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“Quite pleasant for the price you pay”

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Eix Alcudia Hotel - Adults Only
Ranked #9 of 48 Hotels in Port d'Alcudia
Certificate of Excellence
plymouth, England
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Quite pleasant for the price you pay”
Reviewed 7 February 2012

2 friends (ages 28 & 34) stayed here. Overall it was a pleasant stay, for the price we paid.

Positives - great location within Alcudia next to the beach, shops, restaurants, good price, rooms clean, staff were competent. Has a pool and evening entertainment / day time activities should you wish to take part. Close enough to entertainment but located in a street far enough to not hear the night time noise.

Negatives - Breakfast was buffet style, nothing special but OK. Hotel was surrounded by families with young children which is quite annoying. Pool isn't heated and partly sheltered from the sun depending on time of day. Staff although competent and helpful don't give the most warming welcomes but that didn't bother me much. Seems to occupied mainly by Brits or Germans!

Room Tip: Make sure you get rooms which don't over look the pool side. We stayed on the side with road whi...
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  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank travel_butterfly_JEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (374)
Date | Rating
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  • English first
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English first
Cumberland
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 December 2011

This excellent hotel in puerto Alcudia is one we have went on holiday for the last 8 years . We find the hotel just what we wanted ,the buffet style meals are excellent you can eat as much as you can eat & the choices was fabulous .The staff are the best , cleanines, reception but the( bar staff are just great & good fun . ) rooms r cleaned every day with clean towels, Entertainment is just what u get on holiday dut good fun. swimming pool is well maintained & clean , beech & shops just a short walk . the old town of Alcudia is a nice walk to the market & is great fun. their is lots to do & see. the hotel has entertainment for the kids , we are going again next year . Thomas .

Room Tip: Top floor with a pool view
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  • Stayed May 2011, travelled with family
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Helpful?
6 Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 October 2011

the hotel was excellent the cleanines of the hotel was superb the buffet style meals were really good u could have as much as u wanted the choices was fab as u colud have fish, meat and salads the breakfasts was buffet style as well the rooms was cleaned every day with clean towels each day the balconey view was ok the entertainment was average the staff was friendly the air conditioning worked well it was very airy throught the hotel the hotel was not too far from the beech and the shops the swimming pool was good the bar was average priced for drinks would be happy to stay in this hotel again

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank 186225Rachel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Alcudia Hotel - Adults Only, responded to this review, 25 October 2011
Hola
Thanks for your nice review.
We will keep working hard and doing our best.
Hope to see you again
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melksham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 October 2011

Hotel stoped in 80's, Dining room and rooms needs renovation.Staff on reception was unhelpful.On arrival (midnight) nobody offer any drinks or food,when i asked,receptionist didn't understood me.I was happy,then we was just half board there,becouse food wasn't fresh.Jacket potatoe and pasta was discusting.Even watermelon taste horrible.Choice of food was very good ,but so what if most things was uneatable.Fresh rolls every morning,so grab a roll and butter.It was my breakfast.They recycling food from days before.I didn't try eggs,but my husband said they are not good.Hotel was clean.The best was location,just 5 min.walk to lovely beach. 6 euro deposit for remonte control.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank kamila k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
darlington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 October 2011

The hotel is old but has been renovated. It is well placed for the attractive port and is 15 minutes walk from the walled town of Alcudia. The meals are excellent, varied and one can eat as much or as little as you like. The staff are willing and friendly. The rooms are clean and all appear to have balconies; although some face the street so ask for a pool facing room. The drinks in the bar are reasonably priced. The evening entertainment when we stayed there appeared to be targetted at an older audience. Altogether a relaxed and pleasant stay. The pool was well maintained and clean. Chilren were staying there with their families and appeared welcome by the staff.

Room Tip: Ask for a poolside room as some rooms face the busy street. Bar closes at midnight so don't expe...
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  • Stayed October 2011, travelled with friends
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    • Service
Helpful?
2 Thank southernkent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Alcudia Hotel - Adults Only, responded to this review, 18 October 2011
Hola
Thanks for your nice review
Hope to see you again
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 October 2011

Travelling party: me, my 2 children (7yrs & 13yrs), my parents 60+.
First impressions - Pleasant looking hotel, fabulous location within Alcudia port area.
I can 100% agree with all reviews relating to the reception staff at this hotel, they are rude, unhelpful, uninterested, patronising and generally very unwelcoming. I would strongly advise you only speak to them when you really have too - check in/out. However, this is not the same for any of the other staff at the hotel, they all were very pleasant and friendly.
The hotel throughout is airy and very clean, the houeskeeping staff work incredibly hard and do an amazing job.
Our room was comfortable and adequately sized for me and the children, air conditioned, again very clean and cleaned daily. I agree that it would have been nice to have a light of some sort on the balcony. Unfortunately my parents room, lower ground overlooking the pool had a bad mosquito problem but this isnt a issue the hotel could really resolve as its more of an enviromental problem.
First time half board and it was a real treat. Hours suited our family perfectly. Dining room was efficently operated, wide choice of fresh food available and we all found something we liked each day. Breakfasts were outstanding and the best coffee! One point, we found the drinks to be slightly pricey in the evenings. Cheaper upstairs in the bar.
Swimming pool was not large but warm and clean. Plenty of sun loungers but could imagine their may be a shortage in peak season.

Overall, this hotel was a great base and would be very interested in staying here again.

(Note: DO NOT buy your Hyro Park tickets from the receptionist, better prices at the park and typically the receptionist pleaded complete ignornance)

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank DartmoorSparky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Alcudia Hotel - Adults Only, responded to this review, 11 October 2011
Hola
Thanks a lot, your review is very helpfull to us.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottish Islands
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 September 2011

Just spent an all inclusive week at the Hotel Alcudia. Nice quiet area and central to shops, resturants, marina, bus stop and beach. On arrival the person on reception was quite abrupt and we felt like we were being shunted off to our room just to get out of his way. We found the lift by ourselves and located our room. It was basic to say the least, hard beds and poor lighting and none on the balcony. The air conditioning didnt work properly and the lavatory pan wasnt fixed to the floor, the hairdrier billowed out black smoke before it gave up completely. The bottom of the bathroom door (we can supply photos) was in a state of decay and small insects appeared to live in the rotton woodwork and crawl around the floor We decided to leave it till we saw the Thomson rep in the morning. We raised our concerns with him and he promised to get us moved to another room the next day. Therefore we didnt unpack as we expected this to happen. We waited till the middle of the next day and went to reception to ask when we were to be moved - only to be snapped at by another receptionist who said "a rep cant move you to another room". We just had to settle for what we had and accept it.
There was always and adequate supply of food although at times it was difficult to distinguish one type of meat from another. Plenty of fresh fruit and salad even if it didnt change from day to day. The pudding was the same every day apart from the colour of the jelly changing and rice pudding was someimes substituted by creme brulee. We were pleased we only booked a week and not two. Bar staff were very pleasant and agreeable, they worked hard as did the waiting and cleaning staff. Rooms were cleaned daily and towels were changed daily. Own brand drinks, tea and coffee was availible on request at the bar but served in plastic cups to all inclusive guests while half board/ B&B guests were given proper glasses. Some of the evening entertainers were quite good, especially the singers. The public areas of the hotel were up to an acceptable standard but the bedroom was far from 3 star in our opinion. We did like the area and felt it was a very safe and quiet place and we would certainly return to Alcudia and if the reception staff were trained sufficiently to be polite to guests, the food was improved and the bedrooms were decent we would even consider going back to the same hotel. I agree with the point of one of the other guest reviews about being polite and getting the same in return but Im afraid that in this case three seperate receptionists were verging on being rude to us without any reason to show this type of behaviour especially when they are the first point of contact with tired and weary guests on their arrival.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Julia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardeix, e-commerce at Eix Alcudia Hotel - Adults Only, responded to this review, 29 September 2011
Hola
Thanks for your review, it is very helpfull for us.
we hope you will return and see the differences.
best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Eix Alcudia Hotel - Adults Only

Property: Eix Alcudia Hotel - Adults Only
Address: Calle de Teodor Canet 43, 07400 Port d'Alcudia, Alcudia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Port d'Alcudia
#3 Romantic Hotel in Port d'Alcudia
#7 Luxury Hotel in Port d'Alcudia
#8 Family Hotel in Port d'Alcudia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Eix Alcudia Hotel - Adults Only 4*
Number of rooms: 210
Official Description (provided by the hotel):
With a typically Majorcan character, pleasing, built on four floors and with two lifts, located in the north of the island of Majorca, right in the Puerto de Alcudia and 150m from one of the most beautiful beaches on the island. ... more   less 
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Also Known As:
Alcudia Hotel Puerto
Eix Alcudia Hotel - Adults Only Majorca, Spain

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