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“Returned for a 2nd time... Amazing, fantastic, brilliant!”

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Globales Condes de Alcudia
Ranked #31 of 50 Hotels in Port d'Alcudia
Reviewed 15 July 2014

Just returned from a weeks stay at the Condes de Alcudia. Stayed 7th July to the 14th all inclusive with partner (both aged 22). We had previously stayed at this hotel 3 years ago and decided to return as we enjoyed it last time and loved the area.. AND I must say it has gotten so much better!!!!

The hotel overall is pretty much the same, clean and tidy. Our room was a good size (only let down was a tiny shower!) but wasn't too much of an issue. The room was cleaned and towels changed daily by the maid.

The hotel grounds are kept clean and tidy, there is an average sized swimming pool with plenty of sunbeds to use. There is an outdoor pool bar however bar staff do not serve all inclusive guests, instead you have to serve yourself,. This in itself didnt bother me, however, the all inclusive part is sectioned off from the main bar and you were required to scan yourself in using a barcode on your all inclusive band. This caused a lot of guests issues as many could not get their band to scan (including me!) It resulted in staff having to constantly be called over to help guests get through. (I would hope that this will be removed after this season because of the amount of people having issues!).

The food at the hotel excellent and much better than 3 years ago. Superb quality and choice for everyone.

The best part of our stay by far was the hotel entertainment team: Lizzy, DVD and Lewis.These were by far the best group of entertainers we have had at any hotel we've ever stayed at. They worked so hard and were so committed to everything they did. They are all very talented and came up with some excellent games and shows to keep everyone entertained.

The hotel is in a fantastic location, right in the centre of everything. The beach is literally a minute or so walk away and is gorgeous! one of the best beaches we've ever been on, sand is so soft and the sea so clear and tidy! Plenty of sunbeds to use but at a charge of 4,50 euros each per day. The beautiful harbour is also about a 5 minute walk away from the hotel and is a must see! The hotel is surrounded by fab shops and restaurants which stretch right to the other side of alcudia so you could walk for miles through the town if you wish. We walked to the other side of the town once which took at 45 minutes but you could get a taxi for 4/5 euros.

We ate out one night at the other side of the town at a restaurant called "Roma". The meal was wonderful (steak and chips!) the restaurant was packed full of guests just like it was when we went 3 years ago. Would recommend this restaurant to anyone looking to eat out.

Overall, we had a fantastic week and would recommend this hotel to everyone! Perfect for families and couples. We would definitely go back again and are considering going back with all the family next year!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank KirstieSibley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Gerente at Globales Condes de Alcudia, responded to this reviewResponded 22 July 2014

Best Regards
Dear Clients,
thank you so much for taking yor valued time to make a comments regarding your stay with us.
We are plesed to know that you had a pleasant holiday with us Hotel Condes de Alcudia.

It is nice to know that you enjoyed the variety of foods that we offer, the snacks is always served after each proper meal. and it will now be served at the pool área so that it will be more visible for our valued guests
We are also happy to know that you enjoyed the variety of quality cuisine that the chef had thoughtfully prepared for all our dear guests.

True that the hotel is located on an ideal location , close to the harbuor and near to numerous shops, that caters to different likings.

In behalf of myself , we would certailnly wish to welcome you and your family again on your next holiday.

Kindest Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 13 July 2014 via mobile

Stayed here for a week 3rd July 2014..everything about this hotel is brilliant,food,staff,rooms!!!! Really can't fault the holiday, beaches are lovely.entertainment through out the day and night is really good fun well done Lizzie,Lewis and the very funny DVD.would highly recommend this hotel!!!!

Stayed: July 2014
4  Thank Sampyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Gerente at Globales Condes de Alcudia, responded to this reviewResponded 22 July 2014

Dear Clients ,
We are please to know that you enjoyed your holiday with us, Condes de Alcudia
it is with such comments that gives us the enthusiasm to keep our good service.
We are also happy to know that you enjoyed the variety of quality cuisine that the chef had thoughtfully prepared for all our dear guests.

True that the hotel is located on an ideal location , close to the harbuor and near to numerous shops, that caters to different likings.

We will relay your comments to the entertainment team
We are looking forward to welcoming you once again at the Condes de Alcudia

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

Had a fantastic time at the Condes, good view from our pool view room on 5th floor.Great location central to walk to the harbour, main strip ( a short walk along beach front) and also to the old town.one small downfall snacks not much to choose from just hotdogs or make your own toastie or sandwich more variation could be added.Saved the best to last Entertainment team Lizzy, Lewis & Dvd best I've ever seen, very dedicated workers to keep guests entertained throughout the day and evening, Top team.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Welsh4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Gerente at Globales Condes de Alcudia, responded to this reviewResponded 22 July 2014

Dear Guests
thank you so much for taking your precious time to make a comment regarding your stay with us Condes de Alcudia
I am sorry that on certain levels your holiday did not live up to your expectations. I do hope I can address all the points that you have raised.
Your comments are very valuable for us and give us a great opportunity to constantly adjust our services to the needs and expectations of our guests.

We are very happy that you had a great time in Mallorca and at our hotel

We are looking forward to welcoming you once again at the Condes de Alcudia

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014 via mobile

Just returned from 2 weeks in the condes and would like to give a big UP! To the entertainment team who made it the best summer holiday weve had in years thanks to lizzie , dvd and lewis who were outstanding with the kids and adults , my kids are still talking about them , they were funny and involving and would go back in the future if the trio are still there they work excellent together with so much effort , hopefully see yous again , paul , pauline , taylor & mckenzie. Keep up the good work lol

Stayed: July 2014
2  Thank Candyball1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Gerente at Globales Condes de Alcudia, responded to this reviewResponded 22 July 2014

Best Regards
Dear Clients,
thank you so much for taking yor valued time to make a comments regarding your stay with us.
We are plesed to know that you had a pleasant holiday with us Hotel Condes de Alcudia.

We will relay your comments to the entertainment team
It would be a pleasure to welcome you again in the near future.

Best Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

I Stayed here last week with 5 friends all inclusive and had possibly the best holiday ever!
Hotel is clean, beds are changed everyday and the food is top quality.
Our thomas cook rep Gemma was great, she recommended the Pirate adventure show which we went to and it was fantastic!
The best part of the hotel is the entertainment, Lewis, dvd and lizzy made our holiday one to remember. Lewis introduced us party girls to the best bars in alcudia, one of which was uncle Micks lounge bar, great people and great atmosphere with good value for money.

I 100% recommend this hotel and area for a holiday, im going back in a couple of weeks!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank getluceee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Gerente at Globales Condes de Alcudia, responded to this reviewResponded 22 July 2014

Dear Client,

Thank you very much for taking the time and commented about your stay at the Condes de Alcudia

Your comments are very valuable for us and give us a great opportunity to constantly adjust our services to the needs and expectations of our guests.

We are very happy that you had a great time in Mallorca and at our hotel

We are looking forward to welcoming you once again at the Condes de Alcudia

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

Stayed here in june with my wife. We had a 4th floor room which overlooked the pool. Lifts too small only get 3 people in them. We had the best entertainment team ive ever had on holiday. Lizzy always bubbly, Lewis always game and DVD just amazing. Food was excellent always a good range and the selfserve bar is genius.would recommend this hotel to anyone looking to have good clean fun.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank fgb157
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Gerente at Globales Condes de Alcudia, responded to this reviewResponded 11 July 2014

Dear Clients,
thank you so much for taking yor valued time to make a comments regarding your stay with us.
We are plesed to know that you had a pleasant holiday with us Hotel Condes de Alcudia.

It is nice to know that you enjoyed the variety of foods that we offer, the snacks is always served after each proper meal. and it will now be served at the pool área so that it will be more visible for our valued guests



It would be a pleasure to welcome you again in the near future.

Best Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

We stayed here for 10 days from the 6th of june. Myself and family thought this was our best holiday yet. Allways entertainment and things to do 2 mins away from the beach and shops but the main reason we enjoyed the holiday so much was beacuse of the entertainment staff lizzy, lewis, dvd they were amazing they allways had us in stitches they are born entertainers by far the best entertainment team weve had on our holidays to date i recommend hi condes to anyone thanks again for a brilliant time see you next year.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank hannon26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Gerente at Globales Condes de Alcudia, responded to this reviewResponded 22 July 2014

Dear Guesta ,
we appreciate that you take your valued time to make a comment about your stay with us Hotel Condes Alcudia.
we are pleased that you had such a great time on your holiday.
We take pride in delivering the best service we can offer from welcoming you on your arrival to keeping your rooms cleaned daily and of course the choices of foods we offer.

We will relay your comments to the entertainment team.
We thank you so much and we will be pleased to welcoming you again in the near future.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Globales Condes de Alcudia

Address: Avenida de la Playa, 4, 07410 Port d'Alcudia, Alcudia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Bar / Lounge Beach Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#12 On the Beach Hotel in Port d'Alcudia
Price Range: £73 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Globales Condes de Alcudia 3*
Number of rooms: 244
Official Description (provided by the hotel):
Spending a few unforgettable days in one of the most beautiful areas of Majorca, that's what we can offer you in this magnificent location in Puerto de Alcudia. Walks near the port, unforgettable evenings, and historic city walls are just a few of the opportunities for unbeatable experiences. Located in the center of Puerto de Alcudia at only 150m from the beach and 200m from the pedestrian area of Puerto de Alcudia. 244 rooms with balcony, with air-conditioning (heating/cooling), SAT TV, safe rental, bath, shower and toilet. 1 adults pool and one for children, with a varied evening entertainment program and day time activities. Golf, water sports, cycling are just a few of the local activities that you can find near the hotel. ... more   less 
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Also Known As:
Condes De Alcudia Puerto
Hotel Condes De Alcudia
Condes Alcudia
Condes De Alcudia Hotel
Globales Condes De Alcudia Majorca, Spain

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