We had a great time with kids playing in the pools or enjoying the many activities.
The lunch restaurant is not a good choice but the dinner a la carte is reasonably priced and a good choice with evening shows.
The housekeeping was ok. Workout was small but well maintained.
The reception is not to standards. They give wrong information when they do not know and there is no point in telling them about things to be arranged like missing linens or lightbulbs (catch the service-minded maids instead). The most serious issue was their lack of control with airport transfer organized by themselves. We waited 55 minutes after agreed pickup time (confirmed twice) and they took no responsibility for their shortcomings and only repeated over and over again that it "would be in 5-10 more minutes" which made our return travel very stressful. We made it to the plane with minimum margin and high pulse.
If it had not been for that last impression we would probably go back again as it was the most complete family hotel facilities we have seen.
- Official Description (provided by the hotel):
- The Zafiro Tropic is located just 200 m. from the stunning beach of Puerto de Alcudia. Its services, facilities, gastronomy and friendly staff will make you have some unforgettable holidays in Mallorca. ... more less
- Reservation Options:
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- Also Known As:
- Viva Tropic Hotel Port d`Alcudia
- Viva Tropic Puerto Alcudia
- Viva Tropic Alcudia
- Alcudia Viva Tropic
- Zafiro Tropic Majorca, Spain