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“Exceptional Hotel, One of the best we have stayed in!”

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Protur Sa Coma Playa Hotel & Spa
Ranked #2 of 29 Hotels in Sa Coma
Certificate of Excellence
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Exceptional Hotel, One of the best we have stayed in!”
5 of 5 bubbles Reviewed 19 May 2011

We stayed in the Sa Coma Playa from 1st -15th May and I can honestly say it is one of the best hotels we have stayed in. They cater for everyone from young to old and everyone in between!

We arrived on the first day of the season so were greeted with a champagne reception and gifts for our girls aged 3 and 1. The rooms were modern spacious and finished to a very high standard. The bathroom was very similiar in standard to that of the four seasons. The room was spacious even with a sofa bed and cot in.

The food was delicious - there was so much choice and something different everyday. Even though we stayed for 2 weeks there was no repetition. There is a show cooking station where you can have meat and fish (and eggs for breakfast) cooked fresh and to your liking. Sometimes we even had 2 or 3 dinners because you wanted to try it all and there was nothing we didn't like. We stayed half board but you can still eat in the 3 other restaurants for free. Evening entertainment was usually a band or a show and the kids mini-disco is at the safari park hotel across the road.

The staff are wonderful. Everyone was friendly and extremely helpful. They made our girls feel very special and both of them would run up to Manu the entertainments manager even though they are usually quite shy! Paco the waiter would keep them in plentiful supply of lollipops and Chej the manager was incredibly helpful and nothing was too much trouble - he even gave my 3 year old a carton of apple juice from the kitchen because she asked for it at dinner (they usually have it for breakfast!). We had to change room initially becuase we had requested a room with a bath from Thomson but they had not passed that information to the hotel. The hotel dealt with this very quickly and were very apologetic even though it was Thomsons error not theirs.

There are plenty of activities to keep you entertained. The clubhouse offers cycling, archery, golf, tennis etc etc, there was also a mini golf course at the safari park (which was free if you stayed at this hotel) and the natura farm. There is also a waterpark but that was still closed during our stay - (it looked good though!)

Basically this hotel is exceptional in everyway - so book it now. We are already arranging our second visit!

Room Tip: Ground floor room with a bath = slightly bigger!
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  • Stayed May 2011, travelled with family
    • Value
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Helpful?
6 Thank Derrys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Proturhotels, Director of Sales at Protur Sa Coma Playa Hotel & Spa, responded to this review, 24 May 2011
We thank you very much for your kind comments. We are pleased that you and your family have enjoyed your stay at our newly refurbished Protur Sa Coma Playa Hotel & Spa. We will pass on you best wishes to the staff. We are sure that your comments will be useful to other guests who are thinking of booking. We look forward to welcoming you again soon.
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1,456 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (351)
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English first
Manchester, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 16 May 2011

We would just like to say what a pleasure it has been to spend a very relaxing week at Proture Sa coma Playa Hotel.
We arrived on the 7th of May and returned home yesterday 14th May and stayed in room 13 on the ground floor.
The standard of accommodation and service durring our stay surpassed both our expectations.
This is a Four Star Hotel With Five Star Service........"EXCELLENT"
The service it provided to make our stay both enjoyable and memorable was greatly appreciated
The hospitality from the very moment we arrived at the hotel to the very last second of departure was faultless, warm and friendly which helped make our stay both relaxing and very very enjoyable.
The Manager greeted us on arrival, checked in and given a welcome drink.
The Manager explained the dinning facilities in the buffet style restaurant to us, this offered "Show Cooking" and huge a selection of hot freshly cooked meals and cold salads.
The hotel room was excellent with modern facilities and a balcony, which over looked the pool and sun terrace.
During our stay we spent allot of time relaxing at the hotel, All the Staff were very nice and offered a pleasant friendly service, especially at the pool / sun terrace bar and in the dinning area..
A Big THANK YOU to all the staff for making our stay Pleasurable and Relaxing

Peter and Christine

Ps…

We all spend allot of time choosing our holidays, I hope this review helps with your next choice of Hotel
If you like well earned holiday and enjoy looking for faults, problems and enjoy moaning and complaining you will be disappointed with this hotel, move on
Then again, switch off and relax and let the staff work at what they know best,and they do it very very well…Making It “Your” Holiday
Try it, It works
Pete and Christine

Room Tip: Ask the Hotel
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  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
9 Thank Pete-Christine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Proturhotels, Director of Sales at Protur Sa Coma Playa Hotel & Spa, responded to this review, 21 May 2011
Thank you for your kind comments. We are glad to hear that you enjoyed your stay. It is very nice to receive so much positive feedback. We will pass this on to the staff. We are sure that the information you give will be useful to others who visit us . We look forward to welcoming you again in the future.
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oldham
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 May 2011

Couldnt have chosen a better hotel to stay the rooms were lovely very clean had a great pool sude room on ground floor staff couldnt do enough for you. The manager was very frienndly polite and welcomeing he couldnt do enough it was a pleasure to meet him. Pool area was great and plenty of activities if you wanted them. Very relaxing holiday went all inclusive and we got plenty of choice with very good foood throughly rnjoyed thr holiday and will be going back.

Stayed May 2011, travelled as a couple
Helpful?
2 Thank OldhamChrissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Proturhotels, Director of Sales at Protur Sa Coma Playa Hotel & Spa, responded to this review, 17 May 2011
Thank you for your comments. Glad to hear that you had such a good time. We look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woking, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 11 May 2011

We knew we had made a good choice the moment we arrived. It was the first day of the season, we were the 4th and 5th guests to check in and everything looked brand new following an extensive refurb over the winter. We were greeted at reception by Victor, a very experinced, professional and friendly receptionist. Our room was airy and bright, tasetfully furnished, spotlessly clean with a comfy bed and fab walk in shower, which was a real joy!
The dinning room run by Juan Carlos and his team was excellent. The food plentyful with masses of choice every time.
However you chose to while away your days there's plenty of choice of activities from, free hire of bikes, which is fun and a great way to explore the area, archery, soaking up the sun on loungers by the pool, or visiting the spa for a pamering treatment or two - all of which we did and wholly recommend.
All in all this is a lovely hotel with a new and contemporay feel, where you are made to feel special, relaxed and pampered. All the staff being very frendly and helpful. Chej, the hotels 2nd Manager has an eye for detail and attention, interacting with everyone.

Would we recommend this hotel... YES we would and would we return... YES we will, and when - very very soon!!

Room Tip: Carpeted corridors, poolside rooms have best view
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  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Janelovelyday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Proturhotels, Director of Sales at Protur Sa Coma Playa Hotel & Spa, responded to this review, 17 May 2011
Thank you very much for your kind comments. We are pleased to see that our newly refurbished hotel is a hit with you. We will pass on you best wishes to the staff and look forward to welcoming you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
yorkshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 May 2011

We came for a 3 night quick break, and was very pleased I had chosen this fully refurbished hotel for 2011. It was lovely in every area, staff, food, rooms, pools, beds were so comfortabe. it was quiet at night, carpeted corridors.
Wifi worked a dream.
Just so relaxing.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank needearplugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Proturhotels, Director of Sales at Protur Sa Coma Playa Hotel & Spa, responded to this review, 11 May 2011
Thank you for your very kind comments. We will pass on you best wishes to the staff. Just to let you know that from 2011 free entrance to the Biomar Spa is only available to guests staying at the Protur Biomar Gran Hotel & Spa. Guest staying at the Protur Sa Coma Playa Hotel & Spa enjoy a 50% discount on the price of a hydro thermal circuit at the Biomar Spa.
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london
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 January 2011

We stayed at the Protur Sa Coma Playa in September 2010, booked via Thomson Holidays and we went all inclusive. Before arrival I had requested a room with pool view and a bath as well as a shower, and our request was granted. The room was just as shown in the brochure, clean and spacious. We were looking for a quiet, relaxing holiday and that is exactly what we got. If you are a young couple looking for party nights and clubbing then this is probably not the right place for you (the hotel and the Sa Coma area itself) but if you are after peace, quiet, lovely helpful staff and relaxation then definitely book. We are planning on returning in 2012 (and I don't often return to places) with both sets of parents and our 2 year old daughter. I would also say that the food and drink was PLENTIFUL and I would consider going half board next time, as we tended to overindulge on the all inclusive! all in all a great stay.
And I nearly forgot to mention the hydrothermal spa! residents at the Sa coma\ Playa get free entry to the spa each day - and it was wonderful - it is a huge pool with a massive circuit of hydrothermal jets, we spent about an hour each day there - sigh - want to go back there now.....

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank skf28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 October 2010

I stayed at Sa Coma Playa Hotel with my mother who has walking difficulties. I requested a room near to the main amenities and with a walk-in shower all of which were provided.
The staff at the hotel were very helpful and friendly.
The room was pleasant quite minimalistic perhaps a little too much with regard to storage as there were no drawers to put anything away in the bedside cabinets or the dressing table.
The food was good with plenty of choice and we tried to option to eat in another restaurant on the complex one night My mothers meal was very very good mine less so.
The thermal spa was excellent and the 1st time was complimentary which was a nice touch. The swimming pools were also very good with towels provided
All in all a good choice for a week long break.

  • Stayed October 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PamM2Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Protur Sa Coma Playa Hotel & Spa

Property: Protur Sa Coma Playa Hotel & Spa
Address: Calle Eucaliptus, 07560 Sa Coma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Sa Coma
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Sa Coma
#2 Luxury Hotel in Sa Coma
#2 Family Hotel in Sa Coma
#2 Spa Hotel in Sa Coma
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Protur Sa Coma Playa Hotel & Spa 4*
Number of rooms: 326
Reservation Options:
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Also Known As:
Protur Sa Coma Playa Hotel And Spa
Protur Sa Coma Playa Hotel Sa Coma
Sa Coma Playa
Protur Sa Coma Playa Hotel & Spa Majorca

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