We've just returned from a holiday in Sa Coma with our extended family (six adults and two under-fives) and we all thoroughly enjoyed our stay at the Protur Sa Coma Playa Hotel & Spa.
I’ll split my review into sections, as it’s rather long!
STAFF - All the staff were very friendly and helpful. From the hotel management to the cleaners, everyone acknowledged you with a friendly 'Ola' and a smile.
MISCELLANEOUS FACILITIES - There was free wi-fi in the reception area - it didn’t extend to our bedroom (248). You just need to ask at reception for the login details.
Guests in the hotel can make use of the Biomar spa, which is a short covered walk away, at a cost of €11.50 per day from Monday to Thursday, and €14 per day on Friday, Saturday and Sunday. The spa contains a large swimming pool with water ‘mushrooms’, massage treatments, sauna, Jacuzzi etc. Treatments are at extra cost.
POOL - The pool facilities were ideal for us, with having two youngsters (4 years and 18 months). The pool at the rear of the hotel has a gentle slope with metal rails from the pool edge into the water itself. The main pool gradually increases in depth from 0 to 1.2m, and there is a deeper section which has a depth of 1.7m, which is separated from the paddling pool area with a metal barrier. The paddling pool area has a depth of 0.3m. There is another pool at the front of the hotel but I can't comment on the depth of that as we didn't use it.
There were always a lot of available sun beds round the pool, which were made of woven plastic rather than the hard white plastic you get in other hotels. You don't really need a towel on them for them to be comfortable. The towels were available from reception for a €10 deposit for each towel, which is refunded at the end of your holiday when you hand in your towels. If you want replacement ones, you just take your used ones back to reception and they will be exchanged.
There were some covered areas round the pool, covered by pagodas/gazebos. There were also some that could only be described as ‘four poster beds’ which had curtains on all sides.
The food in the pool bar, which was open from 12.00pm to 3.00pm, was reasonably priced - for example €3.75 for a ham and cheese toastie, which included French fries (the French fries weren't indicated on the menu). The bar prices were reasonable too - €2.90 for a large local beer.
There was no waiter service round the pool. You need to go to the pool bar and get your own drinks including tea and coffee. This is no hassle – just a comment!
BEDROOM - The rooms had been recently refurbished to a very high standard and were large and airy. The beds were firm, but comfortable, and there was also a bed settee in our room which would easily sleep another two adults. There was lots of storage. Ten coat hangers were supplied in the wardrobe.
There was a seat for a dressing table, but the mirrors were too high for them to be used while sitting down.
There were black out curtains, but no net curtains. Net curtains would have been useful, to provide privacy and also allow light into the room.
The safe, within the wardrobe, required a key from reception. This cost €2 per day, with a €5 deposit for the key - the deposit is refunded when you check out.
Our room had a small balcony which wasn’t overlooked by the adjoining rooms, but was opposite the Biomar spa. Two chairs and a table comprised the balcony furniture. There were also rails to dry towels, swimming clothing etc.
Few if any of the standard rooms have a sea view – if you have a suite, on the third floor, you might stand a chance of seeing the sea. The beach is around 10 minutes walk away. The beach itself is sandy, with chargeable sun canopies (€4.60 per day) and loungers (€4.60 per day).
Your bed sheets were turned down on the last night and a small Snicker bar was placed on each bed, which was a nice touch.
The fridge is not one of those automatic mini bar types – you can remove items from it so you’ve room for your own water etc. Just put the contents back when you leave!
A kettle, with tea/coffee/milk, was provided.
BATHROOM - The bathroom had a full width white porcelain shower tray with a glass shower screen which covers half of it. The base of the shower was very slippy when wet. Fortunately, a vertical handrail in the shower end provided some stability when moving around. The fixed shower head, which was a large circular one, was set at around six foot from the ground, which was a little low for me (I am 5’ 10” tall) and there was no means of raising it. There was also a removable small shower head (looks like a microphone!) which could be used to wash hair etc. As the shower tray had only a slight lip on it, it was easy to flood the bathroom.
The sink was a square white one. Having a wet shave meant that water went all over the sink surround, due to the sinks’ shallowness and size. It was also not particularly well lit, with only having two downlights.
The toilet completed the bathroom – there was no bidet in our bathroom.
FOOD - The food was very good. For breakfast, which was buffet style, there was a selection of cereals, continental breakfast, full English breakfast, bread for toasting and pastries. Dinner was again buffet style, with a wide variety of cold salad elements, hot food, desserts and cheese. The desserts were a bit disappointing, as they tended to look different but taste very similar!
During our week long stay, we had the option of going to another of the restaurants owned by Protur for one evening meal. One, Sa Botaga (tapas) is part of the Sa Coma Playa building. The others, Country Grill, La Fontana (Italian) and Asador (Argentinian Grill), are in the Paradise Park, which is behind the Safari Park Aparthotel. These restaurants are not sign posted at all! The easiest way to get to them is to go out of the hotel, turn right, then left, heading towards the Club House. On the opposite side of the road is La Reserva (the water park) and Paradise Park. Go into Paradise Park and follow the path and you’ll find the restaurants there.
We chose the Country Grill which served barbecue food – burgers, chicken, kebabs, sausages, mushrooms. There is a wide selection of salad elements in the ‘hut’ along with sauces, and not forgetting dessert! The beer, wine and Sangria is all free – just help yourself from the pumps in the hut! We all thoroughly enjoyed the food here.
There was a Michelin starred restaurant on site, but I can't comment on the food or the prices of individual dishes as we didn't get the opportunity to sample it, unfortunately! I did see an offer which was 2 starters, a main course, dessert and wine for €55 per person.
LOCAL SHOPS - There was a Spar shop close by (around 200m) for water, milk, inflatables etc. There was also a Hypermarket around 15 minutes walk away - go past the Club House, head for the main road and turn left and you'll find it down the road on the left hand side.
GENERAL COMMENTS - The public areas were all spotlessly clean, as were the bedrooms.
The passageways outside the rooms were all carpeted, which reduced the noise of passing guests.
We went to one of the entertainment evenings, the Celtic night, with Irish dancing, which was excellent. All ages were enjoying it. The entertainment seemed to finish around 10.30pm most evenings.
When we were there, guests ranged from tiny babies up to people in their 70’s. There was something for everyone.
There are no instructions in the hotel rooms regarding tv channels, meal times, how to use the phone etc.
Overall, with a few minor gripes which are highlighted above, I would highly recommend the Sa Coma Playa hotel and would have no hesitation in returning to it again.
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- Also Known As:
- Protur Sa Coma Playa Hotel And Spa
- Protur Sa Coma Playa Hotel Sa Coma
- Sa Coma Playa
- Protur Sa Coma Playa Hotel & Spa Majorca