, it's in a very good location, the hotel is clean and rooms are very spacious and well equipped if a little dated.
The food is poor and very repetitive, the entertainment is also very poor.
Some staff are friendly.

Room Tip: Ask for a sea view room
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  • Stayed: September 2013, travelled as a couple
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3  Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAR R, Director de Relaciones con Clientes at Sol Alcudia Center by Melia Apartamentos, responded to this reviewResponded 10 October 2013

Dear Paul H,
Greeting from Alcudia! Thank you for sharing your experience on Trip Advisor web site.
We appreciate your positive comments and constructive criticism.
We look forward to the next opportunity to welcome you back when your travels bring you to Mallorca.
Your team at Sol Alcudia Center

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Reviewed 8 October 2013

Rooms spacious and trapped the sun( ours 425)
Very central location and staff all supportive and with a smile
We were room only so can not comment on the restaurant
We are a mature couple and the "feel " of the place was a warm one
Certainly for a three star hotel , it fully merits that classification if not more
My only downside was the lack of free WIFI but all the bars near had the facility

  • Stayed: October 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Melia Hotels International
1  Thank David George A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAR R, Director de Relaciones con Clientes at Sol Alcudia Center by Melia Apartamentos, responded to this reviewResponded 10 October 2013

Dear David George A,
We are glad you felt well in our house and of course thank you for sharing your experience with all of us. We are looking forward to welcome you again next Summer.
Warmest regards .
Your team at Sol Alcudia Center

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Reviewed 7 October 2013

divingparrot

Sol Alcudia Centre Hotel Apartments.

This was our first time at the“Aparthotel Sol de Alcudia”and on entering the foyer to the reception desk it was clean tidy and looked very nice,after getting our key with tag went to the first floor by a small lift,straight out to our room opposite it,room 147, turned out to be a studio with balcony over looking the restaurant, two single beds a dresser with TV on top. bathroom was OK just basic and what you would expect,microwave hob fridge and the normal stuff,a safe in the wardrobe plus some blankets which I wasn't expecting to use,
Until I sat on a bed, Oh dear I think it must have been a child’s mattress because I sank to the base,hence the use of blankets under the bed sheet!!.

Pool:
The pool was plenty big enough for the amount of residents with a smaller pool for children plus plenty of sunbeds (mats were 1 Euro for them).Toilets to the side and showers too.

Grounds:
The area around was very tidy, no litter and gardens well kept.

Restaurant:AI.
The food that was available was very good. plenty choices of drink too inc tea coffee soft drink beer and wine.
Breakfast was the usual plus cold buffet as well.
Lunch again plenty to pick from.
Dinner there was so much choice you could not complain about anything,including two nights on entry,1 Champagne and carved smoked Gammon 2 Cava and slices of smoked salmon.

Drinks:
plenty enough,But i was not expecting to pay for a lot of them when i already paid All Inclusive.


Entertainment:
This was performed by the staff and was OK, the children that were there seemed to enjoy it,and the evenings were OK too a Tom Jones night and a Motown one as well.

Beach:
Excellent sandy beach 10 mins walk and worth it.

Staff:
A big thanks to all the Staff, pleasant courteous friendly helpful and very nice to talk to.

Summery:
A good weeks relaxation and most enjoyable,would go back again.

We have been led to believe that on closure for winter the Restaurant is to be knocked down and rebuilt in two stories kitchen under,the main pool to be extended too??.
Maybe a complete refurbish would not go amiss too.

Link: http://www.alpharooms.com/sol_alcudia_center_hotel_apartments_in_alcudia.aspx?_$ja=kw:Sol+Alcudia+Center|cgn:Sol+Alcudia+Center|cgid:7177531484|tsid:8741|cn:*UK+Mallorca+-+Alcudia+-+Sol+Alcudia+Center+Hotel+Apartments+-Exact^AB99272C-CDD5-4984-81FC-BE3DCA936E69|cid:123307964|lid:1476724106|mt:Exact|nw:search|crid:27172535204|dvc:c|adp:1t2&gclid=CNShxqW5g7oCFU3LtAodLlUAOA

  • Stayed: September 2013, travelled as a couple
    • Value
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1  Thank divingparrot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAR R, Director de Relaciones con Clientes at Sol Alcudia Center by Melia Apartamentos, responded to this reviewResponded 10 October 2013

Dear Divingparrot,
Greeting from Alcudia! Thank you for sharing your experience with the Trip Advisor family.
We appreciate your positive comments . Your feedback is the best gauge by which we can measure our success and make changes where necessary and appropriate.
We happy to inform you that according to our plans next year we will be joining the two swimming pools and building a new pool for children. You will love it!!!
See you again next Summer!!!
Warmest regards, your team at Sol Alcudia Center

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Reviewed 7 October 2013

This is the 4th time we have stayed at the Sol Alcudia Center and our 6th vist to Alcudia
The apartments are in an excellent position for a good selection of bars and a short walk from the beach. This is the 2nd time we have booked a Studio but on arrival been given a 1 bedroom apartment. Pool and entertertainment good, we will def use these apartments again

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Melia Hotels International
2  Thank Wiggle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAR R, Director de Relaciones con Clientes at Sol Alcudia Center by Melia Apartamentos, responded to this reviewResponded 10 October 2013

Dear Wiggle,
Thank you for plaing your comments on Trip Advisor and for your positive review. Take good care of yourself. See you next year!
Your team at Sol Alcudia Center

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Reviewed 5 October 2013

A had a lovely week great entertainment for the kids day and night and for the adults , we went all inclusive and was good value for money with the kids. would return to this hotel x lots to do out and about lots to see and close to the beach , we had a ride on the horse and cart and also the market on a Sunday and Tuesday is a must !

Room Tip: Pool view x
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  • Stayed: September 2013, travelled with family
    • Value
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Thank Danelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAR R, Director de Relaciones con Clientes at Sol Alcudia Center by Melia Apartamentos, responded to this reviewResponded 6 October 2013

Dear Danelle L,
Thank you for taking the time to write your kind review of the hotel. We are thrilled that you enjoyed your stay and that you continue to return to stay with us. We do look forward to welcoming you back to the Sol Alcudia Center Hotel very soon.
Warmest regards from your team at Sol Alcudia Center

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Reviewed 5 October 2013

I returned home Thursday the 3rd of October after staying for a week. The hotel was very basic and outdated. I did not find it comfortable at all. Every day except Monday and Thursday the rooms were cleaned and new towels given so I cannot fault them on that. The entertainment staff were very friendly and so funny, they kept my son amused the whole week. Kids club started at 11 with lots of activities to keep them busy. I now have Chu chu ua stuck in my head lol. Alcudia itself was gorgeous, white beach, clear water and was very hot. Very expensive! Luckily there is a Lidl near the Hidropark (which is also a fortune - 22 euros for an adult and 16 for children) Overall I would say it was a great holiday as my son had a fantastic time.

Room Tip: Rooms facing the pool are noisy until 11.30pm
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  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GGTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAR R, Director de Relaciones con Clientes at Sol Alcudia Center by Melia Apartamentos, responded to this reviewResponded 6 October 2013

Dear GG Tripper,
Thank your for your comments on Trip Advisor. I have informed Marcello and the whole Activity Team of your positive review. This is a family hotel and it means a lot to us that our youngest guests have a wonderful time.
We hope to see you again next year!!! Warmest regards from all of us.
Your team at Sol Alcudia Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sol Alcudia Center by Melia Apartamentos

Address: Avenida Pere Mas I Reus S/N, 07400 Port d'Alcudia, Alcudia, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Port d'Alcudia
#17 Family Hotel in Port d'Alcudia
Price Range: £35 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sol Alcudia Center by Melia Apartamentos 3*
Number of rooms: 275
Official Description (provided by the hotel):
Sol by Meliá presents Sol Alcudia Center Hotel Apartamentos, is located in the north of Majorca, just 150 m from a long, sandy beach perfect for water sports and surrounded by restaurants, bars and lively nightlife. Close to Pollentia 15minutes, nearby Cabo Formentor Cliff and a few kilometres from Parque Natural de S’Albufera. Sol Alcudia Centre provides spacious apartments and studios with fully equipped. Daytime entertainment programme and Evening witn professional shows. It is ideal for enjoying a family holiday or a vacation with friends. The Katmandu Adventures, the newest branded children’s resort club experience. Come and enjoy Life !! ... more   less 
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Also Known As:
Sol Alcudia Center Apartamentos Hotel Port d`Alcudia
Sol Melia Puerto Alcudia
Puerto Alcudia Sol Melia
Sol Alcudia Center By Melia Apartamentos Majorca, Spain

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