Just got back from a lovely 2 weeks in Sa Coma. This hotel is very clean, and very friendly. Very helpful staff, who helped with anything we needed. Clean towels on request. This hotel is a quiet hotel which is ideal for couples with a nice sized pool. The hotel is close to Sa Coma where you will find nice bars/restaurants and shops. Would definitely recommend this hotel, ignore the bad reviews as this hotel is clean and welcoming, and some people expect 5 star accommodation for 3 star prices.