We just came back from a two weeks holiday at this hotel. We had "all-inclusive" for the entire stay. This is a great family hotel in Alcudia. In general we are very happy about our stay! The hotel is very clean and well kept.
Reception - Very friendly and helpful staff.
Poolbar - Here they served light snack for lunch such as pizzas, salads, hamburgers etc. A very nice alternative to the lunch buffet. In the poolbar you could go and get a drink all day, small bottled water, ice creams and fresh fruit. The bar menu had a wide selection of different drinks with or without alcohol. Waiters was friendly but a little bit pushy on the tipping and this i found a bit uncomfortable. I would have given them more if they didn't asked for it.
Restaurant - Great service! Very patient and proffesional staff. It is unbeliveable how they could keep the restaurant so clean and tidy even with so many children dining there. The breakfast buffet had a great variety of cold cuts, eggs, omelets on request, fresh fruit, nice coffee and several different juices. The lunch and dinner buffet had a great choice of cold and hot dishes, pizzas, paella, desserts, cheese, salads, fresh fruits, bread, childrens buffet etc. They also had evenings especially with seafood, sushi, tapas and so on. Every day the also prepared several choices on request such as lamb, beef, pasta, salmon etc. It was always something for everyone. And the quality was good. The waiters served drinks at the table. Please note that if you want to sit outside you have to be very early in the restaurant. People often queued up 15 minutes before it opened as it was only limited tables outside.
Room - We had a one bedroom apartment. It was very clean and nice. The shower was just great! Our room was facing the street, and it was a little bit noice from the garbage timbers but not to bad. We had a partly ocean view. I am happy that we got a room in the end of the corridor as it was a lot of noice from people passing by the doors. They could definetly do some improvements about the isolation.
Pools - The childrens pool was very good. A lot of fun for the children. The water was a little bit cold, but not to bad at all. Quite a few different slides. It was also a small pool for the youngest children and the main pool was absoutely great. The relax area/pool for 18+ was excellent!
Entertainment - We did not try any of the day activities but we did watch the show almost every evening. The childrens "Bufo show" was ok, but i would have loved to see a little bit more enthusiastic performers. It was almost the same every night, so even though our son loved it i think this is a place for improvement. We also had the same experience for the main show. This was not very impressive.
If you had "all-inclusive" you could rent pool towels for free and you could change them 3 times per week.
The hotel had two washing machines and one dryer that you could use for free. This was great, but be aware that it took more than 2 hours to wash your clothes, and it was not possible to reserve the machines so you just had to go and check if it was available. The hotel also had laundry service and the price was about 15 euro for 5kg (Wash and dry).
The hotel is very close to the beach. Just a short walk. And the beach is just fantastic! This must be one of the best beaches in Europe.
Overall, we had a great holiday and it is possible that we would come back sometime.
- Official Description (provided by the hotel):
- The Zafiro Tropic is located just 200 m. from the stunning beach of Puerto de Alcudia. Its services, facilities, gastronomy and friendly staff will make you have some unforgettable holidays in Mallorca. ... more less
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- Also Known As:
- Viva Tropic Hotel Port d`Alcudia
- Viva Tropic Puerto Alcudia
- Viva Tropic Alcudia
- Alcudia Viva Tropic
- Zafiro Tropic Majorca, Spain