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“Best holiday I've ever had”

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Protur Sa Coma Playa Hotel & Spa
Ranked #2 of 29 Hotels in Sa Coma
Certificate of Excellence
Reviewed 20 June 2014

Was a fantastic hotel, great facilities and great service. The food was consistently good with a decent variety of choice. It took a day or two to learn where things were and how the system operated, but was fully enjoyable.
All staff were friendly. As some reviews say, some staff seemed miserable or unfriendly, but I attributed that to the fact they seemed to be there all day every day, so people ought to show some consideration.
The rooms were always cleaned, fresh towels and I think the beds were changed twice. The choice of drinks on all inclusive was fantastic. I couldn't believe branded drinks were included and the portions were extremely generous. Take it from a student, the drinks and cocktails were excellent, including the range of more traditional and shall we say, 'posh' drinks.

I travelled with my girlfriend and we are both early 20's. it seems the predominant age range of this hotel is 50+, so if you're looking for somewhere a lot more quiet and relaxed with no hassle or an abundance of groups of 18-30's, this hotel is definitely for you.

Have already started looking at this hotel for a second holiday in a few months.Will definitely consider returning.

Room Tip: rooms away from the pool are quietest
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  • Stayed: June 2014, travelled as a couple
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6  Thank chicken-dippaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 June 2014

We have just come back from a week at this lovely hotel. My wife's mobility is not every good so we had an adapted room to help her and it was really well done, lots of room for the wheelchair and the bathroom had a walk in shower with a folding seat, a sink you could get the wheelchair under and a raised toilet. It was on the ground floor just around the corner from reception and the whole hotel was wheelchair friendly with lots of ramps next to any steps there were. The main swimming pool had a slope into it with handrails at one side to make it easy to get in and out and the other pools had hoists to get in and out if needed. The food was excellent with something different every night (try the Indian as it was very good). All the bar staff were great, serving you what ever you wanted with a smile, in fact all the staff were very friendly making sure you had a great time. We will be back.

  • Stayed: June 2014, travelled as a couple
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4  Thank Phil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

Just returned from 2 weeks holiday. Excellent in all respects. The customer service provided by Cher (the Manager) and his staff was second to none and nothing was too much trouble. We look forward to returning in the future and many thanks again for a wonderful time. Ann and John, Sheffield.

  • Stayed: June 2014, travelled as a couple
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6  Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

Fabulous hotel,could not fault it.Excellent dining room buffet meals and options to eat in other restaurants within the complex.We had Indian and Italian,both excellent.
One of our party has to have a special menu and we were personally taken around the dining room by the Manager and his chef to explain the options available.
The bars served premium spirits with generous measures.Entertainment was better than the average
Birthday celebration with a bottle of bubbly from the management.
The rooms are lovely,air conditioned,large and well furnished,beautiful bathroom with large rain shower,basin,bidet and toilet.Nice toiletries and big fluffy towels.
The freeform pool was large,plenty of sun beds and parasols,well kept gardens and very,very clean everywhere.
I have not singled out any staff member as each and everyone of them deserve praise.
We went to the Spa and had an hour or so in the water circuit, sauna and steam room great fun for €10
Will I return? You bet!!!!!!

Room Tip: We asked for sunny rooms and were given rooms with a side facing view of the pool with sun in the af...
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  • Stayed: June 2014, travelled with family
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2  Thank Devon603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

If only all hotels delivered like this hotel. Fantastic staff - lovely cleaners, friendly waiters and helpful management to delicious, good quality varied food in a clean and welcoming restaurant. Pool areas perfect for all ages. Location is just far enough from the beach to make it feel secluded. Will be returning when my baby is a bit older. Thanks all for making our holiday very relaxing and memorable :)

Stayed: June 2014, travelled with family
1  Thank Vivianne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

After reading the other reviews for this hotel I expected a lot and I got exactly that. The hotel is surrounded by other Protur hotels which you can use some of their facilities if you want to, there are plenty of shops and places to eat nearby and the beach is only a 5 min walk away and it's definitely worth going to.

The staff on reception were extremely welcoming and explained everything clearly, the room was very clean and modern looking with a large shower/toilet room. The rooms were cleaned everyday and new towels available daily if required.

The main pool is plenty big enough with lots of sun beds and there is a smaller pool at the front of the hotel which was hardly ever used while we were there (just after school holidays) so it was ideal if you wanted a peaceful swim. The bar near the main pool was open during the day then the main bar open at night time with different entertainment each night. All of the staff are very friendly and the 2 main hosts for the entertainment were very good. There is a mini disco at 8:30 every night for kids which keeps them entertained. We also used the kids club at the safari hotel across the road one day were the Thomsons kids entertained did a brilliant job.

We were half board and the food was excellent, lots of variety and always different each night, couldn't fault the food at all. We were aloud to choose a restaurant at a different hotel one night and we opted for the Italian at the safari hotel across the road but to be honest I preferred the food at our own hotel.

All in all we had a brilliant holiday, all of the staff are excellent and even outside of the hotel everyone is pleasant and goes out their way to ensure you have a good time. Everybody seems really good with kids and the manager of the hotel made sure he gave a high five every dinner time to our 3 year old. I'd definitely recommend a visit to Protur Playa, you really couldn't ask for much more from a hotel and there's plenty to do in Sa Coma.

Room Tip: We were on the first floor, room 134. It's at the back of the hotel, away from the pool area so...
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  • Stayed: June 2014, travelled with family
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5  Thank Gruffalo86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

We arrived in the early hours of the morning and were shown to our room by the night staff, my wife's case was taken for her, we were shown how to operate the card operated door and how to use the sofa bed. The room was great and very clean. The bathroom was brilliant, with a walk in shower with a rain forest head, the supplied shower gel etc were good quality too. All the rooms overlook the pool, ours caught the late afternoon sun, it was nice to sit on the balcony before going to dinner.
The dining room was well laid out and the staff were fantastic, nothing was too much trouble, there was always a table available. the food was varied and very nice with something for everyone. The food was always beautifully presented, the dessert layout was amazing with individual portions, each a little masterpiece. I only have one slight grumble and that is that the "Coke Zero" was very lively and took a while to fill a glass.
The reception staff were second to none, even offering to buy my son some Chovi Tomato Ketchup as we couldn't find any in the local supermarkets. We usually buy some to take home with us, as he loves it. All our questions were answered with great knowledge and friendliness and we were given lots of good advice.
The pool area was very good and the sunbeds were very good quality, although the pool was cool it was a blessing to get in when the sun was hot. Yes we spotted the Kestrel.
Overall from arriving to leaving was a very enjoyable experience, we had a fantastic holiday and have already booked to go back, can't wait.

Room Tip: If you like the afternoon sun, block A catches the sun on the balconies.
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  • Stayed: May 2014, travelled with family
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7  Thank Stewart F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Protur Sa Coma Playa Hotel & Spa

Address: Calle Eucaliptus, 07560 Sa Coma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Sa Coma
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Sa Coma
#2 Spa Hotel in Sa Coma
#2 Family Hotel in Sa Coma
#2 Romantic Hotel in Sa Coma
Price Range: £99 - £202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protur Sa Coma Playa Hotel & Spa 4*
Number of rooms: 326
Reservation Options:
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Also Known As:
Protur Sa Coma Playa Hotel Sa Coma
Protur Sa Coma Playa Hotel And Spa
Sa Coma Playa
Protur Sa Coma Playa Hotel & Spa Majorca

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