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“Second visit”

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Hotel Astoria Playa Only Adults
Ranked #1 of 50 Hotels in Port d'Alcudia
Certificate of Excellence
Reviewed 17 June 2014

Stayed here first two weeks in June having previously stayed in September. It was just as good. Great credit to all the staff. Since September they have removed the stage at the front pool and made a nice seating area and pool bar. Also in the restaurant you can only sign for drinks a receipt would be nice so you can keep a check on things, didn't realise the water had gone up until we settled our bill at the end. There used to be champagne for breakfast didn't get any at all this time. The food is very good must say a lot of pork though. It sounds like I'm having a few complaints but I'm not just comparing from last year. It's an excellent hotel with fantastic staff and we will return sometime in the future. By the way there's a great bar over the road called the oxygen bar well run by Dave and Amanda a pint of lager 1.65 euros cheers.

  • Stayed: June 2014, travelled as a couple
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4  Thank JillLUFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelinexxx, Director de Relaciones con Clientes at Hotel Astoria Playa Only Adults, responded to this reviewResponded 18 June 2014

it is a pleasure to read that it is your second visit this year. thanks for your coments, that helps us to improve our services, nowaday we give the receipt of every charge made by the guest in the hotel, we have fixed that with our informatic staff. our buffet have all kind of variety of meat changing every day , lam. turkey, pork, beef, chicken, duck . anyway we look foward to welcoming you very soon again

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Reviewed 17 June 2014

In terms of wanting a really relaxing break this hotel provided what was needed. The staff are extremely friendly and helpful and the service cannot be faulted from arrival to departure, We stayed in a suite which beautiful with two balconies , large television and large size whirlpool bath. There were bath robes and a queen size bed. The meals where good and again the waiter and chefs were friendly with everyone.
The pool area was quiet and relaxing. If I had to be slightly critical it could benefit from having some sort of entertainment in the day albeit low key like water aerobics or a quiz. The cost of drinks are a little on the expensive side and because you cannot pay cash when ordering drinks with you're meal the bill can easily multiply by the end of the week.
Over all this is an excellent hotel and I would happily recommend it if you want excellent service and relaxation

Room Tip: higher room over the small pool as you can watch the entertainment from you're balcony
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  • Stayed: May 2014, travelled as a couple
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1  Thank cassieBirmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelinexxx, Director de Relaciones con Clientes at Hotel Astoria Playa Only Adults, responded to this reviewResponded 18 June 2014

thank you for your nice coment and your stay. we are happy to see that you enjoy your stay with us, fior the drinks, you can pay cash at any moment you want in reception. we look foward to welcome you again next time

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Reviewed 17 June 2014

I would stay here again as everything was great. The staff are friendly and helpful. The rooms are well designed and comfortable. The location is 5 minutes from beach and there are restaurants and fast food places close by.

  • Stayed: June 2014
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1  Thank Kavi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelinexxx, Director de Relaciones con Clientes at Hotel Astoria Playa Only Adults, responded to this reviewResponded 18 June 2014

thank you very much for your nice coment on our staff and your visit. we hope to welcome you again in our hotel next time

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Reviewed 16 June 2014

Of all the hotels my husband and I have stayed ,this one certainly tops the lot and that includes gold hotels....from the moment we arrived at the hotel...in May ,I can honestly say not one member of staff came over as not being friendly and that includes the hotel cleaning staff...The welcome from Monica on reception was second to none.We were on 6th floor 615.. sea +pool view ..the food in the restaurant was tops served by very friendly lads not forgetting paco +antonio..the bar staff were all so polite happy and friendly which you dont get in all hotels..to name them all would take too long to mention so..... susi....alexandra..... garcia.....francis...rafa.. +luis felipe(restaurant) you were so caring with guests.... believe me this is one of the reasons why my husband + I will certainly return and why other guests do the same..The rooms were immaculate +very tasteful decor.I must say...especially the comfortable beds......such a variety of places to go to once outside hotel...to the right Playa de Muro...+ to the left Puerto Alcudia ..To visit both is a must + its only about 45 mins slow pace walking to the port..... or just up the road on opposite side of hotel you can go in style Horse and cart..15.euros..+.last but not least Adelina..so very efficient in her position..hope mother and son are doing well...would highly recommend this hotel * * * * *

Room Tip: higher the floor the better
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  • Stayed: May 2014, travelled as a couple
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3  Thank pamjean990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelinexxx, Director de Relaciones con Clientes at Hotel Astoria Playa Only Adults, responded to this reviewResponded 17 June 2014

thank you very much for your stay and your coments. it is a pleasure to read it. I am sure that my staff will be happy to hear it. we are looking foward to welcome you next time. and thank you for your best wishes for the birth of my son.kind regards

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Reviewed 16 June 2014

Hi we stayed a the Astoria Player and returned on the 8/6/14 and what a lovely hotel only let down by the price of drinks ie a small and I mean small bottle of water at dinner time 2.50 euros that suddenly went up to 3 euros,when I did ask why the increase and I quote (its a better quality of water) never mind it was the same bottle the same brand Hmmmmm was it because it was now high season as it seemed all drinks went up ???The room itself was very clean and modern only problem ,no hooks to hang anything on and very limited drawers .The resort itself,lets put it this way,i want be rushing back.

  • Stayed: June 2014, travelled as a couple
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3  Thank samuel c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelinexxx, Director de Relaciones con Clientes at Hotel Astoria Playa Only Adults, responded to this reviewResponded 17 June 2014

thank you very much for your stay and your coments. that help us to improve our service. sorry for the late change of price the water, we change the quality of the water but as we did not have the new card of the restaurant drinks we did not change the price at the same time as the water. that was the fail, we should wait to have the new drinks card..the price is 3€ but not for a small bottle, it is 0,5L of water. we take note about your sugestions for the hangers and more drawers .the opinion of our guests are very important to us anyway we look foward to welcome you again in our hotel.

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Reviewed 15 June 2014

I can't believe that they could have improved things but they had! Bright new decor in reception, staff even more helpful and friendly. special mention to Adelina the Manager, despite pending birth she was everywhere, making sure we were happy and well looked after. Also Lucia on reception, Garcia, the best waiter and wine expert, and last but not least Juan, the amazing singing and dancing waiter! They all made our second visit the best yet, and we will be back! Highly recommended.

  • Stayed: June 2014, travelled as a couple
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3  Thank Linda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelinexxx, Director de Relaciones con Clientes at Hotel Astoria Playa Only Adults, responded to this reviewResponded 16 June 2014

thank you very much for your nice coment and for you return in our hotel, it is graefull to see that you enjoy your holiday with us. of course I look after my guest, it is my job to make their holiday more enjoyable as posible. I discover now that Juan is talentuous for singing and dancing!! thanks for recomanding us and we are waiting foward to welcome you again

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Reviewed 15 June 2014

Stayed 7th June till 15th & thought it more like a normal 4* Hotel than a holiday Hotel I chose it after reading reviews on here & other sites. I agree with other reviewers staff good food good with a wide choice, Choice of sweets put a few pounds on.Rooms up to date nice clean & bright but maybe a dash of colour with a picture or something would break it up. We were on the mini golf side room 504 direct over the pool which suited us as it was a hot week & an hour siesta in a cool room in the afternoon before dinner was great, but I would imagine it might be a bit to warm on the other side as it gets the sun all day.Criticisms I`m sorry I have a couple Reggae played all day too loud by the guy in Poolside bar I did`nt mind but the wife wasn`t to keen & perhaps he should remember there was quite a mix of ages, although somebody must have said something as it did change on the Fri. Public Toilets in Reception were nice & clean but it was a bit dodgy when washing your hands as sink was right where door the door opened & I got the door in my side a couple of times. Al in a very nice place to stay & if I return to Alcudia it wiil be The Astoria A BIG THANK YOU TO ALL THE STAFF

  • Stayed: June 2014, travelled as a couple
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1  Thank KennethW829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelinexxx, Director de Relaciones con Clientes at Hotel Astoria Playa Only Adults, responded to this reviewResponded 17 June 2014

Thank you very much for your stay and your nice coments. I am sorry if you were disturbed by the music of the big pool, but we have two kind of pool, one with a chill out relaxing music and an other the big one with music with more rythm, anyway the staff is always at your disposal to your suggestions, if it is too loud , you have just to tell it to reception and we will do something at the moment. I will show your coments to our staff sure they will be happy to read it. thank you again for your stay we are looking foward to welcome you again

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Additional Information about Hotel Astoria Playa Only Adults

Address: Astoria s/n, 07400 Port d'Alcudia, Alcudia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Port d'Alcudia
#1 Luxury Hotel in Port d'Alcudia
Price Range: £88 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Astoria Playa Only Adults 4.5*
Number of rooms: 176
Official Description (provided by the hotel):
The Astoria Playa Hotel****SUP with its wonderfully modern décor both inside and out, designed with luxury and comfort in mind, is situated only 150m from the magnificent sandy beach of the Bay of Alcudia. Style and comfort flows throughout the hotel and into the gardens where you will find the swimming pools, sun terraces, Jacuzzis, and Balinese loungers. It is a perfect choice for a romantic getaway or for those who simply wish to relax. For the more active guests there are lots of local cycling and hiking routes and for the golfers there is an 18-hole course in Alcanada only 15minutes drive from the hotel. Free WIFI is available throughout the hotel. ... more   less 
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Also Known As:
Astoria Playa Puerto Alcudia
Hotel Astoria Playa Only Adults Majorca, Spain

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