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“Average family hotel. Alcudia Garden Hotel.” 3 of 5 bubbles
Review of Alcudia Garden Aparthotel

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Alcudia Garden Aparthotel
Ranked #17 of 48 Hotels in Port d'Alcudia
Peterlee, United Kingdom
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Average family hotel. Alcudia Garden Hotel.”
3 of 5 bubbles Reviewed 31 August 2012

This hotel is what you would expect for a 3* family hotel. We stayed here in Aug12, and as a couple who know the area quite well we knew that the location was approx 100m away from the beach, although you do have to cross a busy main road. It is close the centre of the port which has a very pleasant atmosphere on a night time and is also close to the marina.
On arrival we were allocated a room and left to find it by ourselves but it was at 4 in the morning. I have to say that the reception staff were mostly ok at best and one lady always gave me the impression that everything was just a hassle and did not want to help. I also got the feeling that they catered more for the German tourist. If you are not up early you will not get a sun bed by the pool. Every bed is taken well before 9 but there is never anyone there other than their towels! Fortunately we went to the beach everyday where the beds are charged at 4.50 euros per day, this was fine by us as it was better than being surrounded by kids and crammed in on both sides.
The Hotel itself is clean and the rooms are adequate with the facilities available being, various swimming pools including an indoor pool and jacuzzi, a sauna, gym and wifi in the public areas(we did get it in our room as it was close to the reception). You will have to pay to hire the safe a hair dryer and a kettle, I seem to remember this costing aprox £20 for the three for a week. The room was cleaned daily and the towels changed regularly, but these were well worn. The beds are very hard but we got used to them. The air conditioning only works when you have the key fob in the card slot so when we left the room we put a folded up "do not disturb" card into it so that the room stayed cool, and also set it at 1 which is the coolest setting.
We did not use the hotel restaurant as we were self catering but as mentioned before we have been to the port on numerous occasions and knew that there are plenty of good places to eat in the area and probably cheaper and better. There is a good little English pub just around the corner called Sgt peppers which is cheap and the food is good, and the beer is good too! Along in the port there are plenty of other good place to chose from. The Carabella steak house is very good but more expensive. Also dreamers Irish bar is a nice place for a drink and to people watch on a night.
By the way if you have a late flight coming home you will be told to get showered and changed in the showers for the sauna which is right off the reception and indoor and this is not lockable so you will have kids running in and out. The least they could do is have a courtousy room to use.
All in all, it's a family hotel and would be great for families with young kids and you get what you pay for. I knew what I was going to get and didn't have high expectations. We only used it as somewhere to get changed and a place to sleep.

  • Stayed August 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank jdcarrpeterlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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740 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Barcelona, Spain
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 31 August 2012

This could have been a great place, but it is not. The pool, the apartments and the location is great, but the people working there are not professionals. We where happy that we did not have "all included". The bread was old, the juice was not juice and the eggs where green inside. 2 times a week they don't clean the apartments. You should ask for apartment in Bloque 4 (far from stage and music). We had view to the pool, and that was nice. I also think it is very strange that they allow smoking at a family hotel.

  • Stayed August 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Pia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast NI
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 August 2012

I recently stayed in the Alcudia Gardens for 1 week All Inclusive with my teenage daughter. I use a wheelchair and my daughter is visually impaired but this hotel presented us with no real problems the whole week.
Our aparrtment bathroom had a wheel in shower, plenty of grab rails and the sink unit was low enough for me to use easily. All the sockets were halfway up the walls and even the built in wardrobes had lowered hanging rails. The ridge in the doorway was a little awkward but I just reversed in and out and it was ok.
The terrace area around the pool and pool bar was all flat and easy to get around. To get a sunbed you'd have had to be up with your towel around 3 in the morning I expect, but that is what you have to expect in such places. There was plenty of seating around the pool bar under a big canopy for those who didn't want to be in the sun all day and lots of deckchairs stacked up too for those who were too late for the beds.
There were always activities going on in or around the pool at different times of the day.. Kid's club, pool games etc. There also seemed to be a lot of trips arranged for both the older kids and adults to the waterpark, local market, cycling, horse riding etc. The evening entertainment all kicked off around 8.30 at night with the very entertaing mini disco followed by a whole variety of animal shows, musical, comedy, cabaret.. Someting to suit everyone. The entertainment staff were good fun trying to make everyone feel included. The restaurant was big and airy, not too tightly packed with space to move around easily. Restaurant staff were extremely pleasant and helpful (in particular Jose and Chiari) in helping us navigate our way around the buffet, fetching us drinks etc. There was always lots to choose from but I particularly enjoyed all the fresh salad bar and breads. Even my daughter, who is a very fussy eater, always had plenty of choice.
Outside the hotel, there are a whole heap of shops and restaurants in the surrounding streets. The immediate area is very flat with a beautiful beach just across the street. I would definitely return here!

Room Tip: We had a poolside apartment and were largely undisturbed by noise
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  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank weemeBelfastNI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 20 August 2012

The staff on both bars were very friendly and were definatley the most helpfull. the pool was nice and clean, however, there was no lifeguard, which I have never seen before. The towel situation on the sunbeds was quite annoying. To get a sunbed you had to have a towel out by 7am ! otherwise you had no chance and most were out the night before. The biggest let down was the air con, it was terrible and did not cool your room at all. Many sleepless nights ! The entertainment was ok but not brilliant, got a bit boring. We went self catering and were a bit disapointed with the kitchen. We didn't even get a kettle. All in all, we wont be going back

Room Tip: ours overlooked the hotel's dumping ground, broken tables, chairs and gym equipment.
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  • Stayed August 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Luke E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 7 August 2012

The staff in this hotel are very friendly, helpful & speak good English.
The food is nice & there's plenty off choice. Loads of entertainment for children & the pool is excellent.
The hotel is very clean & in an ideal location. Only 2 mins walk to the beach & 15 mins walk to the water park. Would definitely recommend & return!!

  • Stayed July 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Toff33man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kosice, Slovakia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 19 July 2012

Alcudia Garden offers gluten free food, what was for me amazing. Everybody who suffers on celiac disease, knows what it is all about. For breakfast I could choose between bread, baguette, muffins and croissants, which tasted well. For lunch and dinner they offered glutenfree pasta, pizza and ice cream and some desserts as well. The staff in the restaurant was pleased to help me to choose the right food anytime. Location of the hotel was perfect, not far from the port, where are several shops near to the beach. The beach was just beautiful - white sand, clean blue water. The room was clean, the mattress was a little bit hard for me, but the problem was solved on the next day. Pool at the hotel was just perfect, except the "beautiful" habbit of the turists to put towels on the poolchairs soon in the morning. Anyway I would stay here again.

  • Stayed July 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank Monika_Mar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skien, Norway
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 24 May 2012

Alcudia Garden has a perfect location, near the beach, restaurants and shopping. It's a nice hotel, big breakfast, nice pool. The apartments is ok, some may need a little bit of shining up. It was a lot of Mosquitos here so we could hardly use the balcony and had to have the door closed all day long. Show every night and activities for children. It also has a small playground.

  • Stayed May 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SivStr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alcudia Garden Aparthotel

Property: Alcudia Garden Aparthotel
Address: Avda de la Playa 1, 07408 Port d'Alcudia, Alcudia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 48 Hotels in Port d'Alcudia
Price Range (Based on Average Rates): £
Hotel Class:3 star — Alcudia Garden Aparthotel 3*
Number of rooms: 276
Official Description (provided by the hotel):
The Alcudia Garden Aparthotel welcomes you to one of the most complete resorts in Playa de Alcudia: recently refurbished apartments with free Wi-Fi, gastronomy, wellness area, entertainment for all ages... An accommodation specially designed for families and sportspeople who want to make the most of their days in Majorca, with the best facilities and an excellent quality price ratio. This resort located near S'Albufera Natural Park is formed by 276 apartments, double rooms and suites equipped with state-of-the-art services, a design adapted to all type of guests and versatile spaces ideal to be shared with children, your couple or friends. All these modern, spacious and well-cared apartments are located 80 metres away from Playa de Alcudia. They are surrounded by 8.000 square metres of exclusive terraces, gardens, solarium areas, swimming pool, games area for children, sports facilities... They offer you the perfect combination for resting, having fun and enjoying the north of Majorca without worries. ... more   less 
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Also Known As:
Alcudia Garden Hotel Port d`Alcudia
Alcudia Garden Puerto
Alcudia Garden Aparthotel Majorca, Spain

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