This was our second trip to this hotel having stayed here for 8 nights last year. Stayed 9 nights this year on all inclusive basis. Hotel is great was refurbished recently and the reception area is really modern. I paid for an upgrade to a select apartment which included a bigger balcony with furniture (which we didn't use due to having 2 small chidren) but was very nice. The upgrade included a mini bar and preference in booking the 4 restaurants in the protur resort which are in differnt hotels but you can book to eat here at the club house. Upon arrival we did get flowers in our room plus a bottle of cava as expected as part of the upgrade but no mini bar to be found. On speaking to reception aparantly this hotel don't do mini bars yet it states so on their website and was one of the 2 reasons i booked the upgarde (so my hubby didn't have to keep going down to the bar when we were in the room with the kids), the manager was called and he was great got my fridge stocked with beer, water and soft drinks within 45 mins but it was never restocked after that and i couldn't be bothered saying anything a second time. The pool area is great, good big pool with a shallower end for the kids and 2 other baby pools, getting sunbeds was never a problem, hubby always went down about 8.45 and always got good ones. On the whole the restaurant food was good plenty of choice of salad and cooked foods, with stir fries on offer however the queue for this was very confusing and people just stood around and it took at least 20 mins for anything to be cooked. Lots of ice cream choices with sprinkles etc for the kids to choose from. After a few days though the food gets repetitive after a few days. Now onto the restaurants that you can pre-book at the club house each day. The Argintinian grill, the italian, tapas and the Country Grill. All these need to be pre booked on the day you want to eat there at the club house - this needs to be done by getting in the queue before 9am otherwise you won't get it. Our fave was the country grill, which was a bbq and the steaks are amazing. Having booked the room upgrade we went to reception and told them where we wanted to eat and someone booked it for us the problem accured on day 3 when we askeed them to book us back in the country grill when we were told we could only eat here once. Having stayed here last year we knew this was not tue as my hubby always got up on a morning and went to the club house to book, so off he went to the club house every morning after day 3 to get us booked in the bbq which he did and the food is great. So all in all the message here is definately go to this hotel, the staff are friendly and helpful especially Louis the barman who learnt our drinks order and kept us in constant supply he was great. Also worth a mention is the le reserva waterpark on the resort which is heavily discounted for ai guests at 9 euors per adult and 4.5 euros for over 3's under 3's are free. Once in you are again ai and the food is amzing gorgeous steaks and salad for lunch perfect and lots of fruit too. We went here a few times and really enjoyed it. Great hotel would definatley return just wouldn't upgrade to a selct apartment, what a great holiday, Sa Coma is such a nice place!!!!
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- Also Known As:
- Protur Vista Badia Aparthotel Hotel Sa Coma
- Protur Vista Badia Aparthotel Sa Coma, Majorca