What a lovely hotel! I have never stayed in a cleaner place (most NHS hospitals would be proud of thier cleanliness) and I don't know what the management feed their staff but I've never encountered so many polite and eager-to-please people.
Take our arrival, we had booked a top floor room with a sea view and requested a double bed (if possible). When we got to the room it was indeed top floor and had a sea view but it was twin beds. I phoned down to reception to ask if there were any doubles and the lady apologised saying they didn't. 'Never mind' I thought, 'it's still lovely'. 5 minutes later we had a knock on the door and a maitenence man turned up with some cable ties to attach the 2 twin beds together! Above and beyond!
This was mirrored throughout the whole week by waiters, cleaners, reception staff and the ents team.
The food was delicious and changed on a nightly basis so you didn't get bored of the same thing. If you're not all inclusive you can buy drinks individually during the evening meal but it's far cheaper to pay €3 and get the all inclusive drinks (however be warned the wine and beer is not particularly good quality!). Drinks are included for breakfast regardless what deal you're on.
The hotel isn't really a 4* by British standards but it's still very nice (obviously there is no kettle etc as is standard in the UK). The only real criticism I have is of the evening entertainments which would, in all honesty, have been rejected by Butlins. But in fairness, it's not a hotel for people who want to go to Spain for the nightlife, more for people who actually just want a nice break. My girlfirend and I are early 30s and there is no way you'd catch us in a 'Dumpfh-Dumpfh' nightclub!
Overall I'd recommend the hotel and the area (a 19 minute walk out of Port d'Alcudia). Peaceful and relaxing.
- Official Description (provided by the hotel):
- IN GENERAL: The 4* hotel HSM President stands out for its situation in Aucanada, Alcudia, the resort is full of charm & tranquillity & upholds high quality facilities and good service. It is a perfect choice for couples who want to have a rest and chill out enjoying the privileged environment next to the sea. The hotel is open from May to October. LOCATION: The hotel HSM President boasts of an enviable location, in the privileged residential area of Aucanada, 1,5 km from Puerto de Alcudia and 4 km from the village centre. The beach is just steps away (15 m) offering spectacular view of Alcudia Bay. Aucanada is famous for its golf course Golf Aucanada, one of the most modern and impressive golf courses of Majorca. The hotel HSM President is the closest hotel to the golf course (1 km away) and offers free transport service for guests. Alcudia is situated in the north eastern part of the island (54 km from Palma and 60 km from the airport). Being located in one of the most desirable locations on the island with it's calm, extensive beaches, HSM President is a perfect place for families with small children. It offers idyllic naturals spots, such as Natural Park of Albufera or the forest Cas des Pinar. Alcudia Bay offers uncountable attractions: shops, bars, restaurants, water park "Hidropark", possibility to practice outdoor sports where water sports and cycling stand out among others. Many cyclists choose this area thanks to its incredibly enticing cycling routes that offer different levels of difficulty as well as spectacular views! ROOMS: The hotel offers spacious double and single rooms that present elegant and modern decoration and colours. All of the rooms include a bathroom, hairdryer, air conditioning, safety deposit box (extra charge), telephone, WIFI (extra charge), parquet floor, LCD satellite TV and balcony. Some of them offer an outstanding sea view. The hotel offers also Junior Suites, with extra space and a sofa bed and direct sea view! GASTRONOMY: The hotel offers half board, full board or all inclusive food and beverage packages. The restaurant, with a beautiful sea view, offers an extensive and modern buffet with a huge selection of cold and hot dishes as well as a wide variety of homemade desserts. The restaurant also offers dishes prepared instantly in show cooking. All meals are served in the style of a thematic buffet. Drinks in half board and full board are not included in the price (lunch and dinner). All inclusive offers (besides the 3 main meals) snacks between meals and all kind of drinks (beverages, hot drinks, alcohol) and ice cream throughout the day. The clients are asked to wear suitable clothes for dinner. FACILITIES: The hotel offers 3 swimming pools for adults, and one for children. There is a terrace with sunbeds and sunshades. The "Wellness and Spa" area with beautiful sea view offers an indoor swimming pool with hydrotherapy, Turkish bath, jacuzzi, sauna, chill out area and a gym. One must be at least 16 years of age to access the spa area. Bar service is available at the pool. Inside of the hotel there is an indoor bar and spacious, cozy common areas, as well as a game room. CHILDREN: The hotel offers for children: swimming pool, playground and mini club. Also baby cots and high chairs are available in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. Pool towels and bathrobes for rent (with a deposit). WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. Massage service (extra charge). We accept both Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Mini club for children. Billiards (extra cost), table tennis, tennis court and volleyball in the complex. The hotel is specialized and certified in cycling tourism: not only does the hotel have a well prepared storage room for bicycles, but it also offers general information about cycling routes, meals adapted to the cyclists' needs, etc. Possibility to practice sports in the area. ... more less
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- Also Known As:
- Hsm President Hotel
- Hsm President Puerto Alcudia
- Hotel Hsm President
- HSM President Golf & Spa Majorca, Spain