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“Excellent Relaxing Holiday” 5 of 5 bubbles
Review of IBEROSTAR Ciudad Blanca

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IBEROSTAR Ciudad Blanca
Ranked #9 of 48 Hotels in Port d'Alcudia
Certificate of Excellence
Leicester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent Relaxing Holiday”
5 of 5 bubbles Reviewed 10 May 2014

We stayed here last week for 5 nights, the hotel is ideally situated on the beach front, and is around 45 mins from the airport (we had private transfers), outside the hotel is an array of shops and fast food restaurants (the curry house Maharaj was beaut!).

Saying that the food at the hotel is also of very high standards with a good variety of choice for breakfast lunch and dinner so i would definitely recommend the all inclusive option. The rooms were very spacious we were fortunate enough to have a sea view room and wasn't disappointed, the room had 2 bedrooms large bathroom, kitchen area, sitting area and a balcony.

The entertainment although cheesy at times was thoroughly enjoying too, the entertainers work very hard round the clock with both the children and the adults (Robin one of the entertainers was lucky to beat me at ping pong).

Would definitely return at some point either this year or next

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Saqib B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,218 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (184)
Date | Rating
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English first
Solihull, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

We were the first guests of the 2014 season.From the moment we arrived until the day we left,we were so well looked by excellent well trained staff.The facilities for both adults and children were very good.Great location adjacent a safe sandy beach.Excellent choice of hot and cold food,all of which was of a very high standard.Looking forward to returning later in the year

Room Tip: Stayed in block 6,suite 208.Felt a little cool first thing in the morning,but that would be a bonus...
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  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank alan w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

I spent the weekend here with boyfriend and we were both very happy with our stay.

We were looking for a sunny weekend away and all I cared about was a nice clean hotel with a beautiful pool to relax by. I was very pleased when we arrived to see the beach was also across the road from the hotel. (Although we did spend most of our time by the pool)

Location outside of the hotel was nice (lots of touristy shops and cafés) however the hotel facilities itself were much more appealing for us. (Buffet breakfast, lunch and dinner)

If you're looking for a hotel to enjoy some sun by the pool and/or sunbeds by the beach this is the place to stay in Alcudia.

My only advice is if you are catching the shuttle bus from the airport be prepared for a very long and hot ride (it took about 1.5 hours to get to the hotel)

Also as an FYI - Taxi from the airport costs about €80

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank Taaaara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 6 December 2013

Positioned on a clean sandy beach with calm to gentle waves. Accommodation lovely. Service friendly and helpful. Choice of food amazing in main restaurant. Also hot or cold food in outside partly covered food bar. Easy to walk to marina along beach walkway or walk the other way to quieter parts of beach. We bought a beach umbrella and also hired bicycles and rode to other beaches along the coast. Hotel provided packed lunch if ordered. Fantastic holiday! Didn't watch evening entertainment though. Walked out each evening .

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank 3Juli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Ciudad Blanca, responded to this review, 12 December 2013
Dear Guest,

Thank you for sharing your thoughts and experience at our IBERTOSTAR Ciudad Blanca hotel; guest satisfaction is our number one goal and there is nothing better than achieving it.

We also appreciate your praising comments on our gastronomy offer because in IBEROSTAR we know that meals are a very important aspect of our guests' overall holiday experience, this is why our professional Chefs strive on a daily basis to prepare a wide variety of typical local dishes as well as the best international delights in order to please all palates, it is very enjoyable to read that we could conquer yours.

Moreover we thank you for pointing out the great location of our hotel, with direct access to the beautiful and endless beach of Playa de Muro and the many shopping and dining options on the doorstep.

Once more, thank you for your visit and time; we would be enchanted to accommodate you once more in our hotel on your next visit to Majorca.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Ciudad Blanca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 October 2013

Was only going to stay for 6 days from the end of September 2013, on a business holiday, but extended it to10 days because I enjoyed it so much. I was welcomed by one of the very friendly and helpful receptionists, and was allocated a comfortable suite in the main building: Bedroom, sittingroom, kitchenette/diningroom, and a balcony with a view over the swimming pools, sea and beautiful mountains. I found the bed comfortable, there were plenty of cupboards, and it was lovely also to be able to relax on one of the two sofas in the sittingroom, and allow myself to be inspired by the view.The bathroom was lovely, with all the amenities I needed, fresh and plentiful towels, soaps and shampoos. All very clean. As I needed to work for some hours every day, it was also very helpful that it was possible to choose when I wanted the room cleaned.

It was beautiful sitting on the balcony, watching magnificent sunrises and sunsets.

The hotel is set in magnificent landscaped flower gardens, with lots of room for walks, and I experienced no difficulty in getting a sunbed at any time. I also appreciated that there were two separate swimming pool areas, one large shallowish pool with a lovely little "river" with a bridge that children could swim under, and one deeper pool in a more secluded area.

There were lots of activities for children, and all kinds of evening entertainment, from stage/ musical shows and crooners/singers in the outside bar area. The food was excellent, and it was good to experience a hotel breakfast with real fried eggs (not the "artificial" scrambled ones) and bacon, and lots of choices of everything. I specially want to emphasize the outstanding waiter service, clearing away dishes immediately, and the fact that all the staff always had a smile and a friendly "Holla".

The location is excellent, a short walk to the centre, bus service (frequent) just outside, and a lovely long beach right in front. The little tourist train passes, and the horse and carriage. When I booked I knew that this was a family hotel, and expected a lot of noise, but what I experienced was a quiet room, peaceful gardens, and enough life to feel that I was alive.

Earlier reviewers have commented on the payment for wifi over 30 minutes per day. I had no problem with this, to me it is perfectly fair that people who don't use wifi all day don't pay for it. I needed wifi, paid for it, and found it efficient.

My only "problem" was that I never managed to get the cookplate hot enough to boil water for tea, and there was no electric kettle, and I did miss having my quiet morning tea before facing the world. The guests were people from many nations, and of all ages. All seemed to be enjoying themselves.

I am looking forward to my next visit - this hotel met all my requirements and had a lovely, friendly atmosphere.

  • Stayed September 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Gerd H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Ciudad Blanca, responded to this review, 29 October 2013
Dear Gerd,

First of all we would like to thank you for choosing our IBEROSTAR Ciudad Blanca hotel for your business holiday in Majorca and for the time and effort you spent to write your kind comments, our main goal being to achieve maximum customer satisfaction we are enchanted to read that we have been successful on this occasion and that you decided to extend your stay among us.

Moreover, the passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to taste the best of the local cuisine as well as the finest international delights.

We also thank you for your kind words towards our staff, their kindness and helpfulness being one of our hotel's main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Finally, we are grateful for your positive mention on your room, as we want to offer spotless and comfortable accommodations to our guests and ensure an excellent and relaxing rest during their holiday in our hotel.

Once more, thank you for your visit; we hope that you had a pleasant journey back home and look forward to welcoming you again at your earliest convenience.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Ciudad Blanca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haarlem, The Netherlands
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 19 October 2013

Recently spent 10 days here, all inclusive, in a garden view apartment. This was very spacious and exceptionally clean, plenty of storage space and a full-size refrigerator. We were in apartment 4002, 30 seconds from the pool and 1 minute to the restaurant. There was no noise at all at night. The food was very good, plenty of choice at every mealtime. There was always plenty of entertainment for children, although in the height of the season there could be too many children if going as a couple. At the time we went the child level was acceptable. The staff were very friendly and helpful and the level of cleanliness in all areas was second to none. Just one point, as the evenings were quite dark, a couple more lights would be helpful by the bridge as it is quite difficult to see the steps. All in all a very nice place and would return.

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Pauline K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Ciudad Blanca, responded to this review, 21 October 2013
Dear Pauline,

We highly value the time you spent to share your experience and suggestions about our IBEROSTAR Ciudad Blanca hotel, being fully aware that listening to our guests' feedback is the way to go to guarantee wonderful vacation memories to all our guests.

We took good note of your comments on the lighting of our outdoor area at night; we thank you for your suggestion and commit to improve on this point.

On the other hand, we are grateful for your highlight on the cleanliness of our indoor and outdoor installations as in IBEROSTAR we strive to give total confidence in this area, knowing that hygiene and cleanliness are aspects of primary importance for our guests to feel comfortable in our hotels.

We also appreciate your praising comments on our gastronomy offer as in IBEROSTAR we know that meals are a very important aspect of our guests' overall holiday experience, this is why our professional Chefs strive on a daily basis to prepare a wide variety of typical local dishes as well as the best international delights in order to please all palates, it is very enjoyable to read that we could conquer yours.

Last but not least, we thank you for your kind words towards our staff, their kindness and helpfulness being our hotel's main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Once again, thank you for your praising comments, we hope that you had a pleasant journey back home and look forward to welcoming you again in our hotel on your next visit to the beautiful island of Majorca.

Kindest Regards,

Online Reputation Manager
IBEROSTAR Ciudad Blanca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Velburg, Germany
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 15 October 2013

Spent a four day weekend in Port d'Alcudia, Mallorca, Oct 12 -15, 2013 at the Iberostar Cuidad Blanca and while no one suffered, I am not sure I will go back. The good: it is a very nice location right on the beach with less than a mile to walk into the main part of the Port; it's clean and the staff is super helpful when they have a chance. This is a very large property and they often have only two staffers at the front desk and there is often a line, so can be difficult to get into a real conversation with them about a favorite restaurant or thing to do in the area. When you can, they're very good. Breakfast was excellent with some changes every morning.

The less good: many of the lower floor rooms are noisy. The halls echo and it can be difficult to get to sleep early or sleep late. If you want a Mohito, or Long Island Iced Tea, you have to wait till 6:30pm for the main bar to open. Otherwise, you're out of luck. Perhaps I am the only one who would like a mixed drink in the mid-afternoon. Part of a vacation is to relax, where I am and not have to go 'down the street' to have a drink.

Decor is outdated and there are some cracks and other similar issues.

Others in my group were more impressed and maybe I am being too critical, but I think I will vote to roll the 'trip advisor' dice and find another hotel in the area to enjoy when we next visit. Mallorca is a really fun and affordable place. Visit if you can.

Room Tip: Get a room as high up as possible.
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  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Whataniceday25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Ciudad Blanca, responded to this review, 17 October 2013
Dear Guest,

As to us the vision of our clients is the key to complete guest-satisfaction, we are very grateful for the time and effort you spent writing this review on your recent stay at our IBEROSTAR Ciudad Blanca hotel. We are fully aware that this is the best way to achieve superiority and excellence in our daily services.

Further, we would like to point out that despite the fact that our hotel was built a few years ago, we do our utmost to take good care of it, maintaining all of the installations the best we can; nevertheless we took good note of your comment and commit to revise the possibility to renovate some of the areas to ensure spotless and comfortable accommodations to all our guests.

We also took good note of your comment related to the possibility to enjoy a mixed drink in the afternoon and will pass it to our head of department in order to study the possibility to offer this service in the future.

On the other hand, we thank you for pointing out the perfect location of our hotel, right on the beachfront with direct access to the beautiful Playa de Muro, and within a walking distance to the many shopping and dining options on the doorstep.

Further on, we also appreciate your kind words towards our staff, their kindness and helpfulness being our hotel's main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Last but not least, we would like to thank you for your comment on our gastronomy offer as in IBEROSTAR we know that meals are a very important aspect of our guests' overall holiday experience, this is why our professional Chefs strive on a daily basis to prepare a wide variety of typical local dishes as well as the best international delights in order to please all palates, it is very enjoyable to read that we could conquer yours.

Once again, thank you for your visit and constructive critics; we would be enchanted to accommodate you once more in our hotel on your next visit to the beautiful island of Majorca.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Ciudad Blanca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about IBEROSTAR Ciudad Blanca

Property: IBEROSTAR Ciudad Blanca
Address: Juan Carlos I 43, 07408 Port d'Alcudia, Alcudia, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Beach Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Port d'Alcudia
#3 On the Beach Hotel in Port d'Alcudia
#3 Spa Hotel in Port d'Alcudia
#4 Family Hotel in Port d'Alcudia
#6 Romantic Hotel in Port d'Alcudia
#6 Luxury Hotel in Port d'Alcudia
Price Range (Based on Average Rates): £
Hotel Class:4 star — IBEROSTAR Ciudad Blanca 4*
Number of rooms: 303
Official Description (provided by the hotel):
The IBEROSTAR Ciudad Blanca Hotel is a 4-star self-catering family hotel in Alcudia, nestled into the bay on the fantasy island of Majorca. With an All-Inclusive option, this family-focused hotel is close to Puerto de Alcudia and located directly on the beach. IBEROSTAR Ciudad Blanca features comfortable and equipped apartment and studio accommodations as well as full dining and leisure options to make the most of your Majorcan holiday. Magnificent scenery: The IBEROSTAR Ciudad Blanca Hotel affords magnificent views of the Alcudia bay, endless white sand beaches and shallow waters where children and adults alike can have fun (umbrellas and deck chairs available charge applies). Bicycles are also available for rent for you to tackle the island's many trails, rich in natural beauty. A Family-Oriented Hotel in Alcudia. The IBEROSTAR Ciudad Blanca Hotel is focused on families with children. Therefore, its guestrooms and services strive to meet the needs of travelling families. Don’t miss the new recreational water area, where little guests will have unlimited fun. Specially designed for children, it features a wealth of attractions: pool slides (one for babies), swim jets and a chill-out lounge for adults to enjoy themselves as well while keeping an eye on kids. A professional team of instructors plans daily activities for children and teenagers. Fun without borders. At the IBEROSTAR Ciudad Blanca hotel you will have fun with a wide array of activities. Water sports, adventure sports, shows and performances --a world of fun is waiting for you. Quality Dining. Guests will surely eat up the vast culinary offerings at the IBEROSTAR Ciudad Blanca Hotel, Mallorca's magnificent apartment hotel. Its three restaurants and two bars, located on the beach, in the hall and on the terrace, will be a true delight for guests searching for quality local and international cuisine. Premium Wi-Fi. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to six devices – to use during your stay. ... more   less 
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Also Known As:
Iberostar Ciudad Blanca Hotel Port d`Alcudia
Iberostar Puerto Alcudia
Iberostar Hotel Ciudad Blanca
IBEROSTAR Ciudad Blanca Majorca, Spain

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