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“Booked up to return”
Review of Zafiro Tropic

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Zafiro Tropic
Ranked #13 of 48 Hotels in Port d'Alcudia
Certificate of Excellence
Newcastle upon Tyne, United Kingdom
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Booked up to return”
Reviewed 28 October 2013

Have stayed twice at this hotel, once in October and once in August.

Arrived both times on a Tuesday, which is the busiest day for the hotel. Whilst we have had to wait a little to check-in, reception do have a system in place to ensure any delays are minimised.

Due to its location, we have always stayed on a self-catering basis as there is plenty of restaurants around the port area that are reasonably priced. However, the food in the hotel when we have used the facilities has always been nice.

The hotel itself is very clean, well maintained and they are very mindful that most their guests are families, so the evening entertainment ends at about 2230.

Pools early in the day can be a bit on the cool side early in the day, but warm up quickly. The pirate pool is firm favourite with our young son and you can generally always get a bed or seat. Would like to see the pirate ship modified so to have a non-slip floor covering to help prevent any slips. Would also like to see the stairs leading up to the ship replaced with ramps.

Mini-golf whilst basic, has always been a hit with our son. Have never used the kids club, so can't comment on that aspect.

Rooms are spacious and clean with a good level of facilities. Not many english channels, so might want to pack a DVD player.

The hotel is set slightly back from the main road to the port, so traffic noise is minimal at night. About a 5 minute walk to the beach, 10 minutes to the port and about an hour to Alcudia old town. You can walk to the strip where the Bellvue is located in about 30 minutes, but we prefer the port area. Taxis and buses are reasonably priced.

There are plenty of shops within a 10 minute walk if you are self catering and again they tend to be reasonably priced.

As long as the hotel is maintained and run as it has been in the past, I think guests will continue to return.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Glen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (164)
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Bradford
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 28 October 2013

Stayed here for a week at the beginning of October, and just want to add our praise to the previous reviews.
Hotel location is ideal, only minutes from the beach, and if you're feeling up to it 15 minutes from the Old Town in the other direction. Hotel was clean and the staff all very friendly and helpful.
Room was very well equipped, with maid service all but 2 days of the week. Loved the wet-room with the large shower. Had a balcony looking out onto the main street, with a marina and sea view at a distance.
Loved the over 18 pool area, and when we weren't on the beach we were crashed on the beds surrounding the pool. The indoor pool in the spa was great, and usually warmer than the outside pools.
The on-site supermarket was great for your early-morning pastries, as we were self-catering, but larger local supermarkets were only minutes away.
Enjoyed some of the evening entertainment, in particular the Elvis and Motown tribute shows, and a great way to wind down in the evening.
A previous reviewer mentioned the lack of English TV channels, but we found the majority of the Spanish channels had the option to change the audio to English, with Spanish Subtitles.
Overall, a great place to unwind and relax in the Spanish sun, and we wouldn't hesitate to book again.

Room Tip: Go for a higher room facing outwards to get the views.
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  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank Pacman1854
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlewich, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 October 2013

brilliant lady on reception when we arrived very on the ball fabulous room we had garden room overlooking garden and pool on top floor great views. everywhere was very clean and fab large comfy bed.. the beach is 5 min walk and lovely long golden beach. everyone was great and can't wait to go back.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank angela h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 October 2013 via mobile

Me and my partner stayed for a week at this hotel with our 18 month old baby.she loved it. There was great kids entertainment. The service was excellent.
We stayed in a studio apartment and it was nice. There was a lovely walk in shower and the room was clean. The only downside is getting charged 28 euros for a cot.
The hotel was very clean and loads to do for ny daughter. The only negative is that the pools were freezing but the inside pool was gorgeous.
We went self catering but ate dinnee twice and it was outstanding. It was all you could eat and great food.
The location was amazing it is ashort walk to a gorgeous beach and all the restaurants are nearby.
Overall a great holiday

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kathrynd1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 October 2013

An off-season break in April so rain was expected, but that did not spoil our stay. The hotel was still quite busy and vibrant. Helpful staff, clean and well appointed rooms. Our top tip would be to pay for the all inclusive deal as the food is very good and the evening buffet has great choice. A 15 min walk will take you into the old town, which is beautiful and has some good restaurants

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DanDanDann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 October 2013

Stayed here in August for 10 nights with my husband and our 3 children (ages 12,10 and 4). We have previously stayed at Viva Palmavoa several times and at Viva Malllorca and, I have to say, this hotel was not at the same standard as the other vivas we've styled at.

Positives: The rooms were good (we stayed in a double apartment) and the all inclusive food and drinks were also good (albeit the service for drinks was very very slow to the point where we gave up a few times). Pool areas were clean and the location was very good ( a few mins walk from the beach). The kids club was good for younger kids- our 4 year old enjoyed the games and football.

Negatives: The staff were not as friendly as in other Viva hotels and in some cases they were rude- particularly the female receptionists. The pool was really cold and the children's pool is located too far away from the other pools.

Overall, a good holiday but we would try another Viva or return to Viva Mallorca or Palmanova if returning to Majorca again.

Room Tip: The royal terrace rooms look really good
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Miskin5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Finland
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 October 2013

We (family of four, kids aged 3 and 8) stayed at this hotel for 8 nights in september 2013. We had booked a royal top terrace apartment and this was truly a good choice. The apartment had a nice terrace with own jacuzzi. There are some things that make this hotel an excellent choice for families: the pool area, food and location. Only thing that could be improved is the service at reception and the bar. Some of the staff was not so service minded. No extra smiling there. Then again the staff at the restaurant were very nice and much more service minded.

The pool area is very good. There are three different pool areas. One for children, one for adults and one for everybody (including kids). The water temperature was ok when we where there (we had a nice weather about 25-30 degrees celsius outside temperature). The hotel also offers a nice spa with a small pool and two different saunas.

We went half-board which was good. Especially the dinner was very good and they had nice themes for every evening. Breakfast was ordinary. Next time we will not go half-board as the breakfast just is not worth the money. Dinner however was.

The location is very good. You have the lovely beach in 3-5 min walk. Also the port of alcudia is very near. The lovely oldtown of Alcudia is also within walking distance (about 10-15 min walk). You also have low-price supermarkets (Lidl, Eroski) within 5 min walking distance. Despite this excellent location you don´t have any traffic outside the hotel. The main road is 2-3 min walk away.

The room was very good and clean. We went for the royal roof top terrace with boat balcony and terrace. This was not cheap, but well worth the extra money. We just loved the views over both the mountains and the sea. The room was quiet and we also had sun all the day from about 10 am to sunset.

Would I recommend this hotel? Definitely. Will we go back? Absolutely.

Room Tip: Royal roof top terrace - it´s well worth the extra money
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  • Stayed September 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Scandic_family_of_4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Zafiro Tropic

Property: Zafiro Tropic
Address: C/ Anselm Turmeda, 1, 07400 Port d'Alcudia, Alcudia, Majorca, Spain (Formerly Viva Tropic & Spa)
Phone Number:
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Port d'Alcudia
#9 Luxury Hotel in Port d'Alcudia
#12 Family Hotel in Port d'Alcudia
#14 Romantic Hotel in Port d'Alcudia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Zafiro Tropic 4*
Number of rooms: 319
Official Description (provided by the hotel):
The Zafiro Tropic is located just 200 m. from the stunning beach of Puerto de Alcudia. Its services, facilities, gastronomy and friendly staff will make you have some unforgettable holidays in Mallorca. ... more   less 
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Also Known As:
Viva Tropic Hotel Port d`Alcudia
Viva Tropic Puerto Alcudia
Viva Tropic Alcudia
Alcudia Viva Tropic
Zafiro Tropic Majorca, Spain

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