Booked in for 6 nights from 25th May. The hotel has very nice clean and modern public areas. I had booked a two bed apartment which was in bloc 2. The room was dark and dingy and a nasty smell emitted from somewhere. I asked to be moved to a more pleasant room, but they were not particularly helpful. The cleaner came and tried to sort the smell, but left us with a fresh air spray, which I found laughable. At the back of the block there is a very stagnant looking pond with ducks.. Which may have been the problem. Also the kids area was smelly. I could not understand why the quiet adult area was put next to the kids splash and play area.
The staff are pleasant though. We all hated the smell and there was a lot of feral cats about. This needs to be sorted out. We all decided to move on somewhere else and checked out on the 27th May and booked into the Sentido Pula Suites Golf and Spa Hotel. Which was lovely.
I was not pleased with the Viva Tropic and would not return. The accommodation which we had definitely was not 4*.More