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“Very enjoyable stay”
Review of Mariner Club

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Mariner Club
Ranked #27 of 50 Hotels in Port d'Alcudia
Reviewed 28 August 2014

Just home from our very first stay at the Marniers . This has been our 5th year back to Alcudia , myself husband and our now 14 yr old son , we have stayed in near by aptarments but unfourtnaly this yr we found them very expensive. So we chose to stay at the Marniers club as we found it good value for the week . We stayed in the studio which was very roomy for the three of us . I had requested with falcon a second floor apt and a pool view falcon seem to only requested a second floor apt so we were allocated room 125 which was ok other than ur entire balcony view was blocked by a tree. I asked if it was possible to be moved and straight away we wor given a different studio .... Good entermaint , food was good value , every where was spotless . I would certainly stay in the Marniers Club again

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank EvelynG428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarinerClub, Front Office Manager at Mariner Club, responded to this reviewResponded 29 August 2014

Dear Evelyn,
We are very happy to read that you had a pleasent stay at our place and that you would come back to us. I´m sorry about the request, we always try to satisfy them, if the travel agency do not type it in the booking we can´t be responsible but sometimes due to being completely full it is almost impossible to make everyone happy, at least we try, but i am glad to read that there was a possibility to change and that made your stay much more enjoyable.
We really appreciate you taking some of your time to write such a positive and excellent review.
We do hope to see you and your family again very soon!!
Take much care,
kind regards from all mariner club staff.

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462 - 468 of 724 reviews

Reviewed 26 August 2014 via mobile

Well back for our 4th year running and amazing as ever ! The place is always so clean. Room cleaned so many times during our 2 week stay. Lovely to come back after a hard day in the sun to nice clean sheets and towels !
The staff work so hard but they always have a smile and a joke. They make the place what it is. You feel safe especially at night. The children can hang round together and you know they are safe as the gates are locked and someone is always on reception.
The food is delicious and well priced as are the drinks. From a burger to eat at the pool to a juicy steak there's something on the menu for everyone.
There's so much to do around the apartments. I like that you can always chill and be out the way but if you want to be in the action you can. There are so many lovely restaurants we love to have a meal at the port on the beach at night it's beautiful.
If you are looking for a place to relax and have fun then this is just what you're looking for !
Thank you Mariner Club for another amazing holiday and we shall definitely return in the future :)

Stayed: August 2014
1  Thank allmel1275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarinerClub, Front Office Manager at Mariner Club, responded to this reviewResponded 27 August 2014

Dear Melissa,

We would like to thank you for writing such a positive and excellent review towards our staff and resort, it will be very helpful for future guests seeking information about us.
We are very happy to read you had such a great time and that you enjoyed, especially willing to come back for a fifth visit!! It is always wonderful seeing familiar faces, that means you like the place and the hard work we do, that is our main goal, make all of you have holidays to remember and have a desire to come back!!
Hopefully we will see you next season.
Take much care.
Kind regards from all mariner club staff.

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Reviewed 26 August 2014

This is our third consecutive holiday at Mariner Club - I was going to hold off writing a review in fear that too many people will realise how superb it is and book all the rooms for next year before we can, but its only fair to give them the credit they deserve!!
The hotel is such a friendly place; every member of staff is attentive and happy (even when working under stress, they all work so hard and for such long hours - well done to you all!) But it's not just the staff who are friendly - being a small hotel you soon get to know the other families and because of the atmosphere that Mariner's has established everyone enjoys each others company - and sometimes you find friends for life!!
The entertainment is excellent, thanks to AMANDA; she has organised a great program, which in the day offers children the opportunity to pony ride, watch magic shows, paint t-shirts, face painting, play games etc.. followed by adult games such as water polo, dart and pool competitions....all great fun because of the atmosphere generated. In the evenings she returns and starts off with the mini disco on the outside stage which the children love...because its great and because they love her!! She has then organised a superb range of entertainment including tribute bands, comics, animal shows etc which take you up to her regular game of Bingo, great fun and even better if you win!! Amanda is a superstar, she works tirelessly and is the heart of Mariner's.
The menu at Mariner's is excellent and the food is quality - loved the steak especially on BBQ nights!! The rooms are clean and the cleaners are so helpful - if you need bedding changing or need something extra even if its not your rota day they will happily help you out. The rooms have everything you need on a summer holiday, though they may not be 5 star, who cares...if you want 5 star pay for it, after all we only spent 8 hours in the room - and all of them asleep!!!
The true testament to Mariner's is perhaps when you leave. The coach arrives and picks you up with all the friends you made waving you off, you get to the next huge hotel on the transfer list...but no one waving their friends off there...mmm... think that just goes to show how family friendly and fun Mariner's is.
Thank you to everyone there....you are all marvellous. Hope to see you next year, if you're not booked up!!!
Claire, Paul, Maisy

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank claire b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarinerClub, Front Office Manager at Mariner Club, responded to this reviewResponded 27 August 2014

Dear Claire, Paul, Maisy,

Now that you have made the review you won´t be able to reserve with us as we will be fully booked!! Due to this excellent review!!
On a serious note, we want to appreciate you investing some of your time to write such a heartcoming review towards our staff and resort. It is our aim to make all our guests have a fantastic holiday creating a family atmosphere, we are delighted to read we accomplished that from your point of view.
About guests waving goodbye... we have never been told that, it´s great that you pointed it out, being such a small resort it is easier making friends and creating this familiar atmosphere we try to establish and we were talking of, that makes us proud.
We look forward to seeing you all very soon!! and that you have no problems booking with us!!
Take much care.
Kind regards from all mariner club staff.

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Reviewed 20 August 2014

Just came back from 2 weeks at this hotel. It was our first time at the hotel and didn't know what to expect after some of the reviews on here, but it 100% exceeded expectations. Hotel was very clean, staff were very friendly and the entertainment was great. It's in an ideal location with a short walk to the town and beach. Hoping to return next year!! Thanks for a fantastic holiday!!

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarinerClub, Front Office Manager at Mariner Club, responded to this reviewResponded 27 August 2014

Dear Rebecca,

We are delighted to hear that you enjoyed your stay at our resort, being the first visit you never know what to expect, but we are happy to read that you had a great time, that is our main goal, to make our guests have a holiday to remember.
We really appreciate you took some of your time to write this excellent review for us.
Hopefully we will see you again very soon.
take much care.
kind regards from all mariner club staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

On behalf of my family I would just like to take this opportunity to
thank all the staff at the Mariner Club for all their hard work and
effort again, enabling us all to enjoy our 4th consecutive summer
holiday in Alcudia.
From our arrival at 04:00 on 4th August we were greeted in such a
friendly manner by Seb, the nightshirt concierge. What a lovely,
helpful man !!
The reception team (Felipe, Matilde and Francesca) are always so
friendly, helpful, courteous and accommodating - thank you all !!
What can we say about the front of house team in the restaurant and
bar ? Alain, Alfonso, Isabella, Tamara and Francesca (again - when
she's not on reception !!). I must not forget Miguel who worked when
he could with his extremely painful back - your smile is infectious
and we wish you a speedy recovery ! All of you guys are working when
we get up in the morning and are still there when we have all gone to
bed ! How do you do it ? You are all a credit to the Mariner Club. I
must mention the chefs and cooks in the kitchen who we never see
because you are so busy all day and night - your food is always of a
high standard and quality - fantastic !!
It was also a pleasure to watch Tony and Leo, the maintenance team,
who never stop working in the intense heat during the day. Thank you
guys for all your hard work ! And as always, the cleaning team who
work so hard to keep everyone happy - thank you ladies !!
And finally, last but not least, Amanda Jones who is at the very heart
of the Mariner Club and is probably the reason why so many people
return to you year after year. Amanda is the warmest, most welcoming
and talented entertainer we have known. She knows every child by name
and probably most of the adults names too - the sign of a genuinely
caring and attentive young lady - I am running out of superlatives for
you Amanda - another fantastic job this season !!!!
Please forgive me if I have forgotten to thank anyone personally. You
are a fantastic, hardworking team.
All that remains is for me to say a huge THANK YOU to you all.
Many thanks for yet another fab fortnight !!!!
3rd - 17th August 2014

Room Tip: All 100 rooms have a pool view and there is only the ground and first floor to choose from, so you c...
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Garry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarinerClub, Front Office Manager at Mariner Club, responded to this reviewResponded 21 August 2014

Dear Garry,

How can i begin... It is a privilege for us having guests like you that come to enjoy their holidays and want to mix with all guests and workers. You take interest in our hardworking staff and know all of our names, that really speaks of you.
We are very happy that you come year after year because you all make a really happy and familiar atmosphere.
The only down part... is that you have set the bar very high!! Future guests that read your review will expect high standards!! But we will try and reach them doing what we always do!!
Again... we really appreciate such a positive review specially from who it comes from.
Take much care, we hope the winter is short for you and that you are back in the blink of an eye.
Kind regards from all mariner club staff

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Reviewed 20 August 2014 via mobile

Just came back from an amazing time at the mariners never been before but will deffo return the rooms were clean spacious and lots of storage for clothes
The pool area was great and very child friendly with the whole complex being in a secure block so you don't have to worry.
Amanda the entertainer was great and even when it rained one day all the kids wer kept occupied.
Thw bar staff and reception staff were lovely and very helpful and the never stop working.
However the rep hannah was abit useless didn't really want to help people and picked up her ipad every time you approached her to make herself look busy. The excursions she offered were terrible value for money so if you do go take a walk down the front and book them there far cheaper and more value for your money.
All round brilliant holiday just need to get a better rep :-)

Stayed: August 2014, travelled with family
1  Thank Claire L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarinerClub, Front Office Manager at Mariner Club, responded to this reviewResponded 21 August 2014

Dear Claire,

I would like to take the chance to say a big thank for taking some of your time in writing such a positive review, we are glad to read you enjoyed your stay, first time here and especially that you want to come back, indeed we work very hard so all of our customers have a holiday to remember and want to come back someday.
Also thank you for your kind words towards our staff and resort, it will be helpful for future guests that have booked with us and don´t know what to expect.
Just a little tip, you don´t have to walk down the front to book trips and excursions, you have them right at reception, we have alternative trips ;-)
Hoping that we see you and your family in the near future, meanwhile take much care.
Kind regards from all mariner club staff.

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Reviewed 19 August 2014

we have just returned from our first visit to the mariners.we were filled with apprehension after reading some reviews on here but all of that disappeared once we arrived.What a wonderful place and wonderful people.the room was great (203) clean,tidy.the food was fantastic,the entertainment was great.the bingo was fun and everything goes off at midnight due to local laws.sunloungers can be a pain to get but a beach mat does just as well and not so uncomfortable.amanda is fantastic for the kids and keeps them occupied.alain was the best waiter we have ever had and we have been to Majorca many times,nothing was to much trouble for him.we had a laugh and a joke with him many times during our stay.The ladys working there are fantastic too,and good for a laugh.we ended up being called family 1,family 2 and family 3 by alain,so he would not get confused every time time we turned up for dinner.the beach is only 15 mins away and its a lovely walk.As for wi fi and air con ,we knew we had to pay for that before we arrived and you need the air con,we had that on and no mossies,tho we did get bitten but this was a minor thing as mossies are all over the med.take a mossie repellent or candle if you want.use the ting ting train to alcudia port,runs every 15 mins for 3 euros for an adult,1.20 for a kid one way.the market in alucdia port is vibrant and great.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Rachel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarinerClub, Front Office Manager at Mariner Club, responded to this reviewResponded 20 August 2014

Dear Rachel,

We really appreciate you taking some of your time to write such a positive and excellent review towards our staff, resort and area. This will be very helpful for future guests that, like yourselves, were a little bit apprehensive at first but then find out there is nothing to worry about. We work very hard to make all our guests welcome and spend a holiday to remember, we are very happy to read that we accomplished that with you.

We hope to see you again in the near future, til then, take much care.

Kind regards from all mariner club staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mariner Club

Address: Calle Atenas 1, 07410 Port d'Alcudia, Alcudia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Bar / Lounge Kitchenette Restaurant Swimming Pool
Hotel Style:
#7 Family Hotel in Port d'Alcudia
Number of rooms: 100
Also Known As:
Mariner Club Hotel Port d`Alcudia
Mariner Hotel Puerto Alcudia
Mariner Club Majorca, Spain

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