Firstly I cannot understand why people have given this hotel good reviews. Our experience wasn't a good one staying here. The hotel really need to change the menu in the restuarant - we found the food very very disappointing indeed. I wouldn't have given the food they were serving to animals let alone humans. We are not a fussy family - but we do have standards. Also the staff need to go a customer service course - they have no people skills apart from the young lady stood at the entrance to the restuarant - she always had a smile on her face.
The rooms were very very small - we didn't expect to have such a small room - we even had to share the bedroom with my partners daughter. Usually we have stayed in a room which is divided off from the other sleeping quarter. The rooms really need updating - and should only be single rooms not for a family. The bathroom was very small but wasn't a big problem as you don't spend that much time in there anyway. We had to ask to be moved from the room we were allocated as it was so noisy late at night. The room we were moved to on the other side was just as bad really. I feel bad for giving this hotel such a poor review but really I thought it would be useful for people to read before they book. We ended up eating out at other restuarants because we couldnt face the hotel one. There was a small fridge in the room which was handy to keep drinks cool and the airconditioning did work quite well. They are the only things I could say was good really. We did get clean bedding and towels every day - we didn't have a problem with that. We hired a kettle for 8 euros for the week.
There were enterainment on an evening - Elvis act, Whitney Houston, Robbie Williams just to name a few - they were all not very good.
The pools aren't as big as they look in the photos - they are alot smaller. We never saw anyone cleaning around the pool area at all. There is a large tree that drops some sort of berries - they made it look very messy and weren't cleaned up all the time we were there.
- Official Description (provided by the hotel):
- Come and experience our newly refurbished 4* hotel, brand new for 2016, with 219 rooms all of which have undergone a complete change for the new season. The newly improved areas of the hotel include: all the rooms, outdoor swimming-pool with children's play area, and the restaurant. Free WiFi throughout the hotel. This hotel also includes a wellness terrace on the first floor, with sunbeds, a sauna and a jaccuzzi. ... more less
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- Also Known As:
- Js Sol De Alcudia Hotel
- Sol De Alcudia
- Hotel JS Sol De Alcudia Majorca, Spain