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“Amazing!”

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Globales Condes de Alcudia
Ranked #31 of 48 Hotels in Port d'Alcudia
Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Amazing!”
Reviewed 27 May 2014

Just got back from this hotel as we stayed here for 2 weeks, nothing at all like the bad comments people put on here. Staff were very friendly and helpful, the entertainment team were AMAZING! Dvd, Lizzy and Lewis are great, happy people who i will never forget.. They deserve so much praise as they work hard all day and night. Would 100% come back to this hotel, clean and ideal for children and adults. Location is great, there is always something to do even if it is a dull day! Recommend this hotel 110% !! Appludo!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LouK792TY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Gerente at Globales Condes de Alcudia, responded to this review, 2 June 2014
Thank you very much for your recent visit to hotel Condes de Alcudia

We highly appreciate that you took the time to let us know about your impression of your stay.

We would like to thank you for constructive criticism and we will be pleased if you give further preference to our hotel.

We hope to welcome you back soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,291 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (446)
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English first
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

just got back from 11 night holiday at hi condes, this is the second time weve been to this hotel, the location is fabulous right by the beach and port of alcudia and a 5 min bus ride to the old town. fabulous bus service wherever you want to go to. the food is great both the breakfasts and the evening meals, we stayed half board not all inclusive because we prefer the beach and cafes to sitting round the pool all day. rooms are smallish but they do the job and the towels and linen is changed every day. our only fault this year was the fact that the tv didn't work in our room, we could only get bbc1 occasionally and no itv at all, we mentioned this to the staff on reception and they made a note of it but the problem was never resolved even though we complained about 4 times. even the tv in the lounge only had Spanish channels, and the beer cost 1.80 euros for a small cup so you couldn't even sit downstairs and have a few drinks and watch a bit of tv. that was our only gripe and to be honest, we would probably go back again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zacdad9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Gerente at Globales Condes de Alcudia, responded to this review, 29 May 2014
Thank you very much for your recent visit to hotel Condes de Alcudia

We highly appreciate that you took the time to let us know about your impression of your stay.

Please accept our sincere apologies for all the trouble you had. Our aim is to provide an excellent service and a high quality product.

We would like to thank you for constructive criticism and we will be pleased if you give further preference to our hotel.

We hope to welcome you back soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scarborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

What can I stay that as not being said already. The whole team were out of this world very good at there jobs. Food excellent. Rooms can be a little small but who cares as you do not spend all day in them. The room we had was on the 8th floor over looking the sea and great view. The hotel is very clean. The Entertainment team Lizzie, Lewis, and not forgetting DVD. are great. I will stay there again. GREAT HOTEL, GREAT STAFF, GREAT FOOD, WHAT MORE CAN BE SAID

Room Tip: Ask for a high room
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jono436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Gerente at Globales Condes de Alcudia, responded to this review, 28 May 2014
to our hotel Thank you very much for your recent visit to hotel Condes de Alcudia

We highly appreciate that you took the time to let us know about your impression of your stay.



We would like to thank you for constructive criticism and we will be pleased if you give further preference.

We hope to welcome you back soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 May 2014

Food was fantastic, what a great choice.Staff in dining room exceptionally polite and helpful, very smart and efficient in clearing and resetting tables. Reception staff very welcoming, friendly and helpful.Room cleaned daily.Pool cleaned and water quality checked daily when I was there.Entertainment team gave 110% to try to keep everyone happy.DVD, Lizzie and Lewis were undoubtedly the most memorable holiday reps I have ever met and I've been on a good few holidays.Close to beach.Would definitely go back.We were not troubled by any noise but this may have been as we were there at a time when the schools in the UK were NOT on holiday, so no noisy children running about.

Room Tip: If you want a good view pick one of the higher floors, but as there were often queues for the lifts...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nic H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Gerente at Globales Condes de Alcudia, responded to this review, 28 May 2014
Dear Client,

Thank you very much for taking the time and commented about your stay at the Condes de Alcudia

Your comments are very valuable for us and give us a great opportunity to constantly adjust our services to the needs and expectations of our guests.

We are very happy that you had a great time in Mallorca and at our hotel

We are looking forward to welcoming you once again at the Condes de Alcudia
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oughtibridge, England, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 May 2014

the entertainment at this hotel was the similar to last year but so much much better. what a laugh they gave us. well done DVD, Lizzy and Lewis. see you september. would just like to say that the restaurant and entertainment room is not adequate for pushchairs.

Room Tip: if you are single you will be given a room on the back which have a shower and 2 single beds and ove...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 56denny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Gerente at Globales Condes de Alcudia, responded to this review, 28 May 2014
Thank you very much for your recent visit to hotel Condes de Alcudia

We highly appreciate that you took the time to let us know about your impression of your stay.

Please accept our sincere apologies for all the trouble you had. Our aim is to provide an excellent service and a high quality product.

We would like to thank you for constructive criticism and we will be pleased if you give further preference to our hotel.

We hope to welcome you back soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tamworth, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 May 2014

We had a lovely stay at this hotel, staff very friendly and helpful, rooms clean, towels changed everyday. Food was excellent buffet style hot breakfasts bacon, egg, sausage and continental if you preferred. Evening meals were home from home could not fault.
The only downside was the pool and pool area was too small for the size of the hotel it looked grubby and needed updating. Evening entertainment was poor the reps tried their hardest but wasn't very entertaining.

All in all had a brilliant holiday would stay again but they seriously need to do something about the pool area.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pumped6712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Gerente at Globales Condes de Alcudia, responded to this review, 28 May 2014
Dear Client,

Thank you very much for taking the time and commented about your stay at the Condes de Alcudia

Your comments are very valuable for us and give us a great opportunity to constantly adjust our services to the needs and expectations of our guests.

We are very happy that you had a great time in Mallorca and at our hotel

We are looking forward to welcoming you once again at the Condes de Alcudia

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nottinghamshire
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 May 2014

After reading the reviews we kept a open mind as different people expect different things, the rooms was clean and tidy but small bathrooms especially the toilet. The food was good and plenty of choice could do with more choice of drinks at lunch time. Busy at times and found it hard to always find a table.The lifts are small which gave us plenty of exercise running up and down the stairs no good for families or people with wheel chairs.Entertainment team very good but could do with doing some mature things for the grown ups at night as was rather childish and boring. Overall a good holiday at a reasonable price but would not like to be there in the peak season as was very noisy at night with doors being slammed by kids running in and out of rooms.

Room Tip: Could not advise as other people had also commented on the noise
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kenco0775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Gerente at Globales Condes de Alcudia, responded to this review, 26 May 2014
Thank you very much for your recent visit to hotel Condes de Alcudia

We highly appreciate that you took the time to let us know about your impression of your stay.

Please accept our sincere apologies for all the trouble you had. Our aim is to provide an excellent service and a high quality product.

We would like to thank you for constructive criticism and we will be pleased if you give further preference to our hotel.

We hope to welcome you back soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Globales Condes de Alcudia

Property: Globales Condes de Alcudia
Address: Avenida de la Playa, 4, 07410 Port d'Alcudia, Alcudia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Bar / Lounge Beach Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#12 On the Beach Hotel in Port d'Alcudia
Price Range (Based on Average Rates): £
Hotel Class:3 star — Globales Condes de Alcudia 3*
Number of rooms: 244
Official Description (provided by the hotel):
Spending a few unforgettable days in one of the most beautiful areas of Majorca, that's what we can offer you in this magnificent location in Puerto de Alcudia. Walks near the port, unforgettable evenings, and historic city walls are just a few of the opportunities for unbeatable experiences. Located in the center of Puerto de Alcudia at only 150m from the beach and 200m from the pedestrian area of Puerto de Alcudia. 244 rooms with balcony, with air-conditioning (heating/cooling), SAT TV, safe rental, bath, shower and toilet. 1 adults pool and one for children, with a varied evening entertainment program and day time activities. Golf, water sports, cycling are just a few of the local activities that you can find near the hotel. ... more   less 
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Also Known As:
Condes De Alcudia Puerto
Hotel Condes De Alcudia
Condes Alcudia
Condes De Alcudia Hotel
Globales Condes De Alcudia Majorca, Spain

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