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“Third year running !!”

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Protur Sa Coma Playa Hotel & Spa
Ranked #2 of 29 Hotels in Sa Coma
Certificate of Excellence
London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Third year running !!”
Reviewed 2 July 2014

Just home from our third summer holiday in a row in this hotel, we love it you cant fault it , we feel at home , we feel loved and we feel like the only people there, that is how good they are from 'The boss' as I call him the manager, to Chej to Zack and Reuben the waiters to Paco to the entertainment girls to Christina and Victoria all of them do what they can to make you feel like kings and Queens, my twins love the place , apologies if you were hit by a bread roll or a pool cue as they ran around the pool but at 2.5 years old they were so excited by the whole set up there !, the food has got better it really was top notch this year the roast lamb was incredible, the entertainment is brilliant in the bar and my boys loved the mini disco . The pool is wonderful, the town of sa coma is great clean easy to get around and the beach is fantastic.

Chej you are a credit to Protur and your industry

We are expecting another baby in December so hope to come back next year so be prepared !!

There are only 2 little things that I have to moan about as I don't want to appear to crawling !

1 FIX THE WIFI !!! ive been going on about it for 3 years its rubbish come on even the little pizza place opposite has great WIFI and the boys wanted to watch peppa pig on you tube in the bedroom, have you ever dealt with screaming twins who cant watch their peppa pig !!

2 no lights on the balcony , this would be nice...


10/10 love you all

Neal , Shelley, Dexter, Archie and 'bump'

  • Stayed June 2014, travelled with family
    • Value
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Helpful?
Thank djneal12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (360)
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Nottinghamshire, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2014

Having decided to take our 16-month away with us we chose this hotel. In short, this was excellent. Child friendly, hotel staff ever-so helpful & great food.
The hotel was full of similar-minded couples with young families & everyone we spoke to was also very impressed.
Out of the hotel you had access to the others in the same chain and could use their facilities. However, this is the smaller one of the chain and was quieter (around the pool/in the restaurant) so was win-win in our book.
Will re-book for next year; cant say more than that!!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank gonzo0202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenham, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 July 2014

This was our 2nd trip to Sa Coma Playa and it was just as good as the 1st.You are never sure if it will live up to expectation again but it did. My daughter developed a tummy bug as we arrived (brought from nursery) and the staff were excellent about changing bedding for me immediately.

Rooms are modern with good storage, hotel is well looked after, restaurant is excellent - great variety of fresh food, fruit, veg.

Staff work hard to maintain high standards - the Sa Coma staff as a whole have customer satisfaction as main objective - they are attentive without being intrusive and are lovely with the kids. All staff, from Management, to bar staff, waiting staff, cleaning staff play their part in making the hotel the jewel that it is.

Very impressive !! Thank you once again for a lovely holiday ☺

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Michelle o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicestershire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

Recently returned from out third visit to this hotel in as many years! Excellent staff throughout, led by the wonderful hotel Manager, Chej, whom our three year old son, Archie, still talks about on a regular basis! Impressed this year with the effort put in to the evening entertainment with the new addition of Martin a real coup. Food fantastic as always. Standards across the entire hotel excellent as always. Hope to return next year if not before.

Room Tip: We always go for a ground floor pool view room as easy access with toddler. Have not experienced a g...
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  • Stayed June 2014, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Clare M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North West UK
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 30 June 2014

Positives first and I would say that the positives somehow outweigh the negatives! :- excellent food and wine. Lovely modern rooms, polite staff and excellent spa. Very clean.

And now for the negatives:- the traffic noise! I couldn't see a room that would escape the noise (take ear plugs!).
Rubbish wi fi, ok in communal areas but nothing in our room.
Poor service in the restaurant. Getting a drink in the restaurant was hard work (wine, beer or coffee) maybe a ploy to reduce costs as we were all inclusive, but it was like getting blood out of a stone.
Minibar. Doesn't include spirits and it doesn't get replenished every day. Only two small bottles of still water/day.

All in all a nice holiday and the hotel is nice despite my comments but, there is room for improvement.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PeteNorthWestUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 June 2014

Just returned from a week stay at this hotel and it was fab, the food was excellent, a wide range at breakfast and dinner, the deserts were fantastic. It is best suited to families with small children and couples, I was travelling with my husband and we are in our 50's !!!! The staff were amazing very tentative especially at breakfast and dinner, your plate was removed from your table straight away to allow you to choose something else to eat. It was a lovely hotel very clean, the maids were in every day to tidy and clean your room. you are only a 10 minutes walk to the beach from the hotel which is great, there are a small number of shops and restaurants, very quiet. I would defo return to this hotel - just a little thing for those who don't really want to be sitting with small children and prams round about them, there were lots when we were there - in saying that we didn't mind at all as we have two grown up boys ourselves, so we really know what its like for couples with their children.

Room Tip: we were in the platinum room which was on the first floor and it was fab!!!!
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  • Stayed June 2014, travelled as a couple
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Helpful?
1 Thank teresa717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayr, United Kingdom
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 June 2014

Just returned from a very pleasant stay at this hotel and I definitely would go back. The hotel was very clean and the staff were all pleasant and attentive. Food was plentiful and of a really good standard. The hotel is one of 5 hotels that are part of the Club Protur Sa Coma Resort which if you are interested has lots of different leisure activities, not least free bike hire!

The management could do better in some areas for very little cost or effort. For a start they advertise free wifi throughout the hotel and in the rooms. It is really poor, you could just about get it in reception if you tried & tried and we couldn't get it at all in our room. They would be better to say there is none & then people wouldn't get so frustrated. There is no information pack in the rooms so you have to figure out or ask staff about things like the mini bar, the TV channels, the local area, the Club, the other restaurants (book in advance). The food in the restaurant is pretty badly labelled, we found ourselves having to guess and that just leads to wasted food.

Room Tip: We had a Select Swim Up room which was fabulous. You share a long narrow pool with about 8 rooms s...
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  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank Ayr_Traveller_4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Protur Sa Coma Playa Hotel & Spa

Property: Protur Sa Coma Playa Hotel & Spa
Address: Calle Eucaliptus, 07560 Sa Coma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Sa Coma
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Sa Coma
#2 Romantic Hotel in Sa Coma
#2 Family Hotel in Sa Coma
#2 Spa Hotel in Sa Coma
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Protur Sa Coma Playa Hotel & Spa 4*
Number of rooms: 326
Reservation Options:
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Also Known As:
Protur Sa Coma Playa Hotel And Spa
Protur Sa Coma Playa Hotel Sa Coma
Sa Coma Playa
Protur Sa Coma Playa Hotel & Spa Majorca

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